Jurek Malinowski - Lecturer

Recommended expert

Berlin, Germany

Experience

Oct 2022 - Present

3 years 4 months

Berlin, Germany

Lecturer

Hochschule für Wirtschaft und Recht Berlin (HWR)

Lecturer for the 'Digitalization in Business' course in the dual study program for insurance companies

Aug 2022 - Present

3 years 6 months

Germany

Project Manager and Business Analyst

Kreditbank

Building the overall process landscape and designing a holistic process management system
Developing a company-wide process management guideline and modeling convention, taking into account the internal control system (ICS) and the IT security and data protection perspectives
Designing and setting up the complete process map for the entire bank, including all control, core, and support processes
Analyzing and modeling processes according to BPMN 2.0 using the Signavio tool (part of the officially documented standards)
Conducting and participating in various meetings and workshops (e.g., status meetings and process workshops)
Capturing processes from the credit card division, loan application processing, and other areas
Technology: Signavio, Confluence, JIRA
Methods: Process management, process analysis, and process modeling (BPMN 2.0)

Dec 2021 - Jul 2022

8 months

Germany

Strategic Project Manager

E-Commerce

Strategic project management in establishing a global automation department within the company
Conducting and defining the project's strategic goals using the OKR method
Designing and running communication workshops to develop a communication strategy
Conducting process discovery workshops to identify and assess automation candidates, including economic feasibility analysis (business case)
Developing a dynamic process backlog with prioritization logic for operational process management
Conducting and participating in various meetings (status meetings, operational meetings, planning, retro, daily)
Technology: Robotic Process Automation (RPA), Business Intelligence, MS PowerPlatform
Methods: Strategy, agile project management (SCRUM), stakeholder analysis, change impact analysis

Dec 2021 - May 2022

6 months

Germany

Project Lead and Business Analyst

Various companies (real estate, university, e-commerce)

Analyzing and supporting the implementation of identified cases for process automation
Analyzing and evaluating processes for their automation potential
Redesigning processes with business units (especially finance, HR, etc.), modeling according to BPMN 2.0
Creating the To-Be process concept in the process document (PDD) for handover to development
Coordinating projects with stakeholders and developers (status reports, risk tracking, etc.)
Technology: Robotic Process Automation (RPA) - UiPath, iPaaS, MS PowerPlatform
Methods: Business analysis, project management, process modeling according to BPMN 2.0

Oct 2021 - Dec 2021

3 months

Business Analyst

E-commerce company

Series of workshops to identify automation potentials and create a process backlog
Designing and conducting workshops with the finance department
Identifying automation potentials
Analyzing and evaluating automation candidates
Calculating business cases, creating a process backlog, and developing a prioritized implementation roadmap
Technology: Robotic Process Automation (RPA), Business Intelligence
Methods: Business analysis, workshops

Mar 2021 - Nov 2021

9 months

Germany

Project Manager and Business Analyst

Infrastructure Group

Developed a modeling tool to calculate required staffing needs across Germany
Coordinated subprojects and managed additional stakeholders
Conducted business analysis of stakeholder requirements and developed the functional concept of the model
Set up and developed the Excel model (database structure, calculation logic, and an interactive dashboard)
Prepared project documentation and presentations of results for senior management and the steering committee
Technology: Business Intelligence, Data Analytics, Excel, PowerPoint
Methods: Project Management, Business Analysis, Workshops

Jan 2021 - Present

5 years 1 month

Germany

Consultant, Self-Employed

Jurek Digitale Prozesse®

Advised clients on digital transformation with a special focus on process optimization, digitization, and automation
Main consulting focus on digital transformation, specifically process digitization in banks and insurance companies
Specialized in managing, optimizing, and automating processes

Oct 2020 - Dec 2020

3 months

Project Manager and Business Analyst

International Large Bank

Performed strategic analysis of processes and reports across the risk management area, focusing on credit risk to identify optimization and automation opportunities, particularly for efficiency improvements
Conducted workshops and interviews with stakeholders
Analyzed and evaluated collected data regarding efficiency potentials and cost-benefit ratios, and built a backlog of implementation candidates
Developed a business case and created a roadmap for implementing the identified opportunities
Prepared project documentation and presentations of results for senior management
Technology: Business Intelligence, Data Analytics, JIRA, Confluence
Methods: Agile Project Management (SCRUM), Process Optimization, Business Analysis, Workshops

