Thomas Nacke
Interim Manager
Experience
Interim Manager
Groupe SEB SA
- Interim project management of the "o9 Demand Management" software implementation
- Communication: set up continuous stakeholder communication
- Project governance: plan and hold meetings with key users including preparing inputs for the software development team
- Leadership: lead and motivate key users
- Risk management: identify potential risks and develop strategies to mitigate them
- Monitoring and control: track project performance, regularly review progress reports and hold status meetings
- Documentation: maintain complete project documentation, including training materials
- Conduct key user info meetings
- Introduce training meetings
- Set up key user community
- Software test management and documentation (Squash)
- Implement risk management, bug and issue tracking
- Technical acceptance of the software product
Project management and execution of customer experience projects
MSM GmbH & Concertare GmbH
- Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
- Clients in retail and hospitality: ALDI, Tank & Rast, various telecoms, hardware stores, ENI
- Planning and coordinating individual customer experience projects
- Execution of each project according to client requirements
- Follow-up and reporting as per project requirements
- About 120 successful customer experience projects completed
Project manager
KSB SE & Co. KG aA
- Planning and coordinating the transformation to KSB New Workplace 2024: Windows 11, cloud-only client, MS Intune, M365, Europe-wide hardware refresh, application readiness
- Overall project planning and design, operational management
- Communication
- Escalation management
- Reporting
- Data cleansing
- Europe-wide rollout at KSB sites (FR, UK, CH, NL, BE, FI)
- Client provisioning
- Client testing
- Application deployment and testing
- Project and end-user communication
Project management and execution of customer experience projects
MSM GmbH & Concertare GmbH
- Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
- Clients in retail and hospitality: ALDI, Tank & Rast, various telecoms
- Planning and coordinating individual customer experience projects
- Execution of each project according to client requirements
- Follow-up and reporting as per project requirements
- About 50 successful customer experience projects completed
Sub-project manager
Bechtle Managed Services GmbH
- Subproject management for infrastructure "WLS (Workplace Lifecycle Services) Transition - Volkswagen AG"
- Planning and coordinating the transition subproject "Infrastructure"
- Coordination of key users
- Evaluating use of mobile devices
- Developing and writing use cases for software testing
- Finalizing logistics center planning
- Enabling and informing key users about upcoming software tests
Subproject Manager
LEAG Lausitz Energie- und Bergbau AG
- Application Readiness M365 & WIN11
- Ensuring, planning and coordinating application readiness for the rollout of M365/Windows 11
- Application readiness for about 500 applications
- Assuming management of 3 business clusters
- Coordinating interfaces with other subprojects (infrastructure, roll-out, software delivery, IT security)
- Stakeholder management
Project Lead
Audi AG
- Servicing Plans Feature Update WIN10 1909
- Development and piloting of 'Feature Update for Windows 10 1909 on GroupCoreClient' for VPN and LAN connections
- Preparing project proposal
- Developing feature update for GroupCoreClient
- Developing update functionality for VPN and LAN connections
- Coordinating development team
- Reporting
- Liaison with IT department stakeholders and clients
Program and Project Manager
Audi AG
- Program management 'Project harmonization GroupCoreClient/BrandCoreClient & derivatives: hardware integration / active driver management / Win10 feature update / Windows as a Service'
- Program management to coordinate the harmonization of 4 subprojects as a key requirement for semi-annual Windows 10 releases and subsequent feature updates
- Successful rollout of the VW Group 'GroupCoreClient' & GroupOfficeClient
- Successful implementation of feature update Win10 1903 including sidegrade from AudiClient to GroupCoreClient
- Successful coordination of associated support and parallel projects (hardware integration, driver management, MCB setup)
- On-time and approval-compliant delivery
- Rollout of GroupCoreClient Win10 1909
- Pilot - rollout of Windows as a Service
Subproject Manager
Audi AG
- Project 'WINDOWS10 implementation & releases'
- Project lead for project and user communication workstream
- Project lead for release support, feature updates, and roll-out
- Internal coordination of the 'LCM Client' team, order management and controlling
- Concept development for 'Communication for Windows 10 Piloting'
- Setting up an intranet communication platform 'Pilot-Community Office Client'
- Setting up an intranet communication platform 'Pilot-Community in the production environment (production client)'
