Jessica Diederen - Consultant

Q: Where is Jessica based?

Jessica is based in Baesweiler, Germany .

Q: What languages does Jessica speak?

Jessica speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary) .

Q: How many years of experience does Jessica have?

Jessica has at least 14 years of experience. During this time, Jessica has worked in at least 9 different roles and for 8 different companies . The average length of individual experience is 2 years and 6 months . Note that Jessica may not have shared all experience and actually has more experience.

Q: What is Jessica's latest experience?

Jessica's most recent position is Consultant at Jessica Diederen Consulting .

Q: What companies has Jessica worked for in recent years?

In recent years, Jessica has worked for Jessica Diederen Consulting , Virtuelle Assistenz Jessica Diederen , West Pharmaceutical Services Deutschland GmbH , GfPS mbH , and SGS Analytics Germany GmbH .

Q: Which industries is Jessica most experienced in?

Jessica is most experienced in industries like Energy , Healthcare , and Professional Services . Jessica also has some experience in Chemical , Pharmaceutical , and Biotechnology .

Q: Which business areas is Jessica most experienced in?

Jessica is most experienced in business areas like Accounting , Customer Service , and Sales . Jessica also has some experience in Operations , Project Management , and Quality Assurance (QA) .

Q: Which industries has Jessica worked in recently?

Jessica has recently worked in industries like Professional Services , Pharmaceutical , and Biotechnology .

Q: Which business areas has Jessica worked in recently?

Jessica has recently worked in business areas like Operations , Project Management , and Quality Assurance (QA) .

Recommended expert

Baesweiler, Germany

Experience

Jan 2025 - Present

1 year 2 months

Baesweiler, Germany

Consultant

Jessica Diederen Consulting

Office management
Process management
Scrum master
HR assistance
Project assistance
Implementing new office processes at regional and global levels
Processing customer orders
Handling customer and consumer complaints
Issuing credit notes
Creating presentations and templates for written customer communication
Customer support
Preliminary accounting
Human resources
Implementing new processes to support rapid growth
Project assistance in ISO 9001, 13485, and 17025 projects
Posting job advertisements and conducting interviews

Aug 2023 - Dec 2024

1 year 5 months

Baesweiler, Germany

Virtual assistant

Virtuelle Assistenz Jessica Diederen

Office management
Process management

Sep 2022 - Dec 2023

1 year 4 months

Business Support, Human Resources

West Pharmaceutical Services Deutschland GmbH

Supporting HR managers and HR business partners at the Eschweiler and Stolberg sites in daily operations
Managing the hiring process, including conducting background checks and preparing and sending employment contracts
Handling the probation period completion process
Managing the offboarding process, including issuing termination confirmations, informing relevant internal departments, and supporting managers during offboarding
Collaborating with the works council
Preparing employment references
Advising and supporting managers in specific areas
Advising and supporting on-site employees
Preparing the reintegration management process (BEM) for the Eschweiler, Stolberg, and Kiefernweg sites
Working on various HR projects
Preparing regular analyses and reports for the Human Resources department

Oct 2021 - Aug 2022

11 months

Commercial employee in logistics and sample registration

GfPS mbH

Receiving goods
Recording goods in databases
Testing and further development of a new LIMS system
Conducting initial quality checks on samples/test products
Sample registration and forwarding
Packaging and shipping of laboratory samples, including preparing customs documents
Documenting all processes in compliance with quality management and GMP standards
Process optimization in the department
Planning and executing own projects
Purchasing and order management
Communicating with suppliers and customers in German and English

Dec 2019 - Sep 2021

1 year 10 months

Assistant to the site manager

SGS Analytics Germany GmbH

Customer support and consulting
Assisting site management with daily operations
Preparing and following up on quotes
Invoicing and dunning
Travel planning and expense reporting
Personnel and time management
Workforce planning and recruitment
Customer correspondence in German and English
Documenting sample receipt and dispatch
Preliminary accounting
Managing and documenting petty cash
Purchasing
Process optimization
Project assistance
Planning and executing own projects, including project management and responsibility
Shipping samples
Qualifying equipment according to GMP guidelines
Supporting quality assurance during customer audits
Scheduling coordination

