Dirk Hellmuth

Head of Initiative "Individualization"

Dirk Hellmuth
Lohmar, Deutschland

Erfahrungen

Okt. 2024 - Bis heute
7 Monaten

Head of Initiative "Individualization"

Berge & Meer Touristik GmbH

  • Responsibility for the "Individualization" initiative to develop and implement a new travel product category
  • Setting up cross-functional organization at strategic, tactical and operational levels
  • Linking the initiative with company's strategic goals (OKRs)
  • Developing decision templates and recommendations for management and advisory board
  • Operational management of "Technology" work package
Juli 2023 - Dez. 2025
1 Jahr 6 Monaten

Interim Chief Technology Officer (CTO)

Berge & Meer Touristik GmbH

  • Overall responsibility for delivery and strategic development of IT services
  • Contributing to overall company strategy development
  • Reorganization of structural and procedural organization
  • Personnel management
  • Selection and training of successor

Achievements:

  • Close integration of IT services and development with business roadmap
  • Initiating and managing strategic initiatives for IT landscape modernization
  • Active participation in reorganizing company's entire structural organization
Apr. 2023 - Dez. 2025
1 Jahr 9 Monaten

Project Manager and IT Consultant "New eCommerce Infrastructure"

Berge & Meer Touristik GmbH

  • Project management for selection, conception and implementation of new eCommerce infrastructure
  • IT strategy consulting at CxO level and IT management
  • General project management activities (budgeting, risk management, steering committees, internal expectation management)
  • Managing technical conception and implementation as Chief Product Owner

Achievements:

  • Structured and transparent selection of strategic partner
  • Successful contract negotiations
  • Project implementation including GoLive of websites berge-meer.de and aldi-reisen.de in time, quality & budget
  • Transformation of project organization into product organization for continuous development of eCommerce infrastructure
Nov. 2022 - Apr. 2023
6 Monaten

Head of Organization Development

Natsana GmbH

  • Professional and organizational development of Organization Development department
  • Leading organizational maturity development
  • Establishing internal services: OKR Management, Project Portfolio Management, Continuous Optimization, Department Support
  • Company-wide change management
  • Active participation in management as organizational development leader
  • Personnel selection and management

Achievements:

  • Quick development of future organization sketch ("Natsana OS")
  • Initialization of adapted OKR process
  • Establishing agile approach for team building and services during daily operations
  • Noticeable effectiveness of department services within few weeks
Feb. 2022 - Apr. 2023
1 Jahr 3 Monaten

Head of Digital Business Platforms

Natsana GmbH

  • Professional and organizational development of Digital Business Platforms department
  • Priority 1 project: Implementation of D2C platform based on Salesforce Clouds and integration into existing IT landscape
  • Service provider management and project management
  • Technical conception and management as Functional Architect
  • Change management within Natsana D2C strategy
  • Personnel selection and management

Achievements:

  • GoLive of Salesforce D2C platform within 5 months from service provider selection
  • Initialization of department's structure as digital product organization
  • Established approaches for breaking down company strategy into operational implementation
Aug. 2021 - Apr. 2022
9 Monaten

Business Development Lead

INFOnline GmbH

  • Building sustainable business development workflow to expand INFOnline GmbH's service offering
  • Individual combination of approaches from various areas (Design Thinking, LEAN Portfolio Management)
  • Hands-on participation in activities (customer interviews, ideation workshops)
  • Management consulting for integration into existing organization

Achievements:

  • Initial workflow design
  • Ideas backlog setup and customer validation
  • Established continuous improvement workflow
Dez. 2020 - März 2022
1 Jahr 4 Monaten

Agile Coach in Global Customer Experience (CX) Program

DEKRA SE

  • Designing Agile Working Model for technical solutions delivery in Global CX Program
  • Merging multiple projects into value-focused program organization
  • Implementing scaled agile organization based on SAFe
  • Agile coaching at program and team level
  • Organizational consulting at interfaces with existing DEKRA organization

Achievements:

  • Progressive development of agile product organization for CX program
  • SAFe Readiness Check and development roadmap
  • Coaching on agile methods and leadership at all levels
Mai 2020 - Juni 2022
2 Jahren 2 Monaten
Trier, Deutschland

Project Manager

Boomerang Reisen GmbH

  • Selection of new reservation and mid-office systems
  • Analysis, conception and implementation support
  • Service provider management
  • Change management

Achievements:

  • Created and applied individual vendor selection model
  • Successful vendor selection and negotiations
  • Implementation of agile approaches for quick value generation
Mai 2020 - Juni 2022
2 Jahren 2 Monaten

Agile and Leadership Coach FII/FIT IT Infrastructure

Porsche AG

  • Strategic development moderation of "1IO One Infrastructure" initiative (600 employees)
  • Analysis of services and existing team work models
  • Implementation of adapted value-oriented work models
  • Supporting agile product teams
  • Individual coaching

Achievements:

  • Building 1IO initiative based on current situation and vision & strategy
  • Introduction of situational work models
  • Initiating and coaching LACE team for SAFe Agile Release Trains
  • Employee and process development
Apr. 2020 - Mai 2022
2 Jahren 2 Monaten

