Derek Micallef
Expert in AI process automation | n8n | AI Automations Manager | Lean Six Sigma Black Belt
Experience
AI Automations Manager - hardware setup, automation & voice agent
Autohaus Mazda
- Set up new desktop computers
- Set up a VPS for automation, databases and chat interface
- Connected to Azure AI Foundry
- Developed various n8n workflows for email, social media, and document management
- Implemented a QA system (backups, error handling, HITL)
- Set up and optimized an inbound voice agent
AI Automations Manager – server setup and automation
Marketingagentur
- Set up a VPS for automation, databases and chat interface
- Connected to Azure AI Foundry
- Developed three n8n workflows for sales and after-sales processes
- Created a QA system with daily backups, error handling, and HITL
AI Automations Manager – Social Media Content Automation
LVM Agentur
- Set up a VPS for automation
- Connected to Azure AI Foundry
- Developed an n8n workflow for AI-based social media content creation
- Implemented a QA system
- Set up and optimized Superchat
AI Automations Manager – consulting & implementation of digital processes
Autohaus Stever
- Developed an n8n workflow for SEO blog posts (WordPress)
- Implemented an AI chatbot
- Set up and optimized Superchat
- Developed social media workflows
- Redesigned homepage + integrated mobile.de
- Set up an inbound voice agent (smart assistant)
- Developed a web app for online appointment booking
AI Automations Manager – development of an AI automations dashboard
Future Ops Solutions UG
- Developed a web app to monitor AI automations
- Created modern UI/UX design
- Integrated n8n workflows
- Integrated voice agent providers
AI Automations Manager – AI Chatbot & Workflow Development
Future Ops Solutions UG
- Development of a website chat interface
- Backend API for AI agent
- n8n workflow with RAG
- Multi-tenancy via Supabase
IT Consultant, Process Consultant & Web App Development
Roche Diagnostics Penzberg
- Stakeholder & shareholder management
- Documentation & API interface management
- Handover of the Outsystems web app to internal IT
- Troubleshooting, training, presentations
IT Consultant, Process Consultant & Web App Development
Roche Diagnostics GmbH
- Process analysis, design & standardization
- Automation of digital business processes
- Development of a web app (Outsystems)
- API interface management
- Training sessions, training materials, web app rollout
Technical Project Manager
MAN Energy Solutions SE
- Project coordination in plant engineering
- 3D plant design
- Supplier management
- Client meetings
- Bid support
- Excel tool for sizing new designs
Group Leader Numerics & Aeroelasticity
Ruhr-Universität Bochum
- Team management
- Project acquisition & implementation
- Research in numerics & aeroelasticity
- Presentations at conferences
- Development of a software environment for FEM & CFD analyses
Summary
I hold a PhD in Mechanical Engineering with over 10 years of experience in machinery and plant engineering as well as in IT and automation. As a certified AI Automations Manager and Lean Six Sigma Black Belt, I combine strong methodological skills in process optimization with deep technical know-how in AI-powered automation, software development, system integration and digital business processes.
My key areas:
- AI-powered process optimization and digitization of business processes
- Development of custom automation solutions with Make.com, n8n (Cloud & On-Premise) & Python
- Design and integration of multi-AI agent systems (Custom GPTs, OpenAI GPTs, Claude AI)
- Voice agents (inbound & outbound)
- API integration & low-code/no-code platforms
- Automated project management and digital process control
- Implementation of efficient workflows and management of complex digitization projects
- Training, workshops and coaching on automation, AI usage and process optimization
- GDPR-compliant AI and automation architectures (on-premise & cloud)
I support companies holistically in identifying, planning and implementing automation and AI projects — from initial analysis and process modeling to successful implementation and sustainable optimization.
In addition to technical implementation, I also guide the necessary change management so that all stakeholders can actively benefit from the new solutions.
Additional expertise:
Technological know-how and tools
Low-code / no-code platforms:
- n8n (Cloud & On-Premise; GDPR-compliant automation platform)
- Development and management of complex multi-agent systems
- Deployment of on-premise instances for data-sensitive use cases
- Connecting external systems via webhooks, API integrations and other methods
Voice agent systems:
- Setting up and integrating voice agents based on Fonio
- Managing voice-based AI systems for service and business processes
Large Language Models (LLMs):
- Deployment and fine-tuning of LLMs for specific business applications
- Development of prompt strategies to control LLM outputs (advanced prompt engineering)
Programming languages & scripting:
- Python fundamentals for creating and optimizing automation scripts
Data protection & compliance
Implementing automation solutions in compliance with GDPR
Deploying on-premise AI and automation solutions to meet data protection requirements
Consulting & implementation expertise
Digital transformation
AI-powered automation
Process digitization & optimization
Managing client projects to implement modern automation & AI solutions
Supporting change & stakeholder management processes
Certifications & academic degree
Certified AI Automations Manager
Lean Six Sigma Black Belt
PhD in Mechanical Engineering (Dr.-Ing.)
Skills
Artificial Intelligence & Machine Learning**
Basic And Core Concepts Of Ai (Artificial Intelligence, Machine Learning, Neural Networks)
Generative Ai And Its Application In Business Processes
Use Of Ai To Optimize Business Processes And Teams
Analysis Of Future Trends And Technological Developments In Ai
Development And Optimization Of Ai Models And Agents Through Prompt Engineering
Automation & Process Optimization**
Optimizing Business Processes By Automating Repetitive Tasks
Developing Automated Workflows To Increase Efficiency
Creating Automation Scripts For Process Optimization (Python Basics)
Implementing Digital Tools For Process Automation And Team Organization
Integrating Multi-ai Agent Systems For Extended Automation Of Complex Task Chains
Technological Know-how And Tools**
Low-code / No-code Platforms**
Make.com (Integrated Automation And Api Orchestration)
N8n (Cloud & On-premise; Gdpr-compliant Automation Platform)
Development And Management Of Complex Multi-agent Systems
Deployment Of On-premise Instances For Data-sensitive Use Cases
Connecting External Systems Via Webhooks, Api Integrations And Custom Nodes
Voice Agent Systems**
Setting Up And Integrating Voice Agents Based On Vapi
Managing Voice-based Ai Systems For Service And Business Processes
Large Language Models (Llms)**
Deployment And Fine-tuning Of Llms For Specific Business Applications (Openai Gpt-4 Including Custom Gpts, Claude Ai)
Development Of Prompt Strategies To Control Llm Outputs (Advanced Prompt Engineering)
Programming Languages & Scripting**
Python Basics For Creating And Optimizing Automation Scripts
Data Protection & Compliance**
Implementing Automation Solutions In Compliance With Gdpr
Deploying On-premise Ai And Automation Solutions To Meet Data Protection Requirements
Consulting & Implementation Expertise**
Digital Transformation
Ai-powered Automation
Process Digitization And Optimization
Managing Client Projects To Implement Modern Automation And Ai Solutions
Supporting Change And Stakeholder Management Processes
Certification**
Certified Ai Automations Manager (Everlast Media Gmbh)
Languages
Education
Ruhr University Bochum
Ph.D. · Mechanical Engineering · 1.0
Ruhr University Bochum
Diploma Engineer · Mechanical Engineering · 1.1
Dortmund University of Applied Sciences
Bachelor of Engineering in Mechanical Engineering · Mechanical Engineering · Dortmund, Germany · very good (1.1)
Certifications & licenses
AI Automations Manager
TÜV SUED
Lean Six Sigma Black Belt
Alphadi
Bachelor of Engineering (B.Eng.)
Dortmund University of Applied Sciences
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