Jens C. - Fractional Chief of Staff & COO

Münster, Germany

Experience

Jan 2024 - Present

2 years

Münster, Germany

Hands-on project lead in the field of operations, with a strong expertise in digital transformation, process optimization and web stores
Interim lead in B2C marketing and Lead for a People & Culture function

Jan 2022 - Present

4 years

Berlin, Germany

Leading business operations (finance, accounting, legal and human resources)
Responsible for the successful implementation of the company's strategies, resulting in 4x EBIT growth, the expansion into two new product lines (trips, licensing)
Overseeing all data initiatives and interim lead marketing (social media, YouTube, Email)
Event lead for international poker tournaments with prizes over $500,000+
Fractional since February 2024

Feb 2020 - Jan 2022

2 years

Berlin, Germany

Management of the functions supply chain & production, maintenance, and hardware operations, including the setup of the BEAT81 cargo bike
Built the international city management team of up to 9 people across 5 cities and 4 countries
Setup of our live stream vertical and international Shopify distribution center
Development of the city operations playbook, scalable processes and global SOPs

Nov 2019 - Feb 2020

4 months

Berlin, Germany

Defining working processes for city operations, maintenance, and expansion
Tasks included contract negotiations, facility management and business development
Setup and hiring of the local city team; coaching and team development

Sep 2017 - Nov 2019

2 years 3 months

Berlin, Germany

Supporting management via comprehensive analyses & recommendations
Sparring partner for the management team (pricing, digitalization & corporate development)
Management of high-impact projects, such as the market launch of Programmatic DOOH
Prep of executive management committees, international budget coordination, public tenders

Jul 2016 - Sep 2017

1 year 3 months

Berlin, Germany

Responsible for adapting the McFIT operating system to local country specifics for the market entries in Hungary, the Czech Republic and Switzerland
Interim lead for the Client Process Team responsible for the global membership software
Consulting projects around marketing campaigns, market analyses and commission models

Oct 2011 - Aug 2015

3 years 11 months

Krefeld, Germany

International and national practical assignments in various departments of Siemens AG
Development of an interactive learning factory for Lean Production System
Independent development, presentation, and implementation of cost-reducing measures through the introduction of Lean Reporting