Recommended expert

Derek Micallef

Expert in AI process automation | n8n | AI Automations Manager | Lean Six Sigma Black Belt

Derek Micallef
Olfen, Germany

Experience

Nov 2025 - Present
3 months

AI Automations Manager - hardware setup, automation & voice agent

Autohaus Mazda

  • Set up new desktop computers
  • Set up a VPS for automation, databases and chat interface
  • Connected to Azure AI Foundry
  • Developed various n8n workflows for email, social media, and document management
  • Implemented a QA system (backups, error handling, HITL)
  • Set up and optimized an inbound voice agent
Nov 2025 - Present
3 months

AI Automations Manager – server setup and automation

Marketingagentur

  • Set up a VPS for automation, databases and chat interface
  • Connected to Azure AI Foundry
  • Developed three n8n workflows for sales and after-sales processes
  • Created a QA system with daily backups, error handling, and HITL
Oct 2025 - Present
4 months

AI Automations Manager – Social Media Content Automation

LVM Agentur

  • Set up a VPS for automation
  • Connected to Azure AI Foundry
  • Developed an n8n workflow for AI-based social media content creation
  • Implemented a QA system
  • Set up and optimized Superchat
Aug 2025 - Present
6 months

AI Automations Manager – consulting & implementation of digital processes

Autohaus Stever

  • Developed an n8n workflow for SEO blog posts (WordPress)
  • Implemented an AI chatbot
  • Set up and optimized Superchat
  • Developed social media workflows
  • Redesigned homepage + integrated mobile.de
  • Set up an inbound voice agent (smart assistant)
  • Developed a web app for online appointment booking
Jun 2025 - Present
8 months

AI Automations Manager – development of an AI automations dashboard

Future Ops Solutions UG

  • Developed a web app to monitor AI automations
  • Created modern UI/UX design
  • Integrated n8n workflows
  • Integrated voice agent providers
May 2025 - Aug 2025
4 months

AI Automations Manager – AI Chatbot & Workflow Development

Future Ops Solutions UG

  • Development of a website chat interface
  • Backend API for AI agent
  • n8n workflow with RAG
  • Multi-tenancy via Supabase
Apr 2025 - Sep 2025
6 months
Penzberg, Germany

IT Consultant, Process Consultant & Web App Development

Roche Diagnostics Penzberg

  • Stakeholder & shareholder management
  • Documentation & API interface management
  • Handover of the Outsystems web app to internal IT
  • Troubleshooting, training, presentations
Jan 2022 - Jan 2025
3 years 1 month

IT Consultant, Process Consultant & Web App Development

Roche Diagnostics GmbH

  • Process analysis, design & standardization
  • Automation of digital business processes
  • Development of a web app (Outsystems)
  • API interface management
  • Training sessions, training materials, web app rollout
Jul 2019 - Apr 2021
1 year 10 months

Technical Project Manager

MAN Energy Solutions SE

  • Project coordination in plant engineering
  • 3D plant design
  • Supplier management
  • Client meetings
  • Bid support
  • Excel tool for sizing new designs
Jan 2014 - Dec 2018
5 years
Bochum, Germany

Group Leader Numerics & Aeroelasticity

Ruhr-Universität Bochum

  • Team management
  • Project acquisition & implementation
  • Research in numerics & aeroelasticity
  • Presentations at conferences
  • Development of a software environment for FEM & CFD analyses

Summary

I hold a PhD in Mechanical Engineering with over 10 years of experience in machinery and plant engineering as well as in IT and automation. As a certified AI Automations Manager and Lean Six Sigma Black Belt, I combine strong methodological skills in process optimization with deep technical know-how in AI-powered automation, software development, system integration and digital business processes.

My key areas:

  • AI-powered process optimization and digitization of business processes
  • Development of custom automation solutions with Make.com, n8n (Cloud & On-Premise) & Python
  • Design and integration of multi-AI agent systems (Custom GPTs, OpenAI GPTs, Claude AI)
  • Voice agents (inbound & outbound)
  • API integration & low-code/no-code platforms
  • Automated project management and digital process control
  • Implementation of efficient workflows and management of complex digitization projects
  • Training, workshops and coaching on automation, AI usage and process optimization
  • GDPR-compliant AI and automation architectures (on-premise & cloud)

I support companies holistically in identifying, planning and implementing automation and AI projects — from initial analysis and process modeling to successful implementation and sustainable optimization.

