Marcos Mota

Product Owner Salesforce & Apps

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Bangkok, Thailand

Experience

Jan 2023 - Dec 2025
3 years

Product Owner Salesforce & Apps

Edwards Lifesciences

  • Shipped and operated inventory mobile apps (iOS) across EMEAC (20+ markets): audit time improved by 15% in 2 quarters, discrepancy detection by ~8% in a year, resulting in ~$1M cost reduction in consigned items.
  • Implemented Salesforce Returns (Flows and Apex triggers): reduced hospital-to-warehouse move times by 22%.
  • Core stack used: Salesforce (Service Cloud, Flows, Apex), REST APIs, CI/CD, AWS, JavaScript, Angular, Jira/Confluence, UAT scripts.
Jan 2022 - Dec 2023
2 years

Product Owner SSO & Salesforce Integration

Dorna Sports

  • Owned Salesforce Service Cloud and the SSO platform for more than 3 million users globally.
  • Managed e-commerce order & subscription and SSO data integration into Salesforce CRM for 40k+ annual transactions, reducing sync errors by more than 80%.
  • Led a scaled password-reset action to enforce new security rules, increasing compliant passwords by 14–16 pp in one quarter.
  • Core stack used: Identity (OAuth2, SAML), Salesforce (Service Cloud, Data Loader), REST APIs, WAF, Jira/Confluence.
Jan 2021 - Dec 2022
2 years

Product Owner eCommerce & Online Payments

Dorna Sports

  • Delivered a new global headless e-commerce platform with a one-page checkout, launched across all markets.
  • Integrated Worldpay and PayPal PSPs for multi-currency payments, reducing checkout drop-off by ~10%.
  • Core stack used: PSP, PayPal, Worldpay, SQL, OKR, 3-D secure, CI/CD, REST APIs, Jira/Confluence, UAT scripts.
Jan 2019 - Dec 2021
3 years

Product Owner eCommerce & Other Projects

NTT Data

  • Shipped more than four digital products for SEAT, including web e-commerce, mobile modules, and CMS tools.
  • Delivered the CUPRA Formentor pre-booking e-commerce platform, achieving 100 available model pre-orders in two weeks.
  • Core stack used: PSP, 3-D secure, CI/CD, REST APIs, Jira/Confluence, UAT scripts, release notes.

Summary

Product Owner with 5+ years of experience in Salesforce, eCommerce, SSO, and web and mobile apps, with a proven track record of delivering measurable outcomes across EMEAC. I turn requirements into shippable increments by defining the product vision, owning the roadmap, creating user stories, planning releases and partnering with cross-functional squads (engineering, QA, DevOps, design...).

Skills

  • Google Analytics
  • Figma
  • Hotjar
  • Sql
  • Okr
  • Atlassian (Jira/confluence)
  • A/b Testing
  • Aem

Languages

Catalan
Native
Spanish
Native
English
Advanced
German
Intermediate
Japanese
Elementary

Education

Oct 2012 - Jun 2017

Universitat Politècnica de Catalunya

B. Sc. in Mechanical Engineering · Mechanical Engineering · Barcelona, Spain

Certifications & licenses

Digital Development Leaders Program (Innovation Talents)

Professional Scrum Product Owner I (PSPO I)

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