Recommended expert
Kendra Mayer
Operations Lead Consultant
Experience
Aug 2023 - Present
2 years 6 monthsOperations Lead Consultant
Goldiata Creative
- Leads strategic and day-to-day business operations across client delivery, internal operations, and growth initiatives
- Designs and implements scalable operational frameworks, workflows, and SOPs utilizing AI and automation
- Builds KPI dashboards and performance reporting to support leadership decision-making and resource planning
- Partners with the Founder & CEO to diagnose operational challenges and deliver data-driven solutions aligned to growth objectives
- Drives process optimization initiatives across resourcing, utilization, client onboarding, and client delivery execution
- Leads deal management, including running opportunity intake, qualification, proposal coordination, timelines, and submission, supporting revenue growth and pipeline health
Nov 2022 - May 2023
7 monthsBoston, United States
Digital Experience Manager
Breezeline
- Led digital product and experience initiatives across the website and web applications
- Owned product road mapping for new offerings, promotional launches, and feature enhancements
- Drove website and web app improvements in collaboration with marketing, design, engineering, and billing teams
- Acted as lead project manager for digital launches with aggressive timelines and high cross-functional dependency
- Implemented enhancements using Agile methodologies using Jira and Smartsheet
Feb 2021 - Oct 2022
1 year 9 monthsBoston, United States
Manager, Digital Product Management
Digitas (Publicis Groupe)
- Served as digital experience manager for large-scale digital and product initiatives
- Translated client business and user needs into structured roadmaps, delivery plans, and prioritization frameworks
- Managed globally distributed product, development, and QA teams across multiple time zones
- Supported optimization and iteration efforts through performance tracking, insights, and executive-ready reporting
- Balanced delivery execution with stakeholder alignment across product, marketing, and technology teams
Jul 2019 - Feb 2021
1 year 8 monthsBoston, United States
US Product Manager
Salary Finance
- Owned U.S. product strategy and roadmap, reporting directly to U.S. COO
- Partnered with sales, marketing, and customer success to drive product adoption, onboarding, and expansion within employer-partner ecosystems
- Supported market entry and scaling initiatives, incorporating customer insights, performance data, and regulatory requirements
- Acted as key liaison between UK headquarters and U.S. stakeholders, aligning on GTM approach, priorities, and impact
Jul 2016 - Jul 2019
3 years 1 monthBoston, United States
Management Consultant
Accenture
- Supported strategic change management, data architecture, and business process redesign projects
- Produced executive-level strategic presentations and facilitated client workshops
- Applied Agile methodologies across both technical and non-technical workstreams
- Promoted twice in three years based on performance and business impact
Summary
Operations consultant with 9+ years of experience driving operational and product excellence, strategic initiatives, and cross-functional execution across consulting, agency, and technology-driven organizations. Proven ability to translate ambiguous business challenges into scalable processes, impact-focused initiatives, and actual results. Former management consultant with deep experience in process optimization, organizational design, and executive reporting. Thrives in remote-first, fast-pace environments where problem solving is at the core of the role.
Languages
English
NativeGerman
ElementaryEducation
Northwestern University
Bachelor of Science, Journalism, Concentration in Marketing · Journalism · Chicago, United States · GPA: 3.7
Profile
Created
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Kendra based?
Kendra is based in Münster, Germany and prefers 100% remote projects.
What languages does Kendra speak?
Kendra speaks the following languages: English (Native), German (Elementary).
How many years of experience does Kendra have?
Kendra has at least 9 years of experience. During this time, Kendra has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 1 year and 10 months. Note that Kendra may not have shared all experience and actually has more experience.
What roles would Kendra be best suited for?
Based on recent experience, Kendra would be well-suited for roles such as: Operations Lead Consultant, Digital Experience Manager, Manager, Digital Product Management.
What is Kendra's latest experience?
Kendra's most recent position is Operations Lead Consultant at Goldiata Creative.
What companies has Kendra worked for in recent years?
In recent years, Kendra has worked for Goldiata Creative, Breezeline, Digitas (Publicis Groupe), and Salary Finance.
Which industries is Kendra most experienced in?
Kendra is most experienced in industries like Advertising, Professional Services, and Banking and Finance. Kendra also has some experience in Telecommunication.
Which business areas is Kendra most experienced in?
Kendra is most experienced in business areas like Business Intelligence, Project Management, and Product Development. Kendra also has some experience in Marketing, Strategy and Planning, and Operations.
Which industries has Kendra worked in recently?
Kendra has recently worked in industries like Advertising, Banking and Finance, and Telecommunication.
Which business areas has Kendra worked in recently?
Kendra has recently worked in business areas like Product Development, Marketing, and Business Intelligence.
What is Kendra's education?
Kendra holds a Bachelor in Journalism from Northwestern University.
What is the availability of Kendra?
Kendra will be available part-time from February 2026.
What is the rate of Kendra?
Kendra's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Kendra?
To hire Kendra, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 1010-1170 €
Market avg: 1010-1170 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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