Delivery Manager

Examples of clients:

• Blindspot AI (2023-2024) - Senior Consultant
• Volvo (2023-2024) - PM on mobile app development
• Vogel Communications Group (2023) - Scrum Master on a project developing 3D training system for the automotive (mechanics training).
• BMW & MINI (2021-2022 via Berylls) - focus on Digital Vehicle Sales, supporting large transformation project from the Portfolio side (Jira, Confluence). Focusing mostly on backlog refinement, structuring and prioritization methods in complex interdependent environment.
• Direct Online Services (2021) - Product Owner role to establish pilot for intranet portal (prioritization, connection to other systems, data quality/QA) as well as collect suggestions for current eShop in UK and DE (SW DEV, working with Python, Django DEV team)
• Doller.cz - (2020) Growth hacking (business, online marketing, consulting, coaching)
• PetCenter.cz - (2019) eCommerce management - management of multiple eCommerce sites in multiple countries, leading and coaching team (online marketing, customer support), budgeting, expansion planning and reporting

Transformation and Digitization projects.

Helping companies improve their product/services through holistic optimization of their business. With a strong focus on a customer-centric approach (analyzing customer needs, testing through PoC/MVP/UX/Service design, optimizing customer journey), marketing automation (online marketing, CRM, customer journeys), agile Project Management (Scrum), SW Development, and supporting IT infrastructure.

Right hand of the DigiLab Managing Director. Focused on streamlining and increasing performance of individual projects. Mainly through the following areas (hiring, overseeing and steering teams):

• Development (set DEV strategy, hired initial team, managed external suppliers)
• IT migration (HW, SW, supplier, compliance, connection to mother company, security audit ISO 27001)
• HR and hiring (recruitment agencies, internal recruiters, interviews, evaluations, KPIs setting, motivation and benefit program, couching selected high-potential individuals, internal guidelines and processes)
• Ops (back-office team team taking care of daily business support)
• Marketing (team covering high priority projects), PM (PM of all projects), Analysts, Discovery (research, concepts, PoC, pre-MVPs, Design thinking), Legal

eBay Enterprise division was sold to Zeta Interactive.

Head of Prague center operations directly overseeing all aspects of business:

• Client service and Operations (service contracts negotiations, overseeing execution and delivery of all services - emailing, analysis, CRM programs and coordinating special projects across continents, processes, reporting, SOW, SLAs...)
• Financial (revenue, budgeting, forecasting, invoicing, POs...)
• HR (interviewing, hiring, negotiations, payroll, 1on1s, escalations, team growth, couching...)
• Legal (agreements, contracts, terminations...)
• Partners (recruiters, payroll, new office lease...)

• Helped the company to reach record in revenues and in number of new customers.
• Oversaw all aspects of marketing including internal marketing team and agency work.
• Hands-on / personal management of one channel - Facebook performance marketing budget (including very successful re-marketing strategies).
• Suggested marketing strategy for 2015 including budgeting and media plan. Both for current countries as well ongoing expansion abroad.

• Consultations and execution of the project plan in coordination with Project Manager / CEO and the key departments / suppliers (printing, shipping, graphics, sales, developers)
• Covering all aspects of eShop relaunch (redesign, sales performance, new functions coding/implementations/testing, basic SEO, basic PPC and online campaigns)
• Covering all preparations for international launch (translations, abroad shipment and bank account setup, online payment methods selection and implementation, pricing consulting/implementations in e-shop system)
• Content management (CMS)
• Managing hotline (setup including IT solution, hiring, supervision)
• Managing partners’ relationships (web and printing solutions backend/ frontend programming companies, large accounts, dealers, photographers...)

Siemens Real Estate is the real estate manager of Siemens AG. Internationally active specialist in office and commercial real estate.

SRE intranet sites/portals management in the following countries: Czech republic, Germany, Great Britain, Russia, China, USA, Latin America (portal for 12 countries: Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico Nicaragua, Peru, Venezuela)

• Project Management
• SEO (Search Engine Optimization)
• Content Management
• Localization
• Web Design
• Website Coding
• Site setup
• Redesign
• Updates
• Content migration
• CMS selections
• Online campaign planning and execution
• Migrations
• Small app. development (Route-planer based on Google Maps API)
• Online Brand and CI management (SRE world-wide)

• 2017- Online marketing and Project management @ freelance.
• 2016 - Headhunter @ DigiMates.cz
• 2002 – 2014
• Brands: Microsoft, Gigaset / Siemens, Apple, Ford, O2, Wunderman...
• I was working mainly for advertising agencies and their clients. Formerly my clients span across car, printing, IT/telco and industry sectors. My roles varied depending upon the project: Scrum Master, Product Owner, Digital Operations Manager, Project manager...