Jul 2020 - Sep 2020

3 months

Functional Lead (Subproject Lead and Business Analyst)

Insurance Company (Life Insurance)

Conducted a strategic process potential analysis focused on digitization and automation opportunities, and identified cost-saving potentials in the life insurance sector
Interviewed relevant departments to capture as-is processes, e.g., application, policy administration, and claims processes for retirement products
Analyzed and assessed digitization and efficiency improvement potentials, considering the cost-benefit ratio
Developed a business case and created a roadmap to implement the identified opportunities
Prepared project documentation and presentations of results for the board of directors
Technology: Robotic Process Automation (RPA), Artificial Intelligence (AI), Chatbots, Natural Language Processing & Text Analytics, Digital application workflow, Speech biometrics, Optical Character Recognition (OCR), Online portal
Methods: Project Management, Process Optimization, Business Analysis, Workshops

Jun 2020 - Jun 2020

1 month

Germany

Business Analyst

German Development Bank

Developed a workshop series to demonstrate specific digitization approaches for the bank, especially to optimize credit processes
Conducted business analysis on the application of digital technologies to improve efficiency
Developed an initial workshop for the board of directors and a roadmap to run a series of sequential workshops
Technology: Cloud, New Work and Remote Working, Intelligent Automation (RPA & AI), Chatbots
Methods: Business Analysis, Workshops

Mar 2020 - Mar 2020

1 month

Project Lead

Robo Advisor

Analyze and assess the RPA setup, including robot control and code review, to identify error sources and find solutions for sustainable stabilization of process flows
Conduct interviews with stakeholders
Analyze bottlenecks in process flows (bottleneck assessment)
Evaluate and derive actions to stabilize the RPA setup
Develop an approach and roadmap to implement the identified actions, prepare the results, and present them to the board
Technology: Robotic Process Automation (RPA) – UiPath
Methods: Project Management, Business Analysis, Process Optimization

Jan 2020 - Apr 2020

4 months

Project Manager and Business Analyst

Insurance Group

Develop a strategy including a potential analysis for applying and implementing Natural Language Processing and Text Analytics in processes to increase efficiency and customer satisfaction
Conduct design and ideation workshops with departments (e.g., Life, Health, Sales, etc.) to identify process use cases for NLP and Text Analytics
Track project status and report progress to management
Analyze and evaluate identified use cases in terms of feasibility and cost-benefit ratio
Create a roadmap to implement the top use cases and build the necessary skills and technologies within the group
Technology: Natural Language Processing (NLP), Text Analytics, Optical Character Recognition (OCR), Artificial Intelligence (AI), Robotic Process Automation (RPA), Confluence
Methods: Agile project management (SCRUM), Process Optimization, Business Analysis, Workshops

Sep 2019 - Dec 2019

4 months

Process Analyst

Insurance Group

Document company-wide processes including risks and controls according to the internal control system (ICS)
Conduct process workshops with process owners from business units to capture processes, controls, and risks according to the ICS, especially life insurance and underwriting processes
Model processes in BPMN 2.0 using the ADONIS tool
Track and report status to the PMO of the overall project
Technology: ADONIS
Methods: Workshops, Process Analysis, Process Modeling in BPMN 2.0

Jul 2019 - Oct 2019

4 months

Trainer and Coach

Various Clients (Automotive, IT Services)

Conduct training and coaching on using RPA software (UiPath)
Deliver advanced 3-day training sessions for groups on using RPA and the UiPath tool in the company, including showing how to program bots, use coding standards and best practices, and integrate the UiPath Orchestrator for better robot control
Provide individual and group coaching for bot development
Technology: Robotic Process Automation (RPA) – UiPath
Methods: Training, Coaching

Dec 2018 - Jul 2019

8 months

Subproject Lead

Online Broker

Design, implement, and develop automated processes with OCR and AI components as part of an insourcing project (Robotic Process Automation)
Conduct process analyses with business units to identify and implement processes with RPA and model processes in BPMN 2.0
Develop and program bots with integrated OCR and AI components
Coach and guide the client for independent programming
Manage testing and go-live, and document robot code (PDD and SDD)
Track project status and budget, estimate efforts (PTs), lead other developers on the team, and report status and risks to the overall project management
Technology: Robotic Process Automation (RPA) – UiPath, Optical Character Recognition (OCR) – Abbyy, Artificial Intelligence (AI) – Machine Learning and Computer Vision, MS Access
Methods: Coaching, Business Analysis, Project Management, Test Management, Process Modeling in BPMN 2.0