- Managing and completing Windows 10 pilots
- Managing the development and implementation of in-place upgrades
- Managing adaptation and approval of new Win10 releases
- Managing project communication
- Managing application tests and validations
- Managing feedback
- Continuous alignment with Managed Services (operations) of the IT service provider and in-house departments
- Team and assignment coordination
- Successful piloting of the Windows 10 client rollout into regular operation in the office, production, and measurement areas
- Successful rollout of the new Windows 10 client in regular operation, including support and project management of subsequent releases
- On-time and approval-compliant delivery of all required communication materials
- Successful development, integration, and implementation of 'Feature Update Windows10' (Releases 1511, 1607, 1703, 1709, 1803, 1903)
Subproject Manager
PriceWaterhouseCoopers AG
- Project CAMBIO12 - operating system migration Win8.1 and hardware replacement, workstream 'Communication & Late Exchange'
- Concept development of 'Communication' for pilot users and pilot sites
- Design of flyers and posters; managing and planning processes
- Planning and conducting information events
- Planning and organizing training for operating on the new platform
- Planning and support of the change process
- Planning and conducting feedback sessions for the pilot phase and the final rollout phase; evaluating and preparing the responses
- Supporting the project manager
- Creating and coordinating the 'Hardware sale' tender
- Tracking and managing Exchange 'Late Exchange Notebooks'
- Successful rollout of approx. 4,000 clients at 15 locations in Switzerland
- Transparent communication with customers and users
- Evaluation and cost-benefit analysis of hardware brokers
Interim Project Lead Change Management/Transition
BonMercato GmbH
- Customer service process analysis
- Customer service position analysis
- Evaluation of measures
- Handover of recommended actions to management
- Consistency check of internal evaluation results
Subproject Overall Manager (TPGV/TPKK)
BWI Informationstechnik GmbH
- Outsourcing IT project 'Herkules' - Windows 7 migration & rollout
- Rollout planning, coordination, and execution of Windows 7 including new hardware & peripherals (PCs, printers, notebooks, monitors)
- Daily monitoring of the rollout
- Weekly reporting to the regional manager
- Communication and change management towards the client
- Management and planning of the onsite service team
- Conducting informational sessions at the client's site
- First escalation level on the client side
- Deployment and hardware refresh of approx. 14,000 clients at around 70 locations in Germany
Deputy Overall Project Manager
Telekom Deutschland GmbH
- Project 'KDG 2012'
- Multi-project management for building and expanding fiber optic networks
- Around 800 commissioned services, around 5,000 subcontracts
- Project control
- Crisis and escalation management
- Order roll-in and roll-out management
- Planning communication and change management
- Monitoring
- Reporting
- Day-precise completion of the reference project 'KDG 2012' within the Deutsche Telekom group
- Handover of all client-required services to regular operations
- Nationwide deployment of two redundant backbone fiber optic cable rings and associated connection and intermediate routes
Project Manager
BB Bank
- Design and implementation of a 'direct bank' sales channel
- Coordination and integration of 5 business units
- IT integration
- Successful integration of the direct bank channel into the bank structure
- Handover to regular operations
Interim Head of Structural Reforms Coordination and Economic Service
IETI Europa AG
- Project management of various financing projects in the areas of renewable energy, waste and water management, and infrastructure with state or institutional financiers
- Development of eligible training and education concepts to improve the integration abilities of immigrants from Southeastern Europe
- Presentation of a continuing education concept at the Bavarian Ministry of Labor and Social Affairs, Family and Women
- Development of business presentations and plans up to the required maturity level according to EU guidelines
Project Manager B2C
CAP Customer Advantage Program GmbH
- Cooperation project between Happy Digits and the regional bonus and customer loyalty program of EnBW
- Ad-hoc takeover of the overall project management between the partners and internal and external departments
- Development of a customer club theme concept
- In-store couponing/check-out couponing cooperation project with an external service provider
- On-time, performance-based completion of the cooperation project and handover to operations
- Timely completion of the customer club concept for the advisory board presentation
Interim Manager Business Development
BonMercato GmbH
