Andreas Illig - Business Development

Recommended expert

Unterägeri, Switzerland

Experience

Oct 2024 - Present

1 year 4 months

Munich, Germany

Business Development

SoftQuadrat GmbH

Analyzed the current situation and repositioned the brand
Built up recruiting, sales, and customer support
Planned participation in trade shows
Established a sales process
Introduced a CRM tool (Pipedrive)
Set up a subsidiary in Switzerland
Implemented all aspects of staff leasing

Mar 2021 - Jun 2023

2 years 4 months

Bern, Switzerland

Senior Business Analyst

PostFinance AG

Business analysis for payments reporting
Designed and analyzed a partner report for revenue and fee calculation
Coordinated between business and development teams
Data modeling and importing missing data
Tested the results
Translated a legal text into a report
Identified signs of potential tax evasion
Checked legal requirements against available data
Mediated between the legal department and report developers
Performed tests to detect indicators

Jan 2020 - Sep 2024

4 years 9 months

Zug, Switzerland

Managing Director & Principal

Callista Group AG

Built up recruiting, sales, and customer support
Event marketing, positioned as a management consulting firm
Led back office (contracts, invoices, insurance)
Controlling, annual financial statements
Implemented all aspects of staff leasing
Business / Data Analyst in telecom and banking

Jan 2020 - Feb 2021

1 year 2 months

Zürich, Switzerland

Senior Data & Business Analyst

Swisscom AG

Process analysis in customer service (Customer First project)
Calculated KPIs
Supported management decisions
Evaluated hardware swaps (Project to improve assurance swap for hardware)
Calculated connection rates
Analyzed campaigns

Mar 2018 - Aug 2019

1 year 6 months

Nuremberg, Germany

Project Manager

Eschenbach Optik

Led the development of an international B2B shop
Budget controlling
Coordinated between client and developers
Rollout
Testing

Oct 2013 - Dec 2013

3 months

St. Gallen, Switzerland

Business Analyst

Raiffeisen Schweiz

Implementation of a Business Object Model
Creating documentation of all main processes and involved applications and Business Objects
Designing an IT Service Concept

Sep 2012 - Sep 2013

1 year 1 month

Düsseldorf, Germany

Senior Consultant

Vodafone AG

Supported the existing customer marketing team in launching an online tool for customer service
Set up and managed a new standard campaign
Supported the churn team (developed a dashboard, performed analyses, annual planning)

Oct 1997 - Dec 2019

22 years 3 months

Project Manager / Senior Consultant / Business Analyst / Data Analyst

Various Projects

Led projects to set up data warehouses and develop customer and market analyses
Optimized business processes with innovative data science approaches
Acted as the main interface between business units and IT teams
Implemented tailored data-driven solutions to ensure sustainable business success

Summary

Experienced Business Analyst and Project Manager with over 20 years of experience in data analysis and implementing data-driven solutions, among others for the finance and banking sector.
Specialized in bridging the gap between business units and IT teams, translating business requirements into technical solutions. I focus on optimizing processes as well as providing transparent data analysis and targeted reports.
Extensive experience in implementing regulatory requirements into process-oriented solutions and reporting formats, for example in AIA/FATCA reporting, including testing and validating results.
Expertise in analyzing and visualizing large datasets using SQL and Python, with a strong focus on business intelligence.

Skills

Business Analysis: Strong Analytical Skills For Requirements Gathering And Process Optimization, With A Focus On Strategic And Operational Business Decisions.
Agile Project Management: Experience With Scrum (Safe) On Several Large Projects.
Process Modeling: Analysis (E.g., With Celonis) And Business Object Modeling In The Banking Environment.
Compliance: In The Aia/fatca Project, I Translated Legal Texts Into Reports, Checked Compliance With Legal Requirements, And Identified Indications Of Tax Evasion. I Also Served As The Interface Between The Legal Department And Developers.
Data Analysis: Experience Applying Data Science Techniques, Machine Learning, And Statistical Methods For Data-driven Decision Making.
Multivariate Statistics: Solid Knowledge Of Cluster, Factor, And Regression Analyses To Identify Patterns In Complex Datasets.
Python: Advanced Skills In Python For Data Analysis, Modeling, And Process Automation, Including Use Of Relevant Libraries.
Sql: Deep Knowledge Of Database Querying And Management.
Kpi Dashboards: Identifying Kpis, Analyzing Requirements, And Creating Dashboards. These Served As The Basis For Business-relevant Decisions And Project Management.