Marcos M.
Product Owner eCommerce | Salesforce | SSO
Experience
Dec 2023 - May 2025
1 year 6 monthsRemote
Product Owner Salesforce & Apps
Edwards Lifesciences
- Shipped and operated inventory mobile apps (iOS) across EMEAC (20+ markets): audit time improved by 15% in 2 quarters and discrepancy detection by ~8% in a year, resulting in ~$1M cost reduction in consigned items.
- Implemented Salesforce Returns (flows and Apex triggers): reduced hospital-to-warehouse move times by 22%.
- Core stack used: Salesforce (Service Cloud, Flows, Apex), REST APIs, CI/CD, AWS, JavaScript, Angular, Jira/Confluence, UAT scripts.
May 2022 - Dec 2023
1 year 8 monthsRemote
Product Owner SSO & Salesforce Integration
Dorna Sports
- Owned Salesforce Service Cloud and the SSO platform for over 3 million users globally.
- Managed e-commerce order & subscription and SSO data integration into Salesforce CRM for 40k+ annual transactions, reducing synch errors by more than 80%.
- Led a scaled password-reset action to enforce new security rules; compliant passwords increased 14–16 pp in one quarter.
- Core stack used: Identity (OAuth2, SAML), Salesforce (Service Cloud, Data Loader), REST APIs, WAF, Jira/Confluence.
May 2021 - May 2022
1 year 1 monthRemote
Product Owner eCommerce & Online Payments
Dorna Sports
- Delivered a new global headless e-commerce with a one-page checkout, launched across all markets.
- Integrated Worldpay and PayPal PSPs for multi-currency payments, reducing checkout drop-off by ~10%.
- Core stack used: PSP, PayPal, Worldpay, SQL, OKR, 3-D secure, CI/CD, REST APIs, Jira/Confluence, UAT scripts.
Dec 2019 - May 2021
1 year 6 monthsHybrid
Product Owner eCommerce & Other Projects
NTT Data
- Shipped over 4 digital products for the car manufacturer SEAT: web eCommerce, mobile modules, CMS tools.
- Delivered CUPRA Formentor pre-booking eCommerce platform, achieving 100 available model pre-orders in 2 weeks.
- Core stack used: PSP, 3-D secure, CI/CD, REST APIs, Jira/Confluence, UAT scripts, release notes.
Summary
Product Owner with 5+ years of experience in Salesforce, eCommerce, SSO, and web and mobile apps, with a proven track record of delivering measurable outcomes across EMEAC.
I turn requirements into shippable increments by defining the product vision, owning the roadmap, creating user stories, planning releases and partnering with cross-functional squads (engineering, QA, DevOps, design...).
Currently in Thailand; open to sponsorship for APAC roles.
Languages
Catalan
NativeSpanish
NativeEnglish
AdvancedGerman
IntermediateJapanese
ElementaryEducation
Oct 2012 - Jun 2017
Universitat Politècnica de Catalunya
Bachelor of Science in Mechanical Engineering · Mechanical Engineering · Spain
Certifications & licenses
Digital Development Leaders Program (Innovation Talents)
Professional Scrum Product Owner I (PSPO I)
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