Jörg (M.) Sommer

CMO and Deputy Managing Director INTERIM

Jüchen, Germany

Experience

May 2020 - Jun 2022
2 years 2 months
Rüdersdorf, Germany

CMO and Deputy Managing Director INTERIM

Museums- und Kultur GmbH

  • Properties: Museumspark Rüdersdorf, Kulturhaus and historic Bergschreiberamt with marina
  • Leading sales and marketing
  • Safety management of the properties
  • Controlling
  • Business stabilization during Corona
  • Renowned event results
  • National placement
Aug 2002 - Present
23 years
Jüchen, Germany

Business Consultant | Interim Manager | Project Manager | Brand Ambassador and Expert | Lecturer

Jörg M. Sommer as self-employed

  • Development of brands: OFFROADWERK, Offroad at the Nürburgring, TALK ABOUT DOGS.
Apr 1998 - Jul 2002
4 years 4 months
Frechen, Germany

Head of Customer Service Department

FMK Bürotechnik GmbH

  • Leading and developing the service organization
  • Technical and commercial handling of customer inquiries
  • Operational day-to-day tasks (helpdesk, quotes, billing, scheduling, call center, etc.)
  • Continuous improvement of customer focus through process optimizations
  • Responsibility: budget up to €1 M | leading 41 employees, including 3 managers
  • Fastest response times in customer service
  • Quality management implementation
  • Optimization of workflows between sales and technical teams
Jan 1993 - Mar 1998
4 years 3 months
Frechen, Germany

Head of Quality Management

FMK Bürotechnik GmbH

Feb 1993 - Mar 1998
5 years 2 months
Frechen, Germany

Deputy Customer Service Manager

FMK Bürotechnik GmbH

Apr 1990 - Jan 1993
2 years 10 months
Frechen, Germany

Service Technician for Copier and Fax Systems

FMK Bürotechnik GmbH

Apr 1989 - Mar 1990
1 year
Stolberg (Rhineland), Germany

Trainer for Optical Systems

Federal Ministry of Defence

  • Work at the Army Technical College.
Apr 1986 - Mar 1989
3 years
Koblenz, Germany

Technical Instructor

Federal Ministry of Defence

  • Work at Technical Troop School 1.

Summary

  • Generalist and specialist
  • Action-oriented leader with extensive experience in corporate management
  • Business consulting, business development, sales marketing
  • Building infrastructure, interface planning | customer acquisition and retention | budgeting and costing | troubleshooting
  • Planning, organizing and executing events up to premium level
  • Achievements: founder and developer of brands: Offroad at the Nürburgring, OFFROADWERK and TALK ABOUT DOGS | securing industry partners and collaborations
  • Project volume up to €3 M | leading over 60 employees | coordinating different trades
  • Convincing manager with excellent communication skills, team spirit, strategic competence, high quality standards and a feel for target groups, markets and trends, who quickly reacts to changes and derives solutions
  • Analytical | goal-oriented | strategic | appreciative

Languages

German
Native

Education

Aug 1982 - Jan 1986

University Hospitals

Precision Mechanic in Medical Technology · Bonn, Germany

Nordschule

Technical Secondary School Diploma · Bonn, Germany

Certifications & licenses

Independent Expert for Events

Chamber of Industry and Commerce and IfS

Driving License Class 3