Management of projects within the framework of Groupwide Services (GWS)
IT infrastructure projects from planning to realization
Definition of the project goal together with subject matter experts and customers (Requirements Engineering)
A well-thought-out and structured organization of the project
Setting milestones and project goals based on the target architecture
Management of scope and change requests to complete the project on time, within scope, and on budget
Management of risks and issues as well as dependencies and tracking of corrective actions
Preparation of regular reporting on project progress
Expert in M365 Services and Migration, mainly in SharePoint, Teams, One Drive and Exchange as well as Modern Workplace Rollouts
Technical support for Microsoft Client OS (Win7, 10, 11) in a corporate environment.
Handling software and hardware issues, assisting with network and server smart hand support.
Definition and tracking of milestones (project progress monitoring).
Implementing effective patch management and network solutions.
Collaborating with team members to improve service levels and project outcomes.
Supporting Office 365.
Conducting IT asset management via SAP, including warehouse management and inventory evaluation.
Management of Solistaro, a Remote Game Company, and responsibility for strategic alignment and business development in a distributed team environment.
Project planning and control; defining project objectives.
Establishing and structuring the project organization.
Definition and tracking of milestones (project progress monitoring).
Leading a remote-based, multidisciplinary team of 12 game developers, including senior managers.
Fostering a culture of collaboration and innovation across various global locations (USA, Germany, Spain, England).
Developing and implementing business plans to promote growth and profitability in a remote work environment.
Capturing and aligning requirements with business areas/experts.
Building and maintaining remote partnerships and relationships with customers, suppliers, and other stakeholders.
Monitoring Solistaro's financial performance and implementing measures to reduce costs and increase efficiency in a remote setting.
Change, risk, and dependency management.
Successful completion of an MVP (Minimum Viable Product).
Negotiating with external service providers to ensure efficient collaboration and service delivery.
Regular reporting (status, progress, results, etc.).
Using Jira, Confluence, Trello, Miro, and other tools for collaboration, project management, and team organization.
Definition of project objectives
Establishing and structuring the project organization
Project planning and control
Capturing and aligning requirements with business areas/experts
Definition and tracking of milestones (project progress monitoring)
Technical support for Microsoft Client OS (Win7, 10, 11) in a corporate environment
Management of Active Directory services, DHCP, DNS, and resolution of hardware issues
Handling software and hardware issues, assisting with network and server smart hand support
Implementing effective patch management and network solutions
Collaborating with team members to improve service levels and project outcomes
Planning, leading, and executing PC refresh (replacement of 3000 devices)
Consulting and coordination with internal and external service providers
Change management
Practical experience in IMAC, VIP, and repair
Regular reporting (status, progress, results, etc.)
Support for G-Suite and Office 365
Software deployment via SCCM and MECM
Using ServiceNow and Jira for ticket management
Using Confluence for collaboration and documentation within the team
Reduced ticket backlog from 1000 to 200
Advising the IT team to improve Service Level Agreements (SLAs) from several weeks to a maximum of 5 days
Support for IMAC rollouts to ensure smooth hardware transitions.
Development of interactive content using Unreal Engine 5 and Blueprints.
Designing 3D environments and characters for games.
Leading a creative team to create high-quality content.
Implementing efficient workflows and agile methods.
Collaborating with other departments for content integration.
Training the team for continuous improvement of skills.
Effective resource and time management for timely project delivery.
Definition of project objectives
Establishing and structuring the project organization
Project planning and control
Capturing and aligning requirements with business areas/experts
Definition and tracking of milestones (project progress monitoring
Change management
Risk and dependency management
Regular reporting (status, progress, results, etc.)
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