Christoph L. - Digital Innovation & Transformation Consultant

Go to Website

Paderborn, Germany

Experience

Jul 2024 - Jun 2025

1 year

Consultant

CNI Digital

Analysis, design & roadmap development
Facilitation, innovation consulting, program design
Sector: financial services
Keywords: digital operations, future vision, strategy design & activation, automation strategy, IT alignment
Impact: aligning digital transformation to a coordinated, agreed, and sustainable agenda for 2030

Sep 2023 - Sep 2023

1 month

Consultant

CNI Digital

Interactive development of action options to build a consultant mindset and skillset
Workshop design and facilitation
Sector: management consulting
Keywords: consultant mindset, digital skills, strategy development
Impact: clarity & commitment, kickstart and alignment for sustainable development of consultants

Jul 2023 - Oct 2023

4 months

Consultant

CNI Digital

Analysis and evaluation of a comprehensive process optimization and restructuring initiative
Responsible for processes, structures & transformation focus areas
Sector: telecommunications
Keywords: process optimization, assessment, risk management
Impact: transparency & decision confidence: review and evaluation for sustainable decision on the restructuring concept

Aug 2019 - Mar 2020

8 months

Consultant

CNI Digital

Planning, designing, and supporting a data-driven application for managing field sales
Digitalization consulting, workshop facilitation & coaching
Sector: financial services
Keywords: consulting, digitalization, data strategy, coaching
Impact: user-validated concept idea and confirmation/implementation of a data lab to minimize risk

May 2019 - Dec 2019

8 months

Consultant

CNI Digital

Planning, implementing, and supporting innovation initiatives and developing an innovation lab based on practical experience
Innovation & digitalization consulting, moderation & coaching
Sector: occupational insurance association
Keywords: innovation management, consulting, digitalization, coaching
Impact: validated innovation process and secured investment decision

Nov 2018 - Mar 2020

1 year 5 months

Lead Consultant

CNI Digital

Design, planning and support for implementing operational processes based on workflow technologies
Development and introduction of the collaboration model between business unit/requirements management/IT
Facilitation & coaching
Industry: financial services
Keywords: process management, BPM, workflow automation, agile process development
Impact: setting visionary guidelines and ensuring stakeholder commitment to an agile way of working for faster and more efficient service processes

Sep 2018 - Mar 2019

7 months

Consultant

CNI Digital

Vision and strategy development for a new innovation unit
Definition of focus areas, deriving actions and step-by-step implementation of the innovation lab
Facilitation & coaching
Industry: statutory accident insurance
Keywords: innovation management, consulting, digitalization, coaching
Impact: building engagement and driving the innovation team with vision, information sharing, and interactive process design

Dec 2017 - Sep 2018

10 months

Consultant

CNI Digital

Strategy development, alignment and action planning for a new agile IT operating model
Process, innovation and digital consulting, facilitation & coaching
Industry: statutory accident insurance
Keywords: process management, consulting, IT management, strategy, digitalization, data management
Impact: clarity and accountability for the IT organization's future readiness and prioritization

Jul 2017 - Jul 2019

2 years 1 month

Consultant

CNI Digital

Review and assessment of the process automation strategy
Deriving options and action planning, along with support for a PoC
Process and digital consulting, facilitation & coaching, auditor
Industry: healthcare
Keywords: process management, consulting, process automation, digitalization, document management, IT architectures
Impact: risk reduction & prioritization through a validated automation strategy for document services

Mar 2017 - Dec 2018

1 year 10 months

Program Lead

CNI Digital

Analysis, optimization, architecture, design and automation of operational processes
Process management consulting, coaching, facilitation, innovation consulting, program leadership
Industry: financial services
Keywords: digital operations, process design and digitalization, process automation
Impact: guiding, owning and aligning the digital transformation to an agreed sustainable agenda

Aug 2016 - May 2017

10 months

Consultant

CNI Digital

Vision & Scoping, innovation workshops, and agile process planning for selected network operation processes
Facilitation, coaching, and innovation consulting
Industry: energy & utilities
Keywords: process management, agile process design, innovation methods, Design Thinking
Impact: Commitment to a validated and co-created guide for agile process design, activation, and embedding