IT and Digitalization Consultant

Berge & Meer Touristik GmbH

  • IT strategy moderation and development
  • Software component selection support
  • Project management and product ownership
  • Agile and team coaching

Achievements:

  • Maintained stable IT operations during Covid-19 crisis
  • Created post-pandemic strategies
  • Flexible role adaptation based on client needs
Jan. 2020 - März 2020
3 Monaten

Interim CIO

Berge & Meer Holding GmbH

  • IT and digitalization strategy at group level
  • IT opening for further acquisitions integration
  • Leadership program initialization
  • Role terminated early due to Covid-19 pandemic
Apr. 2018 - Dez. 2020
1 Jahr 9 Monaten

Project Manager CRM System Selection and Implementation

Berge & Meer Touristik GmbH

  • Leading CRM system selection process
  • Managing Salesforce CRM integration project
  • Product ownership for CRM system areas

Achievements:

  • Structured CRM system selection
  • Successful complex contract negotiations
  • Quick implementation of first Salesforce components
Juli 2017 - Feb. 2018
8 Monaten

Product Owner and Agile Coach

Porsche Digital GmbH

  • Product ownership for intelligent digital assistant prototype
  • Cross-departmental agile coaching
  • Interface between management, stakeholders and development team

Achievements:

  • MVP creation for complex digital assistant
  • Establishment of agile processes throughout the company
Okt. 2016 - Dez. 2020
3 Jahren 3 Monaten

Interim CDO and Strategy Consultant

Berge & Meer Touristik GmbH

  • Management consulting in digitalization, IT strategy and modern organization models
  • Interim leadership of "Digitalization" department
  • Strategic and methodological development of IT teams and PMO

Achievements:

  • Anchored digitalization and leadership aspects in M&A process
  • Integrated digitalization into organizational structure
  • Transformed classical leadership models
  • Improved IT delivery through agile methods
Nov. 2011 - Bis heute
13 Jahren 6 Monaten

IT and Organization Consultant, Managing Director

Infinite GmbH

  • Independent IT and organization consultant
  • Managing Director
  • Interim Management (CDO / CIO)
  • Strategy consulting
  • Leadership and digitalization
  • Strategic IT project management
  • Product ownership for digital solutions
  • Agile coaching (SAFe, SCRUM, KanBan, LEAN Startup)
Aug. 2011 - Nov. 2011
4 Monaten

Principal Portal Consultant Enterprise 2.0

btexx technologies UG & Co. KG

Feb. 2011 - Juli 2011
6 Monaten
Wermelskirchen, Deutschland

Business Development Manager

Memotech GmbH

März 2008 - Feb. 2011
3 Jahren
Bonn, Deutschland

Head of Projects & Consulting

INFOnline GmbH

Apr. 2007 - Feb. 2008
11 Monaten
Hennef, Deutschland

Senior Consultant "IT Systems Leadership & Deployment"

CONET Solutions GmbH

Okt. 2006 - März 2007
6 Monaten
Stuttgart, Deutschland

Head of Technology Team

circular Informationssysteme

Apr. 2006 - Sept. 2006
6 Monaten
Hennef, Deutschland

Head of Infrastructure & Services

daGama Business Travel GmbH

Sept. 1998 - März 2006
7 Jahren 7 Monaten
Hennef, Deutschland

IT Consultant, Project and Department Manager

CONET AG

Juli 1995 - Aug. 1998
3 Jahren 2 Monaten
Olpe, Deutschland

IT Department Staff

Heller & Köster GmbH

Nov. 1994 - Juni 1995
8 Monaten
Dortmund, Deutschland

PC Technician

Vobis Computer

Aug. 1991 - Okt. 1994
3 Jahren 3 Monaten
Koblenz, Deutschland

IT Business Professional Trainee

Debeka Versicherungen

Zusammenfassung

With over 25 years of experience, I specialize in driving digital transformation, IT strategy, and organizational development. My expertise lies in aligning technology with business goals, leading cross-functional teams, and delivering complex projects on time and within budget. I have a proven track record in modernizing IT landscapes, implementing scalable agile frameworks (SAFe, Scrum), and building product-oriented organizations. Key achievements include the successful GoLive of Enterprise and D2C platforms, launching new eCommerce infrastructures, and integrating IT services into business roadmaps. I excel in strategic consulting, interim leadership (CIO/CTO/CDO), and managing high-impact initiatives such as individualization and digitalization strategies. I bring value by combining technical expertise with leadership skills to create sustainable solutions, optimize processes, and foster innovation. Whether it's IT modernization, agile coaching, or organizational change, I deliver results that drive growth and efficiency.

Sprachen

Deutsch
Muttersprache
Englisch
Verhandlungssicher

Ausbildung

Aug. 1991 - Okt. 1994

Debeka Versicherungen

EDV Kaufmann · Koblenz, Deutschland

Zertifikate & Bescheinigungen

Professional Scrum Master (Psm I Nach Scrum.org)

Professional Scrum Product Owner (Pspo I Nach Scrum.org)

SPC Safe 5 Program Consultant

Scaled Professional Scrum (Sps Nach Scrum.org)

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