Detlef H. - PRINCE2® Coach

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Seefeld, Germany

Experience

Oct 2022 - Nov 2022

2 months

Berlin, Germany

PRINCE2® Coach

Sparda Bank

Transferred PRINCE2® methodology
Designed a company-wide project management standard based on PRINCE2®; further developed the process model

Nov 2021 - Jul 2025

3 years 9 months

Munich, Germany

PRINCE2® Coach

BITMARCK Beratung GmbH

Transferred PRINCE2®/PRINCE2 Agile® methodology
Consolidated and designed a company-wide project management standard: 'Back to PRINCE2®!'
Transferred a process model: uniform, universal, comprehensive, robust, stringent, easy to apply, scalable, and adaptable

Feb 2018 - Present

7 years 9 months

Hybrid

Project Management Trainer

Sonoxo, Leecon TS, GFN

PRINCE2® and PRINCE2 Agile seminars, Foundation and Practitioner
Brand-neutral hybrid project management

Apr 2017 - Sep 2021

4 years 6 months

Munich, Germany

IT Project Manager

BG-Phoenics GmbH

Led the project to integrate all specialist and standard applications of the RCI professional association into ITSM (45 applications, over 2,000 users, 25 project staff): inventory, strategic assessment, consolidation of over 50% of the applications, extensive data migration, and handover to ITIL-based operations
Led the project to modernize the Citrix virtualization platform (over 500 servers, over 10,000 users, 30 project staff): operating system upgrade from Windows Server 2008 to 2016, adjustment of AD group policies, planned handover to regulated application operations
Led the project to standardize and modernize the developer toolchain on Red Hat OpenJDK/JRE for fat clients (50 developers, over 10,000 users, 18 project staff): inventory and assessment of heterogeneous technology stacks, system switch without disrupting software development processes
Led the project to modernize the Captiva Capture (Open Text) standard application across multiple major versions (over 8,500 users, 25 project staff): migration across major releases (7.x to 16.6), adaptation of hardware, databases, operating systems, and data models, planned handover to operations

Feb 2016 - Jun 2016

5 months

Erlangen, Germany

Senior Project Manager

Siemens Healthcare GmbH

Prepared a standalone IT environment for the spin-off of Siemens Healthcare GmbH
Set up the project and the Project Management Office (PMO)
Created schedule and effort plans with sub-workstreams
Configured and administered MS SharePoint for project storage
Revised risk management and advised the program manager on PM methodology
Coordinated the project: organized and facilitated meetings and alignment sessions
Prepared minutes, risk assessments, decision papers, and management presentations
Tracked action items (effort, costs, budget, orders, and planned vs. actual consolidation)

Jun 2009 - Nov 2015

6 years 6 months

Munich, Germany

Founder and First Chairman

DING e.V.

Founded and led DING e.V. association as a synergy forum for high-end data interoperability
Connected IT leaders and experts from top companies, consulting firms and software vendors
Organized and followed up on biannual conferences and local events
Managed the association and digitized all processes using Salesforce.com
Dissolved the association

Jan 1994 - Jan 2015

21 years 1 month

Munich, Germany

Senior Project Manager

GlaxoSmithKline Services GmbH & Co KG

Set up PMO structures and steering committees for change and progress control
Created project plans and defined metrics
Managed project lead communication (content and media)
Handled internal and external project staffing with role and responsibility assignments
Performed system and requirements analysis; developed high-level and detailed designs
Evaluated and selected technologies; managed vendors; oversaw testing; transitioned to operations
Planned user training campaigns, selected trainers and conducted trainer training
Successful post-merger integrations:
CRM integration for Wellcome plc: decommissioned DOS-based Glaxo CRM and built an integrated Windows-based CRM system
Carve-in of Cascan GmbH & Co KG: decommissioned and integrated Cascan IT into GlaxoSmithKline's corporate IT
CRM and BI integration of GlaxoWellcome and SmithKlineBeecham: integrated field sales and introduced a BI system on SAP BW and Informatica PowerCenter
Carve-in of Kuhs GmbH: decommissioned and integrated the distributed Kuhs IT
Carve-in of Basilea Pharmaceuticals GmbH, Cellzome GmbH and Stiefel Laboratories, Inc.: decommissioned and integrated local IT functions
Carve-out of the Bad Oldesloe plant: spun off all IT functions and transitioned them to Aspen Pharma GmbH
Successful consolidation and standardization projects:
Converted local payroll systems to SEPA for standardized payments across Europe
Outsourced all SAP BW instances to an SLA-based operations, reducing costs by up to 60%
Ensured GxP compliance in the "Controlled Document Management System" and "External Key Experts" projects
Secured the "Computer System Validation" quality level in all pharmacovigilance databases
Successful modernization projects:
Switched internet banking technology to secure payment transactions
Switched reporting technology for sales performance metrics: migrated the "European Performance Indicators" application to SAP BW and Informatica PowerCenter
Modernized all Eastern European financial reporting systems for better integration with SAP BFC
Launched the "Hospital Quality Reports" application for expanded sales usage
Integrated collaboration tools into cross-site coordination processes to reduce costs
Developed a proof of concept for Salesforce.com as a key account and contract management system

Apr 1991 - Dec 1993

2 years 9 months

Munich, Germany

CRM System Analyst and Project Manager

GlaxoSmithKline Services GmbH & Co KG

Converted analog customer files to the Glaxo Group's first digital CRM system
Developed business concepts, evaluated vendors, handled RFPs, awarded contracts and managed client/server integration
Designed a remote access plan for mobile devices of over 750 pharmaceutical reps
Organized trainings and trained trainers