Karnika Jain - Senior IT Delivery Specialist

Q: Where is Karnika based?

Karnika is based in Munich, Germany .

Q: What languages does Karnika speak?

Karnika speaks the following languages: English (Native), Hindi (Native), German (Elementary) .

Q: How many years of experience does Karnika have?

Karnika has at least 13 years of experience. During this time, Karnika has worked in at least 5 different roles and for 6 different companies . The average length of individual experience is 2 years and 9 months . Note that Karnika may not have shared all experience and actually has more experience.

Q: What is Karnika's latest experience?

Karnika's most recent position is Senior IT Delivery Specialist at Essity .

Q: What companies has Karnika worked for in recent years?

In recent years, Karnika has worked for Essity , Valtech , and Wurth India Pvt. Ltd. .

Q: Which industries is Karnika most experienced in?

Karnika is most experienced in industries like Information Technology (IT) , Retail , and Healthcare . Karnika also has some experience in Manufacturing , Professional Services , and Automotive .

Q: Which business areas is Karnika most experienced in?

Karnika is most experienced in business areas like Information Technology (IT) , Quality Assurance (QA) , and Project Management . Karnika also has some experience in Product Development , Supply Chain Management , and Strategy and Planning .

Q: Which industries has Karnika worked in recently?

Karnika has recently worked in industries like Healthcare , Manufacturing , and Information Technology (IT) .

Q: Which business areas has Karnika worked in recently?

Karnika has recently worked in business areas like Information Technology (IT) , Project Management , and Product Development .

Recommended expert

Munich, Germany

Experience

Jun 2024 - Present

1 year 9 months

Munich, Germany

Senior IT Delivery Specialist

Essity

Led €2M enterprise delivery across European and LATAM markets, with on-time, on-budget execution.
Established PMO governance covering risk, change control and executive reporting.
Owned vendor selection, contract negotiation and SLA governance for scalable long-term solutions.
Drove IT-Business alignment with roadmap plans focused on cost optimization and customer value.
Delivered MAUT, PIM Upgrade, Data Syndication and Healthcare application initiatives across Waterfall, Hybrid and Agile projects.

Nov 2022 - Jun 2024

1 year 8 months

Munich, Germany

IT Business Analyst SAP Hybris PCM/PIM

Essity

Owned global PIM solution enablement for B2B, D2C and brand channels across regions.
Acted as a bridge between business and delivery teams, aligning scope, priorities and releases.
led solution standardisation and roadmap planning with technical leads.
Managed dependencies, estimations and UAT readiness for global rollouts.
Improved platform effectiveness by 15% through optimisation initiatives.
Consulted on new opportunities within PIM that benefited business in getting optimized product data.

Jun 2021 - Nov 2022

1 year 6 months

Munich, Germany

Senior Consultant

Valtech

Led as Product Owner, driving prioritization, backlog grooming and sprint planning for distributed teams (20+ resources) across Europe and Asia.
Delivered multi-country e-commerce launches (5+ markets) within aggressive timelines (8 months).
Owned backlog prioritization, release planning and MVP delivery.
Built JIRA-based delivery dashboards for executive visibility.
Led discovery workshops to bridge offline processes with KPI-driven scalable digital solutions.
Trained clients on SAP Hybris and Sitecore, enhancing their operational capabilities.

Nov 2020 - May 2021

7 months

Pune, India

Senior Consultant

Wurth India Pvt. Ltd.

Facilitated platform evaluation and vendor negotiation that converted into €100K+ in business.
Consulted the business on strategy, resulting in a defined roadmap with a clear MVP focus.
Owned end-to-end delivery of B2B automotive e-commerce platform.
Setup Agile processes on organizational level and provided hands-on training on required tools.

Jul 2019 - Oct 2020

1 year 4 months

Pune, India

Business Analyst

Born Commerce Pvt. Ltd.

Advised clients on designing and deploying scalable e-commerce capabilities aligned with strategic goals.
Led omnichannel transformation across POS, supply chain and digital from pre-sales through delivery.
Oversaw distributed Agile teams as Product Owner and Scrum Master, ensuring disciplined execution.
Directed sprint governance, UAT and executive sign-offs to maintain delivery quality and pace.

Jun 2015 - Jul 2019

4 years 2 months

Pune, India

Business Analyst

QED42 Engineering Pvt. Ltd.

Acted as senior liaison between client leadership and technical teams, translating complex business needs into actionable CMS requirements.
Defined scope, produced specifications, and led UAT across multiple retail clients to ensure quality.
Led QA strategy and introduced automation (Behat - Visual regression) to accelerate testing and quality.

