Bram Westrik
Freelance Transition & Programme Delivery Lead
Experience
Head of Programme Delivery
Serco Europe
- Implemented Agile project management, including automated reporting and organisation-wide adoption (18 months).
- Strengthened and harmonised PM capability—overseeing in-flight projects and coaching project managers to improve delivery and consistency.
- Developed programme plans, roadmaps and governance aligned to strategic goals.
- Established and improved contingency planning, risk management and project reporting.
- Senior stakeholder management. Bridged IT and business to ensure continuity and drive delivery.
- Ensured budget compliance and secured additional resources when required.
Project Portfolio Lead IT-Compliance
Fresenius Medical Care
- Led critical compliance initiatives and projects to strengthen monitoring of transactional and master data.
- Initiated and supported redesign of the compliance application and data landscape (processes, resources, architecture, master data, stakeholder alignment and governance).
- Realigned and clarified corporate roles, tasks and responsibilities within the transition programme.
- Advised senior executives on risk management, governance, project delivery and supplier management.
Interim Manager Operations
gkv Informatik
- Acting as Head of Operations (interim), led Service Operations teams with focus on provider management, process management, asset/CMDB, change/release, incident/problem and request management.
- Steered operations initiatives and in-flight projects (Agile) at management level within an outsourcing programme.
- Advised and supported senior and executive management on programme/project delivery, organisational change, service/process design and governance (roles, responsibilities, controls).
Manager Projects & Operations / Interim IT Operations Manager
Lowell Group DACH
- Set up the Lowell PMO, DACH. Harmonised project reporting and improved planning, delivery discipline, quality and business case value across workstreams.
- Implemented business process management, including governance, minimum adoption levels, toolkits and process house setup.
- Set up and aligned a new management structure for the Operations Delivery Team.
- Coached managers and established reporting and control routines to strengthen accountability.
- Led the reorganisation of a Lowell subsidiary; designed and implemented a new organisational structure and streamlined key work processes.
- Drove change management to align business and IT service operations (change, incident, request) and improve delivery of business-critical applications.
- Coached management to increase adoption and ownership of roles, responsibilities and processes.
Transition Manager EMEA
F. Hoffmann-La Roche AG
- Responsible for transitioning EMEA application management (15 countries) to a nearshore delivery centre as part of a global pharma programme.
- Built alignment and partnerships with IT directors across Europe; designed and embedded governance and controls.
- Led detailed transition planning and execution: handovers, phased ramp-down/ramp-up of resources, training and communications.
- Drove adoption, tracked benefits realisation and monitored business cases.
SAP Transition Manager Global Reporting
ICL-Group
- Reporting/BI lead within a €500m+ global harmonisation programme (SAP greenfield) across Germany, Netherlands, US and Israel.
- Built and aligned a cross-business stakeholder organisation in a high-resistance environment (multiple source systems and differing processes).
- Delivered complex global Sales and Credit Management reporting across SAP and legacy systems, working with delivery teams in Israel and India.
- Established an offshore support model for maintenance and development.
Senior Project Manager Salesforce.com (Veeva)
Abbvie
- Managed Salesforce.com (Veeva) implementation projects in the pharmaceutical sector.
Strategy Manager Acquisition
LIOF
- Drove investment attraction for the Province of Limburg by improving collaboration across key regional stakeholders (development agencies, city councils, universities and the regional Minister of Economics).
- Defined the roadmap and acquisition strategy for Limburg.
Project Portfolio Manager
Philips
- Led development and rollout of business processes, capabilities and tools; managed project financials, business cases, staffing, planning and reporting.
- Steered project managers and managed portfolio-level dependencies and impacts.
Senior Project Manager (Reporting, BI & Commercial Excellence)
Canon
- Delivered “Commercial Excellence” initiatives across European sales companies to improve customer profitability and service contract revenue; delivered €0.5m–€1.0m benefits within 12 months in multiple countries.
- Delivered a harmonised EMEA sales dashboard solution with daily customer/item-level reporting; led data migration/integration and offshore delivery across €1bn+ data, including support model setup.
- Led BI business planning: defined processes and requirements, designed KPI framework, harmonised planning, integrated key source systems and transitioned the solution into operations.
- Managed additional initiatives including industrial printer I2M, PMO setup for outsourced print management and SAP Order-to-Cash for a remanufacturing operation.
SAP Delivery Manager
Wolters Kluwer
- Implemented ITIL service management (change, release, incident, problem) across Europe; set up the support and offshore delivery model.
- Led multi-country support and development teams (~30 FTE) and coordinated suppliers/third parties.
- Delivered >96% SLA in year one (400+ incidents); established CAB governance and managed contracts and budget (>€3m).
Development Manager
NGO
- Developed a sustainable framework focused on fraud prevention, cashflow control and knowledge transfer.
- Built and managed donor–counterpart relationships; acted as liaison and supported long-range planning.
- Coordinated remote field operations (logistics, flights, communications) and prepared annual budgets and donor reporting.
Consultant
Cap Gemini
- Certified SAP FICO consultant working for clients in the banking area.
- UNIX system administrator working for clients in the banking area.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (8 years), Government and Administration (6 years), Professional Services (4.5 years), Manufacturing (4 years), Healthcare (3 years), and Pharmaceutical (3 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (21.5 years), Project Management (14.5 years), Finance (7 years), Operations (6 years), Business Intelligence (6 years), and Strategy (6 years).
Summary
- 17 years leading transition, project and programme delivery in international, cross-cultural environments (IT-Business).
- Experienced with large-scale multinational transformations and transitions. (Serco, Lowell, Canon, Roche, Philips, ICL, Fresenius).
- Senior stakeholder management incl. M&A/post-merger integration. Bridging C-level priorities and delivery teams (“CEO to programmer”).
- Turnaround specialist for blocked or conflict situations—restores direction, governance, process and productivity.
- Steady, direct leadership style: builds trust fast, mediates, motivates, drives execution.
Languages
Education
Windesheim
Bachelor · Economics · Zwolle, Netherlands
Bachelor, Economics · Economics
Profile
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