Apr 2018 - Nov 2019

1 year 8 months

Sales and Secretariat Assistant

SGS Analytics Germany GmbH

Customer care and advice
Preparation and tracking of quotes
Documentation of sample receipt and dispatch
Sample shipping
Appointment coordination

Oct 2017 - Mar 2018

6 months

Technical Support Assistant

LANCOM Systems

Qualifying customer inquiries via phone and email
Written and telephone correspondence in German and English
Performing license management
Creating statistics, including visualization
Developing written guidelines for internal workflows
Booking travel and processing travel expense reports

Jun 2012 - Dec 2019

7 years 7 months

Executive Assistant (part-time)

Solar- und Regenwassertechnik Maanen

Written and telephone correspondence
Preparation of quotes
Invoicing
General office tasks
Customer and visitor support
Preliminary bookkeeping

Jun 2012 - Sep 2017

5 years 4 months

Veterinary Medical Assistant

Kleintierpraxis Dr. Bey, Zinsen und Partner GbR

Customer support and advice
Sale of feed and medications
Nutritional assessment of patients
Billing for treatments performed
Treatment assistance
Processing and analyzing lab samples
Maintaining a neat appearance of the practice

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Energy (7.5 years), Healthcare (5.5 years), Professional Services (4.5 years), Pharmaceutical (1.5 years), Chemical (1.5 years), and Biotechnology (1 year).

Energy

Healthcare

Professional Services

Pharmaceutical

Chemical

Biotechnology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Accounting (8.5 years), Customer Service (8.5 years), Sales (7.5 years), Operations (4.5 years), Project Management (4 years), and Quality Assurance (4 years).

Accounting

Customer Service

Sales

Operations

Project Management

Quality Assurance

Summary

In my current role as a self-employed business consultant, I demonstrate independent and responsible action as well as strong teamwork and cooperation skills. My tasks require absolute reliability and dependability, as well as analytical thinking. These are qualities that clearly distinguish me.

Skills

Office Management
Process Management
Scrum Master
Hr Assistance
Project Assistance

Software

Microsoft Office
Sap Hr
Adp E-time
Veda Hr Time
Lims Systems
Ups Systems

Skills

Business Analysis
Customer Service
Quote Preparation
Invoicing

Languages

German

Native

English

Advanced

Spanish

Elementary

French

Elementary

Education

Aug 2009 - Jun 2012

Kleintierpraxis Dr. Bey, Zinsen und Partner GbR

Veterinary medical assistant · Germany

Specialized high school diploma · Germany

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jessica based?

Jessica is based in Baesweiler, Germany.

What languages does Jessica speak?

Jessica speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary).

How many years of experience does Jessica have?

Jessica has at least 14 years of experience. During this time, Jessica has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 2 years and 6 months. Note that Jessica may not have shared all experience and actually has more experience.

What roles would Jessica be best suited for?

Based on recent experience, Jessica would be well-suited for roles such as: Consultant, Virtual assistant, Business Support, Human Resources.

What is Jessica's latest experience?

Jessica's most recent position is Consultant at Jessica Diederen Consulting.

What companies has Jessica worked for in recent years?

In recent years, Jessica has worked for Jessica Diederen Consulting, Virtuelle Assistenz Jessica Diederen, West Pharmaceutical Services Deutschland GmbH, GfPS mbH, and SGS Analytics Germany GmbH.

Which industries is Jessica most experienced in?

Jessica is most experienced in industries like Energy, Healthcare, and Professional Services. Jessica also has some experience in Chemical, Pharmaceutical, and Biotechnology.

Which business areas is Jessica most experienced in?

Jessica is most experienced in business areas like Accounting, Customer Service, and Sales. Jessica also has some experience in Operations, Project Management, and Quality Assurance (QA).

Which industries has Jessica worked in recently?

Jessica has recently worked in industries like Professional Services, Pharmaceutical, and Biotechnology.

Which business areas has Jessica worked in recently?

Jessica has recently worked in business areas like Operations, Project Management, and Quality Assurance (QA).

What is Jessica's education?

Jessica holds a Doctorate in Veterinary medical assistant from Kleintierpraxis Dr. Bey, Zinsen und Partner GbR.

What is the availability of Jessica?

Jessica is immediately available for suitable projects.

What is the rate of Jessica?

Jessica's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.