- Interim management New Business Development: market research, supplier selection, product selection, ordering, coordination of national and international logistics, customs clearance
- Interim management Wholesale: ordering, logistics handling, order controlling, expanding supplier and customer relationships
- Onboarding new suppliers and products, defining standard processes
- Setting up sustainable process structures, simplifying and streamlining standard procedures
Senior Project Manager
Nissan Center Europe GmbH
- Nationwide responsibility for the design and execution of strategic and operational sales-oriented marketing projects
- Project development and controlling
- Reporting
- Key account management
- Team management, staff leadership (6 field sales, 3 internal sales)
- Agency management
- Implementation of various flagship projects in the dealer network
- Establishment of a standardized online reporting system and ad-hoc reporting tools
Business Banking Advisor, Assistant Vice President
Deutsche Bank AG
- Sales-oriented advice and support for a corporate client portfolio
- Investment and financing matters
- Credit business
- Business startups
- General payment transactions and investments
- Cross-selling to private banking and insurance products
- Expanded the client portfolio by 23 new clients
- Successfully completed various in-house sales trainings
Financial Consultant
MLP AG
- Private finance consulting for high-net-worth private clients
- Sales
- Management and advising of an assigned client portfolio
- New client acquisition
- Completed "Financial Consultant" and "Senior Financial Consultant" certifications (MLP Corporate University)
Interim Marketing Manager
Primavera Life GmbH
- Realignment of corporate marketing and CI, integration of trade marketing
- Development of B2B and B2C customer loyalty programs/customer clubs
- Interim management of controlling
- Implementation of various marketing concepts
- Implementation of customer club
Head of Marketing/Brand Communication
Wellform Femira GmbH
- Sales-oriented brand management for Wellform, Femira & Doerfert
- Launch & product management of the Wellform product line
- Relaunch & repositioning of the Femira and Doerfert brands
- PR and CRM
- B2B & B2C marketing, direct and trade marketing
- CI and CD management
- License management and product training
- Budget management
- Development and market launch of the "Wellform" sleep system program
- Integration of shop-in-shop systems
Regional Project Manager for Trade Marketing, Strategy and Processes
Renault Nissan Deutschland AG
- Conceptualization and implementation of strategic and operational sales-oriented marketing projects in the dealer network
- Project development and controlling
- Regional PR
- Development and implementation of the region's largest media cooperation in the radio segment
- Integration of the "Werbebaukasten" software in the dealer network
- Execution of various cooperative events for product launches
Consultant/Project Manager
DGM Deutsche Gesellschaft für Mittelstandsberatung mbH
- BIC Industry Info Center for consulting and bank projects
- Project leader for various banking projects: market, competition, and company analyses
- Industry studies and various market studies/marketing consulting
- Project management and controlling
- Future forecasting for SMEs & industries/markets
- Personnel management for BIC
- Expansion of the industry information hotline into a key information medium
- Development and implementation of the "VUP" (Sales Support Program) project
- Preparation of approx. 100 industry reports
Sales Assistant
Avis Fleet Services GmbH
- Coordination and delivery of new lease vehicles for fleet customers
- Scheduling pickups, registrations, and deliveries of leased vehicles across all brands
- Handling the pickup, registration, and delivery of leased vehicles to customers in Germany
Air Force Officer School
German Armed Forces
- OSLW training group office
- Rank: OGfr
Basic training, 6.LAR 4
German Armed Forces
- Air reconnaissance scout
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (9.5 years), Professional Services (5 years), Information Technology (3.5 years), Energy (3 years), Banking and Finance (2.5 years), and Manufacturing (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (21.5 years), Information Technology (10.5 years), Marketing (10 years), Strategy (4.5 years), Sales (4 years), and Business Intelligence (4 years).
Skills
- Microsoft Office
- Office 365
- Microsoft Windows
- Microsoft Project
- Various Other User Skills (Sap, Lotus Notes, Databases)
Languages
Education
Ludwig Maximilian University
Diploma in Business Administration · Diploma program in business administration · Munich, Germany
Ignaz Taschner Gymnasium
High school diploma · Dachau, Germany
Certifications & licenses
Prince 2 Foundation
APMG International
Prince 2 Practitioner
APMG International
Profile
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