Christopher (Tom) Besser
Crew Development & Communications Manager
Experience
Sep 2024 - Feb 2025
6 monthsCrew Development & Communications Manager
SeaChefs (Mein Schiff 4)
- Personnel development and career planning for all crew members
- Acting as interface between HR Manager on board and the Training & Development team ashore
- Planning, organizing and conducting training sessions for the crew on board
- Building mutual trust and maintaining transparent communication with crew members on board
- Co-responsibility for all activities of the Crew Welfare Committee
Nov 2021 - Jun 2023
1 year 8 months Germany
Scrum Master & Agile Coach
Media Markt Saturn Technology GmbH
- Supported multiple dev/ops teams in agile ways of working as coaching on organizational level.
- Ran experiments to deliver transparency by inspecting capacities and adapting it to predictability.
- Minimising risks by developing teams to have a stable velocity and deliver valuable increments.
- Organised and facilitated Scrum events, learning groups and trainings for people development.
- Introduced and implemented lean flow metrics to Scrum and Kanban Teams
Jul 2021 - Nov 2021
5 months Germany
Scrum Master & Agile Coach
Meta System GmbH
- Conducted Facilitation of Scrum events like Sprint Planning, Dailies, Reviews and Retrospectives.
- Living Holacracy as participating on facilitation of Tacticals and Governance Meetings.
- Co-Designed and moderated strategy, culture and organizational development Workshops.
- Working with Scrumban as experimenting with lean / agile / and teal frameworks.
- Establishing OKR’s connected with tools like Meta Impact or Evidence-based management.
- Collaborated with various organisations, such as CARIAD, A Volkswagen Group.
Aug 2019 - Dec 2020
5 monthsOutdoor & Activity Guide / Shore Excursion Supervisor
AIDA Cruises (AIDA Nova & AIDA Blu)
- Organized and led a variety of outdoor activities and excursions
- Conducted safety briefings and guided guests through adventure activities
- Trained and supervised team members as conducting safety training for the high ropes course
- Collaborated with local tour providers to ensure high-quality guest experiences.
- Occasionally incorporated environmental education elements to enhance guest understanding of local nature and ecosystems.
Nov 2018 - Present
6 years 8 monthsAgile Mindset Enabler, Experiental Trainer & Coach
Freelance
- Conducted facilitation of workshops related to agile mindset, frameworks and leadership.
- Designed training for change management, transformation, empowerment and new work.
- Supported organisations to implement agile processes and continuously improve.
- Moderated retrospectives to help teams to inspect and adapt and to become autonomous.
- Improved processes and coordinated organisational procedures for maximised value delivery.
- Collaborated with various organisations, such as FRANKFURT SCHOOL OF FINANCE
Sep 2018 - Nov 2018
3 months Sonthofen, Germany
Temporary B.A. Thesis Cooperation
ICO Oberstdorf GmbH
- New agile leadership – How to develop agile business culture in the complexity of the 21st century
- Project management of team- and personal development trainings (indoor / outdoor).
- Co-moderated bottom-up feedback workshops for managers and directors to grow transparency.
- Implementing change processes by supporting empowerment and agile transformation workshops.
- Collaborated with various organisations, such as DAIMLER BENZ, WMF
Jun 2016 - Present
9 years 1 monthExperiental Educater, Trainer & Guide (Indoor / Outdoor)
Freelance
- Facilitated corporate events.
- Guided and supported people to get out of their comfort zone and pushed them outside their boundaries (f.e. High Ropes Course, Wild Water Rafting, Expeditions, Outdoor Workshops).
- Conducted team training around various areas: Communication, feedback and people skills.
- Design and execution of a VUCA Leadership Expedition in Romania’s Wilderness.
- Selection of companies I worked with: FASZINATOUR, INDOTREK, DELOITTE, PORSCHE
Sep 2015 - Nov 2015
3 months Medellín, Colombia
German Teacher
Centro Cultural Austriaco
- Teaching German as a second language (DAF)
- Exploring the country and the amazon
May 2013 - May 2014
1 year 1 month New Zealand
Work & Travel New Zealand
American Institute for Foreign Studies
- Several customer orientated jobs, such as front of house, wine tastings, waiting tables, bartending vineyard and farm work.
Mar 2009 - Feb 2013
4 years Göttingen, Germany
Project Lead / Stakeholder Management
Huether Objekttueren GmbH
- Supervised and guided builders to ensure high quality of work on time and in budget.
- Oversaw the budget, execution and outcomes of various projects.
- Lead the project road map to ensure delivery of the contracted work on time.
- Hired subcontracts to ensure the continuity of the workflow that benefited multiple interest groups.
- Handling of multiple projects in parallel of multi locations within Germany.
- Managed critical situations and solve complicated problems solution orientated.
Languages
German
Native
English
Advanced
Spanish
Advanced
Education
Feb 2024 - Aug 2024
European Business Ecademy
Master of Business Training & Systemic Coach · Business Training & Systemic Coaching · Goslar, Germany
Sep 2014 - May 2019
University of Applied Management (HAM) Munich
B.A. Management · Management · Munich, Germany · 1.9
Sep 2007 - Jul 2009
BBS Arnodli School & Isophon Glas Goettingen
Apprenticeship: Industrial Assistant Manager · Göttingen, Germany
Certifications & licenses
PAL
AGIL.BZ
PAL EBM
AGIL.BZ
PSM
AGIL.BZ
PSPO
AGIL.BZ
SPS
AGIL.BZ
Nano Degree in Digital Transformation
AKAD University
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