Thomas Nacke - Interim Manager

Recommended expert

Munich, Germany

Experience

May 2025 - Aug 2025

4 months

Geislingen, Germany

Interim Manager

Groupe SEB SA

Interim project management of the "o9 Demand Management" software implementation
Communication: set up continuous stakeholder communication
Project governance: plan and hold meetings with key users including preparing inputs for the software development team
Leadership: lead and motivate key users
Risk management: identify potential risks and develop strategies to mitigate them
Monitoring and control: track project performance, regularly review progress reports and hold status meetings
Documentation: maintain complete project documentation, including training materials
Conduct key user info meetings
Introduce training meetings
Set up key user community
Software test management and documentation (Squash)
Implement risk management, bug and issue tracking
Technical acceptance of the software product

Sep 2024 - May 2025

9 months

Münster, Germany

Project management and execution of customer experience projects

MSM GmbH & Concertare GmbH

Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
Clients in retail and hospitality: ALDI, Tank & Rast, various telecoms, hardware stores, ENI
Planning and coordinating individual customer experience projects
Execution of each project according to client requirements
Follow-up and reporting as per project requirements
About 120 successful customer experience projects completed

Oct 2023 - Aug 2024

11 months

Frankenthal, Germany

Project manager

KSB SE & Co. KG aA

Planning and coordinating the transformation to KSB New Workplace 2024: Windows 11, cloud-only client, MS Intune, M365, Europe-wide hardware refresh, application readiness
Overall project planning and design, operational management
Communication
Escalation management
Reporting
Data cleansing
Europe-wide rollout at KSB sites (FR, UK, CH, NL, BE, FI)
Client provisioning
Client testing
Application deployment and testing
Project and end-user communication

Jul 2023 - Oct 2023

4 months

Münster, Germany

Project management and execution of customer experience projects

MSM GmbH & Concertare GmbH

Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
Clients in retail and hospitality: ALDI, Tank & Rast, various telecoms
Planning and coordinating individual customer experience projects
Execution of each project according to client requirements
Follow-up and reporting as per project requirements
About 50 successful customer experience projects completed

Jun 2022 - May 2023

1 year

Neckarsulm, Germany

Sub-project manager

Bechtle Managed Services GmbH

Subproject management for infrastructure "WLS (Workplace Lifecycle Services) Transition - Volkswagen AG"
Planning and coordinating the transition subproject "Infrastructure"
Coordination of key users
Evaluating use of mobile devices
Developing and writing use cases for software testing
Finalizing logistics center planning
Enabling and informing key users about upcoming software tests

Jul 2021 - May 2022

11 months

Cottbus, Germany

Subproject Manager

LEAG Lausitz Energie- und Bergbau AG

Application Readiness M365 & WIN11
Ensuring, planning and coordinating application readiness for the rollout of M365/Windows 11
Application readiness for about 500 applications
Assuming management of 3 business clusters
Coordinating interfaces with other subprojects (infrastructure, roll-out, software delivery, IT security)
Stakeholder management

Jul 2020 - Aug 2020

2 months

Ingolstadt, Germany

Project Lead

Audi AG

Servicing Plans Feature Update WIN10 1909
Development and piloting of 'Feature Update for Windows 10 1909 on GroupCoreClient' for VPN and LAN connections
Preparing project proposal
Developing feature update for GroupCoreClient
Developing update functionality for VPN and LAN connections
Coordinating development team
Reporting
Liaison with IT department stakeholders and clients

Jul 2019 - Apr 2020

10 months

Ingolstadt, Germany

Program and Project Manager

Audi AG

Program management 'Project harmonization GroupCoreClient/BrandCoreClient & derivatives: hardware integration / active driver management / Win10 feature update / Windows as a Service'
Program management to coordinate the harmonization of 4 subprojects as a key requirement for semi-annual Windows 10 releases and subsequent feature updates
Successful rollout of the VW Group 'GroupCoreClient' & GroupOfficeClient
Successful implementation of feature update Win10 1903 including sidegrade from AudiClient to GroupCoreClient
Successful coordination of associated support and parallel projects (hardware integration, driver management, MCB setup)
On-time and approval-compliant delivery
Rollout of GroupCoreClient Win10 1909
Pilot - rollout of Windows as a Service