Aug 2013 - May 2015

1 year 10 months

Noida, India

Test Analyst

Voxiva

Executed test strategies for healthcare mobile and web applications.
Managed defect lifecycle in Agile environments.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (8.5 years), Retail (5.5 years), Healthcare (5 years), Manufacturing (3.5 years), Professional Services (1.5 years), and Automotive (0.5 years).

Information Technology

Retail

Healthcare

Manufacturing

Professional Services

Automotive

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (10.5 years), Quality Assurance (6 years), Project Management (5 years), Product Development (3 years), Supply Chain Management (1.5 years), and Strategy (0.5 years).

Information Technology

Quality Assurance

Project Management

Product Development

Supply Chain Management

Strategy

Summary

Senior Delivery & Program Manager with 12+ years of global IT delivery experience across Europe, LATAM, Middle East and Asia. Proven track record of leading enterprise programs, building PMP governance and managing multivendor ecosystems. Expertise in delivering complex digital and data platforms across healthcare, luxury retail, FMCG and automotive sectors, spanning B2B, B2C and D2C operating models.

Recognized for steering complex multi-market programs and shaping scalable digital ecosystems that integrate automation and omnichannel customer journeys. Skilled in aligning technology strategy with business priorities, championing change and delivering tangible ROI in fast-moving environments.

Skills

Program And Delivery Management: End-to-end Delivery; Pmo Setup; Budgeting & Forecasting; Cost Optimisation; Risk And Change Management; Raid; Vendor Management; Executive & Cxo Stakeholder Management
Agile And Execution: Agile, Hybrid And Waterfall Delivery Models; Scrum Release And Sprint Planning; Backlog Prioritization; Roadmaps; Uat And Go-live Planning
Digital Platforms And Technologies: E-commerce (Sap Hybris, Magento 2, Shopify); Cms And Experience (Sitecore, Drupal); Crm And Martech (Salesforce, Hubspot, Cdc Blueconic); Data And Pim (Salsify, Sap, Mdm, Dam, Data Syndication, N8n); Ai (Chatgpt-4, Copilot, Power Bi)
Delivery And Collaboration Tools: Jira; Confluence; Ms Project; Ms Office; Azure Devops; Trello; Slack; Miro; Lucidchart; Zeplin; Figma; Asana; Microsoft Teams; Planview
Requirement Analysis: Brd; Wireframes; Rfd; User Stories; Customer Journeys; Fsd; Personas

Languages

English

Native

Hindi

Native

German

Elementary

Education

Aug 2009 - May 2013

Uttar Pradesh Technical University

B.Tech · Computer Science & Engineering · Lucknow, India

Certifications & licenses

Project Management Professional (PMP)

PMI

HubSpot Marketing Hub Software

HubSpot Learning Academy

Professional Scrum Product Owner I

Scrum.org

Professional Scrum Master I

Scrum.org

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Karnika based?

Karnika is based in Munich, Germany.

What languages does Karnika speak?

Karnika speaks the following languages: English (Native), Hindi (Native), German (Elementary).

How many years of experience does Karnika have?

Karnika has at least 13 years of experience. During this time, Karnika has worked in at least 5 different roles and for 6 different companies. The average length of individual experience is 2 years and 9 months. Note that Karnika may not have shared all experience and actually has more experience.

What roles would Karnika be best suited for?

Based on recent experience, Karnika would be well-suited for roles such as: Senior IT Delivery Specialist, IT Business Analyst SAP Hybris PCM/PIM, Senior Consultant.

What is Karnika's latest experience?

Karnika's most recent position is Senior IT Delivery Specialist at Essity.

What companies has Karnika worked for in recent years?

In recent years, Karnika has worked for Essity, Valtech, and Wurth India Pvt. Ltd..

Which industries is Karnika most experienced in?

Karnika is most experienced in industries like Information Technology (IT), Retail, and Healthcare. Karnika also has some experience in Manufacturing, Professional Services, and Automotive.

Which business areas is Karnika most experienced in?

Karnika is most experienced in business areas like Information Technology (IT), Quality Assurance (QA), and Project Management. Karnika also has some experience in Product Development, Supply Chain Management, and Strategy and Planning.

Which industries has Karnika worked in recently?

Karnika has recently worked in industries like Healthcare, Manufacturing, and Information Technology (IT).

Which business areas has Karnika worked in recently?

Karnika has recently worked in business areas like Information Technology (IT), Project Management, and Product Development.

What is Karnika's education?

Karnika holds a Bachelor in Computer Science & Engineering from Uttar Pradesh Technical University.

Does Karnika have any certificates?

Karnika has 4 certificates. Among them, these include: Project Management Professional (PMP), HubSpot Marketing Hub Software, and Professional Scrum Product Owner I.

What is the availability of Karnika?

Karnika is immediately available part-time for suitable projects.

What is the rate of Karnika?

Karnika's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.