Christopher (Tom) Besser

Crew Development & Communications Manager

Hann. Münden, Germany

Experience

Sep 2024 - Feb 2025
6 months

Crew Development & Communications Manager

Seachefs (Mein Schiff 4)

  • Personnel development and career planning for all crew members
  • Acting as interface between HR Manager on board and the Training & Development team ashore
  • Planning, organizing and conducting training sessions for the crew on board
  • Building mutual trust and maintaining transparent communication with crew members on board
  • Co-responsibility for all activities of the Crew Welfare Committee
Nov 2021 - Jun 2023
1 year 8 months

Scrum Master & Agile Coach

Media Markt Saturn Technology GmbH

  • Supported multiple dev/ops teams in agile ways of working as coaching on organizational level
  • Ran experiments to deliver transparency by inspecting capacities and adapting it to predictability
  • Minimising risks by developing teams to have a stable velocity and deliver valuable increments
  • Organised and facilitated Scrum events, learning groups and trainings for people development
  • Introduced and implemented lean flow metrics to Scrum and Kanban Teams
Jul 2021 - Nov 2021
5 months

Scrum Master & Agile Coach

Meta System GmbH

  • Conducted Facilitation of Scrum events like Sprint Planning, Dailies, Reviews and Retrospectives
  • Living Holacracy as participating on facilitation of Tacticals and Governance Meetings
  • Co-Designed and moderated strategy, culture and organizational development Workshops
  • Working with Scrumban as experimenting with lean / agile / and teal frameworks
  • Establishing OKR's connected with tools like Meta Impact or Evidence-based management
  • Collaborated with various organisations, such as CARIAD, A Volkswagen Group
Aug 2019 - Dec 2020
5 months

Outdoor & Activity Guide / Shore Excursion Supervisor

AIDA Cruises

  • Organized and led a variety of outdoor activities and excursions
  • Conducted safety briefings and guided guests through adventure activities
  • Trained and supervised team members as conducting safety training for the high ropes course
  • Collaborated with local tour providers to ensure high-quality guest experiences
  • Occasionally incorporated environmental education elements to enhance guest understanding of local nature and ecosystems
Nov 2018 - Present
6 years 6 months

Agile Mindset Enabler, Experiental Trainer & Coach

  • Conducted facilitation of workshops related to agile mindset, frameworks and leadership
  • Designed training for change management, transformation, empowerment and new work
  • Supported organisations to implement agile processes and continuously improve
  • Moderated retrospectives to help teams to inspect and adapt and to become autonomous
  • Improved processes and coordinated organisational procedures for maximised value delivery
  • Collaborated with various organisations, such as Frankfurt School of Finance
Sep 2018 - Nov 2018
3 months
Sonthofen, Germany

Temporary B.A. Thesis Cooperation

ICO Oberstdorf GmbH

New agile leadership – How to develop agile business culture in the complexity of the 21st century

  • Project management of team- and personal development trainings (indoor / outdoor)
  • Co-moderated bottom-up feedback workshops for managers and directors to grow transparency
  • Implementing change processes by supporting empowerment and agile transformation workshops
  • Collaborated with various organisations, such as Daimler Benz, WMF
Jun 2016 - Present
8 years 11 months

Experiental Educater, Trainer & Guide

  • Facilitated corporate events
  • Guided and supported people to get out of their comfort zone and pushed them outside their boundaries (f.e. High Ropes Course, Wild Water Rafting, Expeditions, Outdoor Workshops)
  • Conducted team training around various areas: Communication, feedback and people skills
  • Design and execution of a VUCA Leadership Expedition in Romania's Wilderness
  • Selection of companies I worked with: Faszinatour, Indotrek, Deloitte, Porsche
Sep 2015 - Nov 2015
3 months
Medellín, Colombia

German Teacher

Centro Cultural Austriaco

  • Teaching German as a second language (DAF)
  • Exploring the country and the amazon
May 2013 - May 2014
1 year 1 month
New Zealand
Lorem ipsum dolor sit amet

American Institute for Foreign Studies

  • Several customer orientated jobs, such as front of house, wine tastings, waiting tables, bartending vineyard and farm work
Mar 2009 - Feb 2013
4 years
Göttingen, Germany

Project Lead / Stakeholder Management

Huether Objekttueren GmbH

  • Supervised and guided builders to ensure high quality of work on time and in budget
  • Oversaw the budget, execution and outcomes of various projects
  • Lead the project road map to ensure delivery of the contracted work on time
  • Hired subcontracts to ensure the continuity of the workflow that benefited multiple interest groups
  • Handling of multiple projects in parallel of multi locations within Germany
  • Managed critical situations and solve complicated problems solution orientated

Languages

German
Native
English
Advanced
Spanish
Elementary

Education

Feb 2024 - Aug 2024

European Business Ecademy

Master of Business Training & Systemic Coach (CCI) · Business Training & Systemic Coach · Germany

Sep 2016 - Mar 2017

Bond University

Semester Abroad · Business Statistics, Adventure Tourism, Image & Photography · Gold Coast, Australia · Distinction

Sep 2015 - Nov 2015

Centro Cultural Austriaco

German Teacher · Teaching German as a Second Language (DAF) · Medellín, Colombia

Certifications & licenses

Professional Agile Leadership

Professional Agile Leadership - Evidence-Based Management

Professional Scrum Master

Professional Scrum Product Owner

Scaled Professional Scrum