Jörg (M.) Sommer

CMO and Deputy Managing Director (Interim)

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Jüchen, Germany

Experience

May 2020 - Jun 2022
2 years 2 months
Rüdersdorf, Germany

CMO and Deputy Managing Director (Interim)

Museums- und Kultur GmbH

  • Led sales and marketing

  • Ensured property safety

  • Financial controlling

  • Stabilized business during the COVID-19 pandemic

  • Achieved notable event results

  • Secured nationwide positioning

Aug 2002 - Present
23 years 5 months
Jüchen, Germany

Business consultant; Interim manager; Project manager; Brand ambassador; Expert; Lecturer

Jörg M. Sommer

  • OFFROADWERK
  • Offroad am Nürburgring
  • TALK ABOUT DOGS
  • References
Apr 1998 - Jul 2002
4 years 4 months
Frechen, Germany

Head of Customer Service

FMK Bürotechnik GmbH

  • Led and developed the service organization

  • Handled technical and commercial customer inquiries

  • Daily operations (helpdesk, quotes, invoicing, scheduling, call center)

  • Continuously improved customer focus through process optimizations

  • Fastest response times in customer service

  • Introduced quality management

  • Optimized workflows between sales and technical teams

Jan 1994 - Mar 1998
4 years 3 months
Frechen, Germany

Head of Quality Management

FMK Bürotechnik GmbH

Feb 1993 - Mar 1998
5 years 2 months
Frechen, Germany

Deputy Customer Service Manager

FMK Bürotechnik GmbH

Apr 1990 - Jan 1993
2 years 10 months
Frechen, Germany

Service Technician for Copier and Fax Systems

FMK Bürotechnik GmbH

Apr 1989 - Mar 1990
1 year
Stolberg (Rhineland), Germany

Trainer for Optical Systems

Bundesministerium der Verteidigung

Apr 1986 - Mar 1989
3 years
Koblenz, Germany

Technical Instructor

Bundesministerium der Verteidigung

Summary

  • Generalist and specialist
  • Action-oriented leader with extensive experience in corporate management
  • Business consulting, business development, sales marketing
  • Building infrastructure, interface planning | customer acquisition and retention | budgeting and costing | troubleshooting
  • Planning, organizing and delivering premium-level events
  • Achievements: founded and developed brands: Offroad am Nürburgring, OFFROADWERK and TALK ABOUT DOGS | secured industry partners and collaborations
  • Project volume up to €3M | led over 60 employees | coordinated different work areas
  • Persuasive manager with excellent communication, team spirit, strategic skills, high quality standards and a sense for target audiences, markets and trends, who reacts quickly to changes and comes up with solutions
  • Analytical | goal-oriented | strategic | appreciative

Skills

  • Profiling "Putting Employees In The Right Roles"
  • Self-reflection "The Principle Of Self-responsibility"
  • Nonverbal Communication
  • Website Creation With Wordpress
  • Podcast
  • Social Media
  • Apple
  • Windows

Languages

German
Native

Education

Aug 1982 - Jan 1986

University hospitals

Precision mechanic, medical technology · Bonn, Germany

Nordschule

Technical secondary school certificate · Bonn, Germany

Certifications & licenses

Class 3 driver's license

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