In addition to technical implementation, I also guide the necessary change management so that all stakeholders can actively benefit from the new solutions.

Additional expertise:

  • Technological know-how and tools

  • Low-code / no-code platforms:

    • n8n (Cloud & On-Premise; GDPR-compliant automation platform)
    • Development and management of complex multi-agent systems
    • Deployment of on-premise instances for data-sensitive use cases
    • Connecting external systems via webhooks, API integrations and other methods
  • Voice agent systems:

    • Setting up and integrating voice agents based on Fonio
    • Managing voice-based AI systems for service and business processes
  • Large Language Models (LLMs):

    • Deployment and fine-tuning of LLMs for specific business applications
    • Development of prompt strategies to control LLM outputs (advanced prompt engineering)
  • Programming languages & scripting:

    • Python fundamentals for creating and optimizing automation scripts
  • Data protection & compliance

  • Implementing automation solutions in compliance with GDPR

  • Deploying on-premise AI and automation solutions to meet data protection requirements

  • Consulting & implementation expertise

  • Digital transformation

  • AI-powered automation

  • Process digitization & optimization

  • Managing client projects to implement modern automation & AI solutions

  • Supporting change & stakeholder management processes

  • Certifications & academic degree

  • Certified AI Automations Manager

  • Lean Six Sigma Black Belt

  • PhD in Mechanical Engineering (Dr.-Ing.)

Skills

  • Artificial Intelligence & Machine Learning**

  • Basic And Core Concepts Of Ai (Artificial Intelligence, Machine Learning, Neural Networks)

  • Generative Ai And Its Application In Business Processes

  • Use Of Ai To Optimize Business Processes And Teams

  • Analysis Of Future Trends And Technological Developments In Ai

  • Development And Optimization Of Ai Models And Agents Through Prompt Engineering

  • Automation & Process Optimization**

  • Optimizing Business Processes By Automating Repetitive Tasks

  • Developing Automated Workflows To Increase Efficiency

  • Creating Automation Scripts For Process Optimization (Python Basics)

  • Implementing Digital Tools For Process Automation And Team Organization

  • Integrating Multi-ai Agent Systems For Extended Automation Of Complex Task Chains

  • Technological Know-how And Tools**

  • Low-code / No-code Platforms**

  • Make.com (Integrated Automation And Api Orchestration)

  • N8n (Cloud & On-premise; Gdpr-compliant Automation Platform)

  • Development And Management Of Complex Multi-agent Systems

  • Deployment Of On-premise Instances For Data-sensitive Use Cases

  • Connecting External Systems Via Webhooks, Api Integrations And Custom Nodes

  • Voice Agent Systems**

  • Setting Up And Integrating Voice Agents Based On Vapi

  • Managing Voice-based Ai Systems For Service And Business Processes

  • Large Language Models (Llms)**

  • Deployment And Fine-tuning Of Llms For Specific Business Applications (Openai Gpt-4 Including Custom Gpts, Claude Ai)

  • Development Of Prompt Strategies To Control Llm Outputs (Advanced Prompt Engineering)

  • Programming Languages & Scripting**

  • Python Basics For Creating And Optimizing Automation Scripts

  • Data Protection & Compliance**

  • Implementing Automation Solutions In Compliance With Gdpr

  • Deploying On-premise Ai And Automation Solutions To Meet Data Protection Requirements

  • Consulting & Implementation Expertise**

  • Digital Transformation

  • Ai-powered Automation

  • Process Digitization And Optimization

  • Managing Client Projects To Implement Modern Automation And Ai Solutions

  • Supporting Change And Stakeholder Management Processes

  • Certification**

  • Certified Ai Automations Manager (Everlast Media Gmbh)

Languages

German
Native
English
Advanced

Education

Dec 2009 - Oct 2017

Ruhr University Bochum

Ph.D. · Mechanical Engineering · 1.0

Oct 2007 - Oct 2009

Ruhr University Bochum

Diploma Engineer · Mechanical Engineering · 1.1

Oct 2004 - Sep 2007

Dortmund University of Applied Sciences

Bachelor of Engineering in Mechanical Engineering · Mechanical Engineering · Dortmund, Germany · very good (1.1)

Certifications & licenses

AI Automations Manager

TÜV SUED

Lean Six Sigma Black Belt

Alphadi

Bachelor of Engineering (B.Eng.)

Dortmund University of Applied Sciences

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