Bram Westrik - Freelance Transition & Programme Delivery Lead

Sigmaringen, Germany

Experience

Jan 2023 - Sep 2025

2 years 9 months

Belgium

Head of Programme Delivery

Serco Europe

Implemented Agile project management, including automated reporting and organisation-wide adoption (18 months).
Strengthened and harmonised PM capability—overseeing in-flight projects and coaching project managers to improve delivery and consistency.
Developed programme plans, roadmaps and governance aligned to strategic goals.
Established and improved contingency planning, risk management and project reporting.
Senior stakeholder management. Bridged IT and business to ensure continuity and drive delivery.
Ensured budget compliance and secured additional resources when required.

Jan 2022 - Dec 2022

1 year

United States

Project Portfolio Lead IT-Compliance

Fresenius Medical Care

Led critical compliance initiatives and projects to strengthen monitoring of transactional and master data.
Initiated and supported redesign of the compliance application and data landscape (processes, resources, architecture, master data, stakeholder alignment and governance).
Realigned and clarified corporate roles, tasks and responsibilities within the transition programme.
Advised senior executives on risk management, governance, project delivery and supplier management.

Jan 2021 - Dec 2022

2 years

Germany

Interim Manager Operations

gkv Informatik

Acting as Head of Operations (interim), led Service Operations teams with focus on provider management, process management, asset/CMDB, change/release, incident/problem and request management.
Steered operations initiatives and in-flight projects (Agile) at management level within an outsourcing programme.
Advised and supported senior and executive management on programme/project delivery, organisational change, service/process design and governance (roles, responsibilities, controls).

Jan 2017 - Dec 2020

4 years

Germany

Manager Projects & Operations / Interim IT Operations Manager

Lowell Group DACH

Set up the Lowell PMO, DACH. Harmonised project reporting and improved planning, delivery discipline, quality and business case value across workstreams.
Implemented business process management, including governance, minimum adoption levels, toolkits and process house setup.
Set up and aligned a new management structure for the Operations Delivery Team.
Coached managers and established reporting and control routines to strengthen accountability.
Led the reorganisation of a Lowell subsidiary; designed and implemented a new organisational structure and streamlined key work processes.
Drove change management to align business and IT service operations (change, incident, request) and improve delivery of business-critical applications.
Coached management to increase adoption and ownership of roles, responsibilities and processes.

Jan 2017 - Dec 2017

1 year

Switzerland

Transition Manager EMEA

F. Hoffmann-La Roche AG

Responsible for transitioning EMEA application management (15 countries) to a nearshore delivery centre as part of a global pharma programme.
Built alignment and partnerships with IT directors across Europe; designed and embedded governance and controls.
Led detailed transition planning and execution: handovers, phased ramp-down/ramp-up of resources, training and communications.
Drove adoption, tracked benefits realisation and monitored business cases.

Jan 2015 - Dec 2016

2 years

Israel

SAP Transition Manager Global Reporting

ICL-Group

Reporting/BI lead within a €500m+ global harmonisation programme (SAP greenfield) across Germany, Netherlands, US and Israel.
Built and aligned a cross-business stakeholder organisation in a high-resistance environment (multiple source systems and differing processes).
Delivered complex global Sales and Credit Management reporting across SAP and legacy systems, working with delivery teams in Israel and India.
Established an offshore support model for maintenance and development.

Jan 2014 - Dec 2015

2 years

Netherlands

Senior Project Manager Salesforce.com (Veeva)

Abbvie

Managed Salesforce.com (Veeva) implementation projects in the pharmaceutical sector.

Jan 2014 - Dec 2015

2 years

Netherlands

Strategy Manager Acquisition

LIOF

Drove investment attraction for the Province of Limburg by improving collaboration across key regional stakeholders (development agencies, city councils, universities and the regional Minister of Economics).
Defined the roadmap and acquisition strategy for Limburg.

Jan 2013 - Dec 2014

2 years

Netherlands

Project Portfolio Manager

Philips

Led development and rollout of business processes, capabilities and tools; managed project financials, business cases, staffing, planning and reporting.
Steered project managers and managed portfolio-level dependencies and impacts.

Jan 2010 - Dec 2013

4 years

Netherlands

Senior Project Manager (Reporting, BI & Commercial Excellence)

Canon

Delivered “Commercial Excellence” initiatives across European sales companies to improve customer profitability and service contract revenue; delivered €0.5m–€1.0m benefits within 12 months in multiple countries.
Delivered a harmonised EMEA sales dashboard solution with daily customer/item-level reporting; led data migration/integration and offshore delivery across €1bn+ data, including support model setup.
Led BI business planning: defined processes and requirements, designed KPI framework, harmonised planning, integrated key source systems and transitioned the solution into operations.
Managed additional initiatives including industrial printer I2M, PMO setup for outsourced print management and SAP Order-to-Cash for a remanufacturing operation.

Jan 2008 - Dec 2009

2 years

United Kingdom

SAP Delivery Manager

Wolters Kluwer

Implemented ITIL service management (change, release, incident, problem) across Europe; set up the support and offshore delivery model.
Led multi-country support and development teams (~30 FTE) and coordinated suppliers/third parties.
Delivered >96% SLA in year one (400+ incidents); established CAB governance and managed contracts and budget (>€3m).

Jan 2003 - Dec 2006

4 years

Development Manager

NGO

Developed a sustainable framework focused on fraud prevention, cashflow control and knowledge transfer.
Built and managed donor–counterpart relationships; acted as liaison and supported long-range planning.
Coordinated remote field operations (logistics, flights, communications) and prepared annual budgets and donor reporting.

Jan 2000 - Dec 2003

4 years

Netherlands

Consultant

Cap Gemini

Certified SAP FICO consultant working for clients in the banking area.
UNIX system administrator working for clients in the banking area.

Summary

17 years leading transition, project and programme delivery in international, cross-cultural environments (IT-Business).
Experienced with large-scale multinational transformations and transitions. (Serco, Lowell, Canon, Roche, Philips, ICL, Fresenius).
Senior stakeholder management incl. M&A/post-merger integration. Bridging C-level priorities and delivery teams (“CEO to programmer”).
Turnaround specialist for blocked or conflict situations—restores direction, governance, process and productivity.
Steady, direct leadership style: builds trust fast, mediates, motivates, drives execution.