Sep 2018 - Oct 2018

2 months

Germany

Business Analyst

Direktbank

Created an international market study and analysis on the use of chatbots, voicebots, and voice biometrics
Researched the international use of voice biometrics and chatbots by financial institutions
Developed user personas to identify potential target groups for the technologies
Analyzed and prepared data and created the results presentation for the executive board
Technology: voice biometrics, chatbots, voicebots, digital assistants
Methods: business analysis

May 2018 - Aug 2018

4 months

Germany

Business Analyst

Immobilien- und Pfandbriefbank

Implemented GDPR requirements at a credit bank
Documented the procedural records
Created a data flow diagram
Analyzed and adapted processes
Conducted workshops with the business and IT departments
Technology: BIC Process Design, MS Visio
Methods: process analysis, business analysis, workshops

Apr 2018 - Dec 2020

2 years 9 months

Germany

Senior Consultant

Deloitte Consulting

Advised banks and insurance companies on the digital transformation of business and operating models from strategy development through implementation

Aug 2017 - Mar 2018

8 months

Germany

Project Team Member

Deutsche Kreditbank AG

Participated in the project to introduce a company-wide process management tool to transfer the documented rules (SfO)
Implemented a company-wide process management tool (Signavio)
Phased out the OHB and modeled processes according to BPMN 2.0, taking into account the internal control system
Quality assurance of process diagrams
Built a knowledge base (company wiki) and a product catalog
Configured the new SfO portal in Signavio (documented rules)
Role: project team member
Technology: Signavio, Confluence
Methods: process modeling according to BPMN 2.0

Feb 2017 - Jun 2017

5 months

Germany

Internship (Project)

Deloitte Consulting

Supported the project in finance consulting for migrating international and German accounting standards
Collaborated on migrating German and international accounting standards (HGB and IFRS) in SAP BA/AFI
Designed the test case matrix and executed test cases for the SAP AFI functional test
Documented test cases in HP ALM
Developed a VBA-based reconciliation tool for mass data matching between SAP AFI and SAP NewGL
Prepared and conducted client workshops to present the results
Role: project team member
Technology: HP ALM, Excel VBA, SAP Bank Analyzer, SAP AFI
Methods: test management, workshops

Nov 2013 - Mar 2014

5 months

Germany

Project Associate

International Banking Group

Migration of customer data for a private bank within an integration project (PMI)
Reviewing investment advisory and asset management mandate contracts
Coordinating interfaces, especially maintaining databases and communicating with stakeholders
Technology: MS Access
Methods: Project management

Jun 2012 - Sep 2016

4 years 4 months

Germany

Various departments and projects

Deutsche Bank AG

Worked in various departments such as complaints management, branch operations, and as a project associate in different projects

Jun 2012 - Dec 2012

7 months

Germany

Project Associate

International Banking Group

Project management, organization, and coordination to implement regulatory requirements in the securities sector (WpHG, AnsFuG)
Cross-departmental project organization and coordination
Planning and organizing a training concept for the entire division (over 800 people) at various locations across Germany
Preparing and creating steering committee materials as well as other project documents, such as project plans, process, and project documentation
Technology: MS Excel, MS PowerPoint
Methods: Project management (PMO)

Aug 2010 - Jun 2012

1 year 11 months

Berlin, Germany

Bank clerk apprenticeship

Berliner Bank, branch of Deutsche Bank PGK AG

Comprehensive training in payment transactions, loans, investments, and pension planning

Summary

My consulting focus lies in digital transformation with a focus on process digitization at banks and insurance companies. In particular, I specialize in managing, optimizing, and automating processes.

Skills

Analysis: Capturing And Analyzing Your Current Processes, Taking Into Account Your Process Landscape To Identify Digitalization Potentials.
Design: Conceptual Design Of Your Processes, Considering Your Strategic Goals And Stakeholder Requirements.
Project Management: Managing Projects To Integrate The Processes Into Your Organizational Structure And For The Technical Implementation Of The Processes.
Traditional And Agile Project Management
Workshops (Kick-off, Strategy, Change Management, Processes)
Business Analysis
Process Analysis And Modeling (Bpmn)
Process Optimization
Intelligent Automation (Rpa, Ocr, Chatbots, Ai, Etc.)
Process Management (E.g., Adonis, Signavio)
Business Intelligence And Data Analytics
Ms Office (Powerpoint, Excel, Access)