Pavel Ryukhov
Strategy & Operations Advisor
Experience
Strategy & Operations Advisor
Management consultancy services
- Pricing & category management assessment for a leading Berlin-based marketplace
- Retail market entry strategy for a new player in the Central Asian market (store format description, economics, processes)
- Operational audit of a nonfood discounter chain in Eastern Europe
- AI OSA (On-shelf-Availabiliy) improvement project for a hypermarket chain
- Service level improvement project in the unit of technical maintenance of power machines producer in the DACH region
- 5 workshops "Data-Driven Retailing", delivered to top-managers of retail chains in Central Asia & Eastern Europe
- Product development advisory for an AI-based store inventory management solutions company in Sweden
Interim CEO & COO
Ledo Supermarkt
- Ledo Supermarkt is a regional supermarket chain operating in Berlin and Brandenburg, specializing in high-quality fresh fish, caviar, and meat products.
- With a strong focus on serving customers from diverse international backgrounds, Ledo Supermarkt provides a grocery shopping experience tailored to multicultural needs.
- Building and leading the core management team.
- Establishing and optimizing operational processes and management accounting.
- Developing a comprehensive KPI system to monitor and improve performance.
- Direct collaboration with business owners to align strategy and execution.
- Achieved +35% LFL growth in business performance.
- Introduced out-of-store delivery through Wolt, expanding customer reach and convenience.
- Introduced budgeting for the management team.
- Opened two additional supermarkets, and prepared the opening for another one in Q1 2025.
- Completed preparations to transition to a new inventory and checkout system.
Head of Global Store Operations
METRO AG
- International Functional Leader for all store operations functions in 26 markets of Europe and Asia
- Project management of cross-functional projects touching stores' functions
- Head of center of store retail & wholesale operations expertise with steering and consulting on operational KPIs and process improvement of Operations Directors (C-Level) and Board -1 level managers
- Retail IT systems steering committee member (ERP & POS)
- Project manager for “Digital Operations” transformation project by bringing back-office operations processes onto a digital platform with stores’ ERP upgrade, messenger, and task-manager deployment
- Rollout of digital operations project to 20K+ employees with productivity growth of multiple use cases up to 50%
- Checkout roadmap implementation with tripled growth of self-service solutions
- Prepared and rolled out operational blueprints for 12 core processes to all business units of Metro AG
- Trained 40+ senior operations managers within an international development program
Head of Customer Services and Logistics
Metro AG
- P&L responsibility for Metro AG internal broker of own brands logistics and supply operations with shipments to all Metro/Makro units in Europe and Asian countries
- Managed 6 customer relationship managers and order-processing managers
- Contract responsibility for 2 third-party platforms (ambient in Italy & deep frozen in the Netherlands)
- Achieved growth of operations by 150%
- Successfully transferred operations to the new deep-frozen logistics contractor
- Completed investigation and reduced the claims ledger from 2000+ cases only to fresh claims
- Collected 90%+ of 1–3 years old debts from customers
Director, Store Operations Division, Member of the Commercial Board of the country
Metro Cash & Carry Russia
- Defined long-term strategy of operations for 14,000 employees
- Improved store & logistics processes
- Developed short- and mid-term commercial plans associated with the store performance budget costs
- Managed operational projects with P&L responsibility for 100 stores, €5 billion sales, €250 million EBITDA
- Integrated a former Real hypermarket into Metro Cash & Carry organization (operations, engineering & IT) when Real exited Russia
- Significantly reduced costs (€30+ million) for store maintenance, IT contracts, manpower and introduced new store structures
- Realized shop-in-shop MediaMarkt project, leading to the opening of joint points-of-sale in all Metro stores (operations & IT responsibility)
Management positions in Store and Sales Operations
Metro Cash & Carry Russia
- Held various management positions in store and sales operations across Moscow and regional cities
Key Account Manager (7 regional retail chains)
Procter & Gamble
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (23 years), Information Technology (1 year), Manufacturing (1 year), and Professional Services (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (21 years), Project Management (11 years), Sales (10 years), Logistics (7 years), Information Technology (5.5 years), and Supply Chain Management (3 years).
Summary
Senior retail executive with expertise in national and international markets, possessing extensive experience in general administration, store operations, logistics, efficiency maximization, and cross-functional project management.
Languages
Education
TU Darmstadt
PhD-Candidate · Darmstadt, Germany
Murmansk State Technical University
Manager / Specialist in Management with distinction · Management · Murmansk, Russian Federation
Antwerp Management School
Executive Master of Business Administration with distinction · Business Administration · Antwerp, Belgium
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