Communication: Establish continuous stakeholder communication
Project governance: Planning and meetings for/with key users including preparation of inputs for the software development team
Leadership: Lead and motivate key users
Risk management: Identify potential risks and develop strategies to mitigate them
Monitoring and control: Track project performance, regularly review progress reports, status meetings
Documentation: Maintain comprehensive project documentation, including training materials
Results/Achievements:
Conducted key user information meetings
Introduced training meetings
Launched a key user community
Software test management and documentation (Squash)
Introduced risk management, bug and issue tracking
Technical acceptance of the software product
Sep 2024 - May 2025
9 months
Project Manager Customer Experience
MSM GmbH & Concertare GmbH
Plan and coordinate individual Customer Experience projects
Execute Customer Experience projects according to the assignment
Post-processing and reporting according to the assignment
Results/Achievements:
About 120 successfully completed Customer Experience assignments
Oct 2023 - Aug 2024
11 months
Project Manager New Workplace 2024
KSB SE & Co. KG aA
Plan and coordinate the KSB New Workplace 2024 transformation (Windows 11, Cloud-Only client, MS Intune, M365, hardware refresh Europe, application readiness)
Overall project planning and operational control
Communication, escalation management and reporting
Results/Achievements:
Data cleanup
Europe-wide rollout at KSB sites (FR, UK, CH, NL, BE, FI)
Client provisioning and testing
Application provisioning and testing
Project and end-user communication
Jul 2023 - Oct 2023
4 months
Project Manager Customer Experience
MSM GmbH & Concertare GmbH
Plan and coordinate individual Customer Experience projects
Execute Customer Experience projects according to the assignment
Post-processing and reporting according to the assignment
Results/Achievements:
About 50 successfully completed Customer Experience assignments
Jun 2022 - May 2023
1 year
Neckarsulm, Germany
Subproject Manager Infrastructure WLS Transition
Bechtle Managed Services GmbH
Plan and coordinate the infrastructure subproject as part of the Workplace Lifecycle Services Transition at Volkswagen AG
Coordinate key users
Evaluate the use of mobile devices
Develop and formulate use cases for software testing
Results/Achievements:
Completed planning for the logistics center
Enabled and informed key users about upcoming software tests
Jul 2021 - May 2022
11 months
Cottbus, Germany
Subproject Manager Application Readiness M365 & Windows 11
LEAG Lausitz Energie- und Bergbau AG
Ensuring, planning and coordinating the application readiness for the deployment of M365 and Windows 11
Application readiness for about 500 applications
Taking over the management of three corporate clusters
Coordinating interfaces with other subprojects (infrastructure, roll-out, software deployment, IT security)
Stakeholder management
Jul 2020 - Aug 2020
2 months
Ingolstadt, Germany
Project Manager Servicing Plans Feature Update Windows 10 1909
AUDI AG
Developing and piloting the feature update for Windows 10 1909 on the GroupCoreClient for VPN and LAN connections
Preparing the project proposal
Developing the update functionality for VPN and LAN connections
Coordinating the development team
Reporting and liaising with IT department stakeholders
Jul 2019 - Apr 2020
10 months
Ingolstadt, Germany
Program Manager Project Harmonization GroupCoreClient & BrandCoreClient
AUDI AG
Program management to coordinate the harmonization of four subprojects as a prerequisite for semi-annual Windows 10 releases and subsequent feature updates
Results/Achievements:
Introduction of the VW Group GroupCoreClient & GroupOfficeClient
Implementation of the Windows 10 1903 feature update including sidegrade from the AudiClient to the GroupCoreClient
Developing a customer club theme concept to gather insights into customer worlds
Cooperation project instore/check-out couponing: make-or-buy decision and piloting
Results/Achievements:
Completed and handed over projects to operations on schedule
Presented the customer club concept to the advisory board
May 2007 - Nov 2007
7 months
Munich, Germany
Interim Manager Business Development
BonMercato Group GmbH
Interim management new business development: market research, supplier selection, price comparison research, order management, logistics, and customs clearance
Interim management wholesale: order controlling, expansion and stabilization of supplier and customer relationships
Results/Achievements:
Added new suppliers and products, defined standard processes
Established sustainable process structures, streamlined routine procedures
Jan 2004 - Nov 2005
1 year 11 months
Munich, Germany
Financial Consultant
MLP AG
Private finance consulting for high-net-worth private clients and academics