Christian Burstein
External Facilitation Consultant
Experience
External Facilitation Consultant
Funkhaus Wien - Austria
- Brought in as an external consultant to design and lead a learning-based organizational diagnostic and alignment process.
- Facilitated leadership workshops and co-designed governance, decision-making, and operating models to reduce structural friction.
- Delivered a scalable learning roadmap focused on faster decisions, clearer roles, and long-term capability building.
Leadership Alignment & Facilitation Consultant
Garbicz Festival – Wiese Stage
- Support leadership and team alignment under high-pressure, time-critical conditions.
- Led applied learning interventions (interviews, synthesis, real-time facilitation) to clarify decision flows and restore psychological safety.
- Implemented lightweight learning structures that improved execution, morale, and avoided €9k–€11k in potential costs.
Project Director – Learning Innovation
The Friction Dept.
- Design and lead applied learning interventions for organizations facing complexity, growth, or decision friction.
- Conduct qualitative learning diagnostics (interviews, observation, synthesis) to surface systemic bottlenecks in leadership, communication, and governance.
Industries Experience
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Experienced in Professional Services (3 years) and Tourism (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Human Resources (3 years) and Project Management (3 years).
Summary
Learning innovation and organizational design leader with 15+ years of experience designing and facilitating applied learning systems for complex, high-pressure organizations. Founder of The Friction Dept., where I lead learning-based interventions that improve decision-making, leadership alignment, and team performance. Specialized in experiential learning, facilitation, and capability building for creative, cultural, and hybrid institutions. Strong focus on translating diagnosis into scalable learning models with measurable impact.
Skills
Learning Innovation & Facilitation
Organizational Design & Capability Building
Leadership Alignment & Stakeholder Management
Decision-making & Governance Design
Program & Change Management
Experiential & Applied Learning Design
Organizational Learning
Leadership Facilitation
Qualitative Research
Systems Thinking
Governance & Decision-making Design
Notion
Visual Mapping
Workshop & Learning-lab Design
Languages
Education
F.A.E.C.C.
Bachelor in Marketing · Marketing · Buenos Aires, Argentina
Certifications & licenses
UX/UI Design Certificate
Spiced Academy, Berlin
Prompt Engineering
Universidad de Buenos Aires
Profile
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