Dec 2015 - Mar 2016

4 months

Consultant

CNI Digital

Organization, processes, time, and cost assessment
Opportunity identification and implementation planning
Process management consulting, coaching
Industry: energy & utilities
Keywords: process management, consulting, process optimization
Impact: 10% cost savings potential across departments and commitment to a process efficiency program

Aug 2015 - Feb 2016

7 months

Consultant

CNI Digital

Planning, analysis, design, and implementation control of a network service area for process automation with BPMS
Process management consulting, process planning, process vision, process analysis, process redesign, and agile development organization
Industry: energy & utilities
Keywords: process management, redesign, process automation
Impact: Secured investment in a large-scale automation program through sustainable digital design of network connection processes

Sep 2013 - Dec 2014

1 year 4 months

Consultant

CNI Digital

Process analysis and design of asset lifecycle processes and mobile capture and processing of switch states in the low-voltage network
Process consulting, process surveying, process modeling, process analysis, process design, process implementation planning
Industry: energy & utilities
Keywords: consulting, project management, program planning, effort estimation
Impact: Involved all stakeholders and ensured the decision for a mobility strategy for field service

Sep 2013 - Feb 2014

6 months

Consultant

CNI Digital

Current state assessment, BPM strategy development, and roadmap planning based on best practices
Implementation planning
Process management consulting, program planning, project planning, impulse workshops
Industry: energy & utilities
Keywords: process management, consulting, project management, program planning, effort estimation
Impact: Provided transparency and decision support when selecting options for scaling grid operations

Jun 2013 - Dec 2025

12 years 7 months

Consultant

CNI Digital

Design, conception and planning of a cross-company Community of Practice "intelligent utility"
Business model generation and implementation planning
Program and project planning, consulting
Industry: energy & utilities
Keywords: process management, consulting, project/program management
Impact: established a network for creative idea exchange and collaboration

Feb 2013 - Aug 2013

7 months

Program Planner

CNI Digital

Program structuring, project structuring and description
Time, performance and budget-related program and project planning
Program planner, project manager, consultant
Industry: energy & utilities
Keywords: consulting, project management, program planning, effort estimation, asset management
Impact: transparency, accountability and commitment to implementing the data strategy in network and asset operations

Aug 2011 - Apr 2012

9 months

Consultant

CNI Digital

Process analysis, architecture and target process design, step concept and definition for a network data management solution
Consultant, business analyst, requirements manager, IT/business coordinator, project manager
Industry: energy & utilities
Keywords: consulting, process management, network service, asset service, requirements management
Impact: laid the foundation for intelligent data provisioning and usage, validated future scenarios and involved all leaders

Mar 2011 - Jul 2011

5 months

Consultant

CNI Digital

Process analysis and development of a step concept for line inquiry processes
Definition and documentation of requirements for the first phase
Consultant, business analyst, requirements manager, IT/business coordinator
Industry: energy & utilities
Keywords: process management, line inquiries, requirements management
Impact: basis for modern digital inquiry capabilities and activation platform

Summary

I help future shapers & digital leaders drive digital innovation forward with confidence: solve what matters, accelerate innovations, and create lasting positive change.

My focus − Digital strategies & operating models: create future visions, define capabilities, activate roadmaps. − Process innovation & automation: rethink services and processes, design user-centered solutions, orchestrate and automate intelligently (intelligent automation). − Data innovation & AI collaboration: develop data strategies, enable human-centered AI applications. − Innovation systems & culture: cultivate creativity, foster co-creation, empower teams.

What sets me apart − Architect of digital futures: I develop structures, processes, and capabilities that make organizations scalable and adaptable. − Understanding complexity, creating clarity: I see patterns where others see complexity and turn them into clear, connected concepts. − Shaping change, driving impact: with structural depth and creative ease, I activate change that sticks. − Opening spaces for potential and growth: I create spaces where clarity emerges, potential becomes visible, and teams exceed expectations.

My experience I’m a bridge builder between business and IT. I help combine and design new technological automation possibilities with business challenges through collaborative process and technology design. Roles: Leadership & strategy, management consultant digitalization, innovation consulting & facilitation Sectors: Energy & utilities, logistics, manufacturing, financial services, and public sector.