Andreas I. - Business Analyst

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Unterägeri, Switzerland

Experience

Oct 2024 - Present

1 year

Business Development

SoftQuadrat GmbH

Analysis of the current situation and brand repositioning
Setting up recruiting, sales, and customer support
Planning for trade show participation
Establishing a sales process
Implementing a CRM tool (Pipedrive)
Creating a subsidiary in Switzerland
Handling all aspects of staff leasing

Mar 2021 - Jun 2023

2 years 4 months

Bern, Switzerland

Senior Business Analyst

PostFinance AG

Business analysis for reports in the payments area
Designing and analyzing a partner report for revenue and fee calculation
Coordination with business and development teams
Data modeling and importing missing data
Testing the results
Translating legal text into a report
Identifying indicators of possible tax evasion
Verifying compliance with legal requirements using available data
Liaising between the legal department and report developers
Conducting tests, especially detecting indicators

Jan 2020 - Sep 2024

4 years 9 months

Zug, Switzerland

Managing Director & Principal

Callista Group AG

Setting up recruiting, sales, and customer support
Event marketing and positioning as a consulting firm
Managing back office (contracts, invoices, insurance)
Controlling and annual financial statements
Handling all aspects of staff leasing
Business / Data Analyst in telecommunications and banking

Jan 2020 - Feb 2021

1 year 2 months

Zürich, Switzerland

Senior Data & Business Analyst

Swisscom AG

Process analysis in customer service
Calculating KPIs
Support for management decisions
Evaluating hardware swaps
Calculating connection rates
Campaign analyses

Mar 2018 - Aug 2019

1 year 6 months

Nuremberg, Germany

Projektleiter

Eschenbach Optik

Project management
Budget control
Coordination between client and developers
Rollout
Testing

May 2014 - Aug 2019

5 years 4 months

Managing Director

solutionDrive GmbH

Oct 2013 - Dec 2013

3 months

St. Gallen, Switzerland

Business Analyst

Raiffeisen Schweiz

Implemented a Business Object Model
Created documentation of all main processes and involved applications and business objects
Designed an IT service concept

Sep 2012 - Sep 2013

1 year 1 month

Düsseldorf, Germany

Senior Consultant

Vodafone AG

Supported existing customer marketing in launching an online tool for customer service
Set up and supported a new standard campaign
Supported the churn team (dashboard development, analyses, annual planning)

Aug 2011 - Jan 2020

8 years 6 months

Management Consultant

Kibulo Consulting GmbH

Sep 2009 - Dec 2010

1 year 4 months

Senior Consultant

Keylens AG

Feb 2005 - Aug 2009

4 years 7 months

Senior Consultant

SHS VIVEON AG

Oct 1998 - Jan 2005

6 years 4 months

Project Manager

GfK Marktforschung

Oct 1997 - Dec 2019

22 years 3 months

Project Manager / Senior Consultant / Business Analyst / Data Analyst

Various Projects

From 1997 to 2020, I played a key role in developing and implementing data-driven solutions in many projects, especially in the telecommunications, banking, e-commerce, and market research sectors.
My work included leading projects to implement data warehouses, developing customer and market analyses, and improving business processes with innovative data science approaches.
I acted as a central point of contact between business departments and IT teams and was responsible for implementing tailored solutions that ensured long-term success for our clients.

Oct 1997 - Sep 1998

1 year

Research Associate

Freie Universität Berlin

Summary

Experienced Business Analyst and Project Manager with over 20 years of experience in data analysis and implementing data-driven solutions, including for the finance and banking sector.
Specialized in bridging the gap between business departments and IT teams, translating business requirements into technical solutions. My focus is on optimizing processes, providing transparent data analysis, and targeted reporting.
Extensive experience in implementing regulatory requirements into process-oriented solutions and reporting formats, for example in AIA/FATCA reporting, including testing and validation of results.
Expertise in analyzing and visualizing large datasets using SQL and Python, with a strong focus on Business Intelligence