Pavel R. - Strategy & Operations Advisor

Go to Website

Düsseldorf, Germany

Experience

Jan 2025 - Present

1 year

Düsseldorf, Germany

Strategy & Operations Advisor

Management consultancy services

Pricing & category management assessment for a leading Berlin-based marketplace
Retail market entry strategy for a new player in the Central Asian market (store format description, economics, processes)
Operational audit of a nonfood discounter chain in Eastern Europe
AI OSA (On-shelf-Availabiliy) improvement project for a hypermarket chain
Service level improvement project in the unit of technical maintenance of power machines producer in the DACH region
5 workshops "Data-Driven Retailing", delivered to top-managers of retail chains in Central Asia & Eastern Europe
Product development advisory for an AI-based store inventory management solutions company in Sweden

Apr 2024 - Dec 2024

9 months

Berlin, Germany

Interim CEO & COO

Ledo Supermarkt

Building and leading the core management team.
Establishing and optimizing operational processes and management accounting.
Developing a comprehensive KPI system to monitor and improve performance.
Direct collaboration with business owners to align strategy and execution.
Achieved +35% LFL growth in business performance.
Introduced out-of-store delivery through Wolt, expanding customer reach and convenience.
Introduced budgeting for the management team.
Opened two additional supermarkets, and prepared the opening for another one in Q1 2025.
Completed preparations to transition to a new inventory and checkout system.

Jan 2019 - Apr 2024

5 years 4 months

Düsseldorf, Germany

Head of Global Store Operations

METRO AG

International functional leader for all store operations functions in 26 markets of Europe and Asia.
Project management of cross-functional projects touching stores' functions.
Head of center of store retail & wholesale operations expertise with steering and consulting on operational KPIs and process improvement of operations directors (C-Level) and Board -1 level managers.
Retail IT systems steering committee member (ERP & POS).
Project manager for digital operations transformation project by bringing back-office operations processes onto a digital platform with stores’ ERP upgrade, messenger, and task-manager deployment.
Rolled out digital operation project to 20K+ employees with the productivity growth of multiple use cases up to 50%.
Implemented checkout road map with tripled growth of self-service solutions.
Prepared and rolled out operational blueprints for 12 core processes to all business units of Metro AG.
Trained 40+ senior operations managers within an international development program.

Jan 2017 - Dec 2018

2 years

Düsseldorf, Germany

Head of Customer Services and Logistics

Metro AG

P&L responsibility for Metro AG internal broker of own brands logistics and supply operations with shipments to all Metro/Makro units in Europe and Asia.
Managed 6 customer relationship managers and order-processing managers.
Held contract responsibility for 2 third-party platforms (ambient in Italy & deep frozen in the Netherlands).
Grew operations by 150%.
Successfully transferred operations to the new deep-frozen logistics contractor.
Completed investigation and reduced the claim’s ledger from 2000+ cases only to the fresh claims.
Collected 90%+ of 1-3 years old debts from customers.

Jan 2012 - Dec 2017

6 years

Moscow, Russian Federation

Director, Store Operations Division, Member of the Commercial Board of the Country

Metro Cash & Carry Russia

Defined long-term strategy of operations for 14 000 employees.
Improved store & logistics processes.
Developed short and mid-term commercial plans associated with store performance budget costs.
Managed operational projects with P&L responsibility for 100 stores / €5 billion sales / €250 million EBITDA.
Integrated a former Real,- hypermarket into Metro Cash&Carry organization (operations, engineering & IT) when Real,- exited Russia.
Significantly reduced costs (over €30 million) for store maintenance, IT contracts, manpower and introduced new store structures.
Successfully realized shop-in-shop MediaMarkt project, leading to the opening of joint points of sales in all Metro stores (operations & IT responsibility).

Jan 2004 - Dec 2012

9 years

Moscow, Russian Federation

Management positions in Store and Sales Operations

Metro Cash & Carry Russia

Jan 2003 - Dec 2004

2 years

Key Account Manager

Procter & Gamble

Summary

Senior retail executive with expertise in national and international markets, possessing extensive experience in general administration, store operations, logistics, efficiency maximization, and cross-functional project management.