Thomas N.

Interim Manager

Munich, Germany

Experience

Jan 2025 - Aug 2025
8 months

Interim Manager

Groupe SEB SA

  • Communication: Establish continuous stakeholder communication
  • Project governance: Planning and meetings for/with key users including preparation of inputs for the software development team
  • Leadership: Lead and motivate key users
  • Risk management: Identify potential risks and develop strategies to mitigate them
  • Monitoring and control: Track project performance, regularly review progress reports, status meetings
  • Documentation: Maintain comprehensive project documentation, including training materials

Results/Achievements:

  • Conducted key user information meetings
  • Introduced training meetings
  • Launched a key user community
  • Software test management and documentation (Squash)
  • Introduced risk management, bug and issue tracking
  • Technical acceptance of the software product
Sep 2024 - May 2025
9 months

Project Manager Customer Experience

MSM GmbH & Concertare GmbH

  • Plan and coordinate individual Customer Experience projects
  • Execute Customer Experience projects according to the assignment
  • Post-processing and reporting according to the assignment

Results/Achievements:

  • About 120 successfully completed Customer Experience assignments
Oct 2023 - Aug 2024
11 months

Project Manager New Workplace 2024

KSB SE & Co. KG aA

  • Plan and coordinate the KSB New Workplace 2024 transformation (Windows 11, Cloud-Only client, MS Intune, M365, hardware refresh Europe, application readiness)
  • Overall project planning and operational control
  • Communication, escalation management and reporting

Results/Achievements:

  • Data cleanup
  • Europe-wide rollout at KSB sites (FR, UK, CH, NL, BE, FI)
  • Client provisioning and testing
  • Application provisioning and testing
  • Project and end-user communication
Jul 2023 - Oct 2023
4 months

Project Manager Customer Experience

MSM GmbH & Concertare GmbH

  • Plan and coordinate individual Customer Experience projects
  • Execute Customer Experience projects according to the assignment
  • Post-processing and reporting according to the assignment

Results/Achievements:

  • About 50 successfully completed Customer Experience assignments
Jun 2022 - May 2023
1 year
Neckarsulm, Germany

Subproject Manager Infrastructure WLS Transition

Bechtle Managed Services GmbH

  • Plan and coordinate the infrastructure subproject as part of the Workplace Lifecycle Services Transition at Volkswagen AG
  • Coordinate key users
  • Evaluate the use of mobile devices
  • Develop and formulate use cases for software testing

Results/Achievements:

  • Completed planning for the logistics center
  • Enabled and informed key users about upcoming software tests
Jul 2021 - May 2022
11 months
Cottbus, Germany

Subproject Manager Application Readiness M365 & Windows 11

LEAG Lausitz Energie- und Bergbau AG

  • Ensuring, planning and coordinating the application readiness for the deployment of M365 and Windows 11
  • Application readiness for about 500 applications
  • Taking over the management of three corporate clusters
  • Coordinating interfaces with other subprojects (infrastructure, roll-out, software deployment, IT security)
  • Stakeholder management
Jul 2020 - Aug 2020
2 months
Ingolstadt, Germany

Project Manager Servicing Plans Feature Update Windows 10 1909

AUDI AG

  • Developing and piloting the feature update for Windows 10 1909 on the GroupCoreClient for VPN and LAN connections
  • Preparing the project proposal
  • Developing the update functionality for VPN and LAN connections
  • Coordinating the development team
  • Reporting and liaising with IT department stakeholders
Jul 2019 - Apr 2020
10 months
Ingolstadt, Germany

Program Manager Project Harmonization GroupCoreClient & BrandCoreClient

AUDI AG

  • Program management to coordinate the harmonization of four subprojects as a prerequisite for semi-annual Windows 10 releases and subsequent feature updates

Results/Achievements:

  • Introduction of the VW Group GroupCoreClient & GroupOfficeClient
  • Implementation of the Windows 10 1903 feature update including sidegrade from the AudiClient to the GroupCoreClient
  • Coordinating supporting projects (hardware integration, driver management, MCB setup)
  • Timely and approved delivery
  • Introduction of the GroupCoreClient Windows 10 1909
  • Pilot rollout of Windows as a Service
Feb 2016 - Jun 2019
3 years 5 months
Ingolstadt, Germany

Project Manager Windows 10 Implementation & Releases

AUDI AG

  • Leading the project and user communication workstream
  • Supporting releases, feature updates & roll-out
  • Internal coordination of the "LCM Client" team, order management, controlling
  • Creating the communication concept for Windows 10 pilot
  • Establishing the communication platform via intranet (pilot community office client and production client)
  • Managing and closing the Windows 10 pilots
  • Managing the development and execution of in-place upgrades and new Windows 10 releases
  • Managing project communication, application testing, feedback
  • Aligning with managed services and business departments
  • Various integration projects
  • Team and order coordination

Results/Achievements:

  • Successful piloting and deployment of the Windows 10 client in regular operation (office, production, measurement areas)
  • Timely and approved delivery of all communication materials
  • Development and implementation of feature updates (releases 1511, 1607, 1703, 1709, 1803, 1903)
Mar 2015 - Oct 2015
8 months
Zürich, Switzerland

