Jörg (M.) Sommer
CMO and Deputy Managing Director (Interim)
Experience
May 2020 - Jun 2022
2 years 2 monthsRüdersdorf, Germany
CMO and Deputy Managing Director (Interim)
Museums- und Kultur GmbH
Led sales and marketing
Ensured property safety
Financial controlling
Stabilized business during the COVID-19 pandemic
Achieved notable event results
Secured nationwide positioning
Aug 2002 - Present
23 years 5 monthsJüchen, Germany
Business consultant; Interim manager; Project manager; Brand ambassador; Expert; Lecturer
Jörg M. Sommer
- OFFROADWERK
- Offroad am Nürburgring
- TALK ABOUT DOGS
- References
Apr 1998 - Jul 2002
4 years 4 monthsFrechen, Germany
Head of Customer Service
FMK Bürotechnik GmbH
Led and developed the service organization
Handled technical and commercial customer inquiries
Daily operations (helpdesk, quotes, invoicing, scheduling, call center)
Continuously improved customer focus through process optimizations
Fastest response times in customer service
Introduced quality management
Optimized workflows between sales and technical teams
Jan 1994 - Mar 1998
4 years 3 monthsFrechen, Germany
Head of Quality Management
FMK Bürotechnik GmbH
Feb 1993 - Mar 1998
5 years 2 monthsFrechen, Germany
Deputy Customer Service Manager
FMK Bürotechnik GmbH
Apr 1990 - Jan 1993
2 years 10 monthsFrechen, Germany
Service Technician for Copier and Fax Systems
FMK Bürotechnik GmbH
Apr 1989 - Mar 1990
1 yearStolberg (Rhineland), Germany
Trainer for Optical Systems
Bundesministerium der Verteidigung
Apr 1986 - Mar 1989
3 yearsKoblenz, Germany
Technical Instructor
Bundesministerium der Verteidigung
Summary
- Generalist and specialist
- Action-oriented leader with extensive experience in corporate management
- Business consulting, business development, sales marketing
- Building infrastructure, interface planning | customer acquisition and retention | budgeting and costing | troubleshooting
- Planning, organizing and delivering premium-level events
- Achievements: founded and developed brands: Offroad am Nürburgring, OFFROADWERK and TALK ABOUT DOGS | secured industry partners and collaborations
- Project volume up to €3M | led over 60 employees | coordinated different work areas
- Persuasive manager with excellent communication, team spirit, strategic skills, high quality standards and a sense for target audiences, markets and trends, who reacts quickly to changes and comes up with solutions
- Analytical | goal-oriented | strategic | appreciative
Skills
- Profiling "Putting Employees In The Right Roles"
- Self-reflection "The Principle Of Self-responsibility"
- Nonverbal Communication
- Website Creation With Wordpress
- Podcast
- Social Media
- Apple
- Windows
Languages
German
NativeEducation
Aug 1982 - Jan 1986
University hospitals
Precision mechanic, medical technology · Bonn, Germany
Nordschule
Technical secondary school certificate · Bonn, Germany
Certifications & licenses
Class 3 driver's license
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