Feb 2016 - Jun 2019

3 years 5 months

Ingolstadt, Germany

Subproject Manager

Audi AG

Project 'WINDOWS10 implementation & releases'
Project lead for project and user communication workstream
Project lead for release support, feature updates, and roll-out
Internal coordination of the 'LCM Client' team, order management and controlling
Concept development for 'Communication for Windows 10 Piloting'
Setting up an intranet communication platform 'Pilot-Community Office Client'
Setting up an intranet communication platform 'Pilot-Community in the production environment (production client)'
Managing and completing Windows 10 pilots
Managing the development and implementation of in-place upgrades
Managing adaptation and approval of new Win10 releases
Managing project communication
Managing application tests and validations
Managing feedback
Continuous alignment with Managed Services (operations) of the IT service provider and in-house departments
Team and assignment coordination
Successful piloting of the Windows 10 client rollout into regular operation in the office, production, and measurement areas
Successful rollout of the new Windows 10 client in regular operation, including support and project management of subsequent releases
On-time and approval-compliant delivery of all required communication materials
Successful development, integration, and implementation of 'Feature Update Windows10' (Releases 1511, 1607, 1703, 1709, 1803, 1903)

Mar 2015 - Oct 2015

8 months

Zürich, Switzerland

Subproject Manager

PriceWaterhouseCoopers AG

Project CAMBIO12 - operating system migration Win8.1 and hardware replacement, workstream 'Communication & Late Exchange'
Concept development of 'Communication' for pilot users and pilot sites
Design of flyers and posters; managing and planning processes
Planning and conducting information events
Planning and organizing training for operating on the new platform
Planning and support of the change process
Planning and conducting feedback sessions for the pilot phase and the final rollout phase; evaluating and preparing the responses
Supporting the project manager
Creating and coordinating the 'Hardware sale' tender
Tracking and managing Exchange 'Late Exchange Notebooks'
Successful rollout of approx. 4,000 clients at 15 locations in Switzerland
Transparent communication with customers and users
Evaluation and cost-benefit analysis of hardware brokers

Nov 2014 - Jan 2015

3 months

Munich, Germany

Interim Project Lead Change Management/Transition

BonMercato GmbH

Customer service process analysis
Customer service position analysis
Evaluation of measures
Handover of recommended actions to management
Consistency check of internal evaluation results

May 2012 - Oct 2014

2 years 6 months

Meckenheim, Germany

Subproject Overall Manager (TPGV/TPKK)

BWI Informationstechnik GmbH

Outsourcing IT project 'Herkules' - Windows 7 migration & rollout
Rollout planning, coordination, and execution of Windows 7 including new hardware & peripherals (PCs, printers, notebooks, monitors)
Daily monitoring of the rollout
Weekly reporting to the regional manager
Communication and change management towards the client
Management and planning of the onsite service team
Conducting informational sessions at the client's site
First escalation level on the client side
Deployment and hardware refresh of approx. 14,000 clients at around 70 locations in Germany

Feb 2011 - Nov 2011

10 months

Bonn, Germany

Deputy Overall Project Manager

Telekom Deutschland GmbH

Project 'KDG 2012'
Multi-project management for building and expanding fiber optic networks
Around 800 commissioned services, around 5,000 subcontracts
Project control
Crisis and escalation management
Order roll-in and roll-out management
Planning communication and change management
Monitoring
Reporting
Day-precise completion of the reference project 'KDG 2012' within the Deutsche Telekom group
Handover of all client-required services to regular operations
Nationwide deployment of two redundant backbone fiber optic cable rings and associated connection and intermediate routes

Jul 2010 - Dec 2010

6 months

Karlsruhe, Germany

Project Manager

BB Bank

Design and implementation of a 'direct bank' sales channel
Coordination and integration of 5 business units
IT integration
Successful integration of the direct bank channel into the bank structure
Handover to regular operations

Mar 2009 - Nov 2010

1 year 9 months

Munich, Germany

Interim Head of Structural Reforms Coordination and Economic Service

IETI Europa AG

Project management of various financing projects in the areas of renewable energy, waste and water management, and infrastructure with state or institutional financiers
Development of eligible training and education concepts to improve the integration abilities of immigrants from Southeastern Europe
Presentation of a continuing education concept at the Bavarian Ministry of Labor and Social Affairs, Family and Women
Development of business presentations and plans up to the required maturity level according to EU guidelines