Subproject Manager Cambio12 OS Migration & Exchange

PriceWaterhouseCoopers AG

  • Communication concept development for pilot users and pilot sites
  • Designing flyers and posters; managing and planning processes
  • Planning and conducting info sessions and training for operating on the new platform
  • Planning and supporting the change process
  • Daily feedback rounds and adjusting communication in pilot and rollout phases
  • Supporting the project manager
  • Creating and coordinating the hardware sale tender
  • Tracking and managing the late exchange notebooks

Results/Achievements:

  • Rollout of about 4,000 clients at 15 sites in Switzerland
  • Transparent communication and smooth system transition
  • Evaluation and cost-benefit analysis of hardware brokers
Nov 2014 - Jan 2015
3 months
Munich, Germany

Interim Project Lead Change Management/Transition

BonMercato Group GmbH

  • Process analysis of customer service
  • Position analyses of customer service
  • Evaluation of measures

Results/Achievements:

  • Handover of action recommendations to management
  • Consistency check of internal evaluation results
May 2012 - Oct 2014
2 years 6 months
Munich, Germany

Overall Responsible for Subproject (TPGV/TPKK) Hercules IT Outsourcing

BWI Informationstechnik GmbH

  • Rollout planning, coordination and execution of Windows 7 including new hardware and peripherals
  • Daily monitoring of the rollout
  • Weekly reporting to regional managers
  • Communication and change management with the customer
  • Management and planning of onsite service team
  • Conducting on-site information events
  • First escalation level for the customer

Results/Achievements:

  • Rollouts carried out on time and within budget
  • Commissioning and hardware refresh of approx. 14,000 clients at approx. 70 sites in Germany
Feb 2011 - Nov 2011
10 months
Bonn, Germany

Deputy Overall Project Manager KDG 2012

Telekom Deutschland GmbH

  • Multi-project management for the build and expansion of fiber optic networks
  • Management of approx. 800 contracted services and approx. 5,000 subprojects
  • Crisis and escalation management
  • Order roll-in and roll-out management
  • Planning communication and change management
  • Monitoring and reporting

Results/Achievements:

  • Completion of the reference project within Deutsche Telekom group to the exact date
  • Handover of all required services to regular operations
  • Nationwide deployment of two redundant backbone fiber optic cable rings
Jul 2010 - Dec 2010
6 months
Karlsruhe, Germany

Project Manager Direct Bank Distribution Channel

BB Bank

  • Design and implementation of a "Direct Bank" distribution channel
  • Coordination and involvement of five business units
  • IT integration

Results/Achievements:

  • Successful integration of the direct bank channel into the bank structure
  • Handover to regular operations
Mar 2009 - Nov 2010
1 year 9 months
Munich, Germany

Interim Head of Structural Reforms Coordination and Economic Service

IETI Europa AG

  • Management of various financing projects in renewable energy, waste and water management, infrastructure
  • Application and processing of national and European funding
  • Development of eligible training and education concepts for immigrant integration
  • Organization and delivery of seminars and training programs

Results/Achievements:

  • Presentation of a training concept at the Bavarian Ministry
  • Development of business presentations and plans up to maturity level according to EU guidelines
Jun 2008 - Nov 2008
6 months
Cologne, Germany

Project Manager Product Management B2C

CAP Customer Advantage Program GmbH

  • Managing the overall project between Happy Digits and EnBW loyalty program
  • Coordinating internal and external departments (project management, marketing, IT, finance, controlling, legal)
  • Workshops, presentations, project controlling, scheduling, roll-out, launch, post-launch
  • Developing a customer club theme concept to gather insights into customer worlds
  • Cooperation project instore/check-out couponing: make-or-buy decision and piloting

Results/Achievements:

  • Completed and handed over projects to operations on schedule
  • Presented the customer club concept to the advisory board
May 2007 - Nov 2007
7 months
Munich, Germany

Interim Manager Business Development

BonMercato Group GmbH

  • Interim management new business development: market research, supplier selection, price comparison research, order management, logistics, and customs clearance
  • Interim management wholesale: order controlling, expansion and stabilization of supplier and customer relationships

Results/Achievements:

  • Added new suppliers and products, defined standard processes
  • Established sustainable process structures, streamlined routine procedures
Jan 2004 - Nov 2005
1 year 11 months
Munich, Germany

Financial Consultant

MLP AG

  • Private finance consulting for high-net-worth private clients and academics
  • Sales of financial products
  • Managing and advising a client portfolio
  • Acquiring new clients

Results/Achievements:

  • Completed Financial Consultant and Senior Financial Consultant programs (MLP Corporate University)
Oct 2002 - Nov 2003
1 year 2 months
Sulzberg, Germany

Interim Manager Marketing

Primavera Life GmbH

  • Interim management marketing: realigning corporate marketing and CI, integrating trade marketing
  • Developing B2B and B2C loyalty programs/customer clubs
  • Interim management controlling

Results/Achievements:

  • Implemented various marketing concepts and customer club

Languages

German
Native
English
Advanced
French
Intermediate

Education

Oct 1986 - Jun 1994

Ludwig-Maximilians-Universität

Diploma in Business Administration · Business Administration · Munich, Germany

Ignaz Taschner Gymnasium

High School Diploma (Abitur) · Dachau, Germany

Certifications & licenses

Prince 2 Project Management Foundation

APMG International

Prince 2 Project Management Practitioner

APMG International

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