Christopher (Tom) Besser
Crew Development & Communications Manager
Experience
Sep 2024 - Feb 2025
6 monthsCrew Development & Communications Manager
Seachefs (Mein Schiff 4)
- Personnel development and career planning for all crew members
- Acting as interface between HR Manager on board and the Training & Development team ashore
- Planning, organizing and conducting training sessions for the crew on board
- Building mutual trust and maintaining transparent communication with crew members on board
- Co-responsibility for all activities of the Crew Welfare Committee
Nov 2021 - Jun 2023
1 year 8 monthsScrum Master & Agile Coach
Media Markt Saturn Technology GmbH
- Supported multiple dev/ops teams in agile ways of working as coaching on organizational level
- Ran experiments to deliver transparency by inspecting capacities and adapting it to predictability
- Minimising risks by developing teams to have a stable velocity and deliver valuable increments
- Organised and facilitated Scrum events, learning groups and trainings for people development
- Introduced and implemented lean flow metrics to Scrum and Kanban Teams
Jul 2021 - Nov 2021
5 monthsScrum Master & Agile Coach
Meta System GmbH
- Conducted Facilitation of Scrum events like Sprint Planning, Dailies, Reviews and Retrospectives
- Living Holacracy as participating on facilitation of Tacticals and Governance Meetings
- Co-Designed and moderated strategy, culture and organizational development Workshops
- Working with Scrumban as experimenting with lean / agile / and teal frameworks
- Establishing OKR's connected with tools like Meta Impact or Evidence-based management
- Collaborated with various organisations, such as CARIAD, A Volkswagen Group
Aug 2019 - Dec 2020
5 monthsOutdoor & Activity Guide / Shore Excursion Supervisor
AIDA Cruises
- Organized and led a variety of outdoor activities and excursions
- Conducted safety briefings and guided guests through adventure activities
- Trained and supervised team members as conducting safety training for the high ropes course
- Collaborated with local tour providers to ensure high-quality guest experiences
- Occasionally incorporated environmental education elements to enhance guest understanding of local nature and ecosystems
Nov 2018 - Present
6 years 7 monthsAgile Mindset Enabler, Experiental Trainer & Coach
- Conducted facilitation of workshops related to agile mindset, frameworks and leadership
- Designed training for change management, transformation, empowerment and new work
- Supported organisations to implement agile processes and continuously improve
- Moderated retrospectives to help teams to inspect and adapt and to become autonomous
- Improved processes and coordinated organisational procedures for maximised value delivery
- Collaborated with various organisations, such as Frankfurt School of Finance
Sep 2018 - Nov 2018
3 months Sonthofen, Germany
Temporary B.A. Thesis Cooperation
ICO Oberstdorf GmbH
New agile leadership – How to develop agile business culture in the complexity of the 21st century
- Project management of team- and personal development trainings (indoor / outdoor)
- Co-moderated bottom-up feedback workshops for managers and directors to grow transparency
- Implementing change processes by supporting empowerment and agile transformation workshops
- Collaborated with various organisations, such as Daimler Benz, WMF
Jun 2016 - Present
9 yearsExperiental Educater, Trainer & Guide
- Facilitated corporate events
- Guided and supported people to get out of their comfort zone and pushed them outside their boundaries (f.e. High Ropes Course, Wild Water Rafting, Expeditions, Outdoor Workshops)
- Conducted team training around various areas: Communication, feedback and people skills
- Design and execution of a VUCA Leadership Expedition in Romania's Wilderness
- Selection of companies I worked with: Faszinatour, Indotrek, Deloitte, Porsche
Sep 2015 - Nov 2015
3 months Medellín, Colombia
German Teacher
Centro Cultural Austriaco
- Teaching German as a second language (DAF)
- Exploring the country and the amazon
May 2013 - May 2014
1 year 1 month New Zealand
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American Institute for Foreign Studies
- Several customer orientated jobs, such as front of house, wine tastings, waiting tables, bartending vineyard and farm work
Mar 2009 - Feb 2013
4 years Göttingen, Germany
Project Lead / Stakeholder Management
Huether Objekttueren GmbH
- Supervised and guided builders to ensure high quality of work on time and in budget
- Oversaw the budget, execution and outcomes of various projects
- Lead the project road map to ensure delivery of the contracted work on time
- Hired subcontracts to ensure the continuity of the workflow that benefited multiple interest groups
- Handling of multiple projects in parallel of multi locations within Germany
- Managed critical situations and solve complicated problems solution orientated
Languages
German
Native
English
Advanced
Spanish
Elementary
Education
Feb 2024 - Aug 2024
European Business Ecademy
Master of Business Training & Systemic Coach (CCI) · Business Training & Systemic Coach · Germany
Sep 2016 - Mar 2017
Bond University
Semester Abroad · Business Statistics, Adventure Tourism, Image & Photography · Gold Coast, Australia · Distinction
Sep 2015 - Nov 2015
Centro Cultural Austriaco
German Teacher · Teaching German as a Second Language (DAF) · Medellín, Colombia
Certifications & licenses
Professional Agile Leadership
Professional Agile Leadership - Evidence-Based Management
Professional Scrum Master
Professional Scrum Product Owner
Scaled Professional Scrum
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