Jun 2008 - Nov 2008

6 months

Cologne, Germany

Project Manager B2C

CAP Customer Advantage Program GmbH

Cooperation project between Happy Digits and the regional bonus and customer loyalty program of EnBW
Ad-hoc takeover of the overall project management between the partners and internal and external departments
Development of a customer club theme concept
In-store couponing/check-out couponing cooperation project with an external service provider
On-time, performance-based completion of the cooperation project and handover to operations
Timely completion of the customer club concept for the advisory board presentation

May 2007 - Nov 2007

7 months

Munich, Germany

Interim Manager Business Development

BonMercato GmbH

Interim management New Business Development: market research, supplier selection, product selection, ordering, coordination of national and international logistics, customs clearance
Interim management Wholesale: ordering, logistics handling, order controlling, expanding supplier and customer relationships
Onboarding new suppliers and products, defining standard processes
Setting up sustainable process structures, simplifying and streamlining standard procedures

Apr 2006 - Mar 2007

1 year

Brühl, Germany

Senior Project Manager

Nissan Center Europe GmbH

Nationwide responsibility for the design and execution of strategic and operational sales-oriented marketing projects
Project development and controlling
Reporting
Key account management
Team management, staff leadership (6 field sales, 3 internal sales)
Agency management
Implementation of various flagship projects in the dealer network
Establishment of a standardized online reporting system and ad-hoc reporting tools

Oct 2005 - Apr 2006

7 months

Frankfurt, Germany

Business Banking Advisor, Assistant Vice President

Deutsche Bank AG

Sales-oriented advice and support for a corporate client portfolio
Investment and financing matters
Credit business
Business startups
General payment transactions and investments
Cross-selling to private banking and insurance products
Expanded the client portfolio by 23 new clients
Successfully completed various in-house sales trainings

Jan 2004 - Nov 2005

1 year 11 months

Munich, Germany

Financial Consultant

MLP AG

Private finance consulting for high-net-worth private clients
Sales
Management and advising of an assigned client portfolio
New client acquisition
Completed "Financial Consultant" and "Senior Financial Consultant" certifications (MLP Corporate University)

Oct 2002 - Nov 2003

1 year 2 months

Sulzberg, Germany

Interim Marketing Manager

Primavera Life GmbH

Realignment of corporate marketing and CI, integration of trade marketing
Development of B2B and B2C customer loyalty programs/customer clubs
Interim management of controlling
Implementation of various marketing concepts
Implementation of customer club

Nov 2001 - Sep 2002

11 months

Pleidelsheim, Germany

Head of Marketing/Brand Communication

Wellform Femira GmbH

Sales-oriented brand management for Wellform, Femira & Doerfert
Launch & product management of the Wellform product line
Relaunch & repositioning of the Femira and Doerfert brands
PR and CRM
B2B & B2C marketing, direct and trade marketing
CI and CD management
License management and product training
Budget management
Development and market launch of the "Wellform" sleep system program
Integration of shop-in-shop systems

Mar 1999 - Oct 2001

2 years 8 months

Brühl, Germany

Regional Project Manager for Trade Marketing, Strategy and Processes

Renault Nissan Deutschland AG

Conceptualization and implementation of strategic and operational sales-oriented marketing projects in the dealer network
Project development and controlling
Regional PR
Development and implementation of the region's largest media cooperation in the radio segment
Integration of the "Werbebaukasten" software in the dealer network
Execution of various cooperative events for product launches

May 1995 - Feb 1999

3 years 10 months

Munich, Germany

Consultant/Project Manager

DGM Deutsche Gesellschaft für Mittelstandsberatung mbH

BIC Industry Info Center for consulting and bank projects
Project leader for various banking projects: market, competition, and company analyses
Industry studies and various market studies/marketing consulting
Project management and controlling
Future forecasting for SMEs & industries/markets
Personnel management for BIC
Expansion of the industry information hotline into a key information medium
Development and implementation of the "VUP" (Sales Support Program) project
Preparation of approx. 100 industry reports

Aug 1994 - Apr 1995

9 months

Munich, Germany

Sales Assistant

Avis Fleet Services GmbH

Coordination and delivery of new lease vehicles for fleet customers
Scheduling pickups, registrations, and deliveries of leased vehicles across all brands
Handling the pickup, registration, and delivery of leased vehicles to customers in Germany

Jan 1986 - Dec 1986

1 year

Fürstenfeldbruck, Germany