Jan S.
Director Commerce Platform
Experience
Director Commerce Platform
OfficeDepot/Viking Europe
- Set up a drop shipping channel with 120 suppliers and 120,000 items.
- Implemented CommerceHub and integrated it into the core business.
- Revenue contribution from 2021 of €40 million annually.
- Responsible for 5 direct reports and 45 employees.
Vice President Business Unit E-Commerce Solutions
asknet AG
- Managed payment, fulfillment, and compliance for software/SaaS providers, including CyberLink, GMAC, and Steinberg.
- P&L responsibility for €70 million in revenue.
- Led a team of about 50 employees in Germany, Japan, the USA, and Taiwan.
Consultant
Self-employed Consultant
- Executed program management, strategy processes, and sales consulting.
- Supported clients like e-commerce service providers, online financial comparison portals, and UX startups.
- Coaching for startups.
Managing Director
Chrono24 Services GmbH
- Built the physical watch trading business line.
- Founded the subsidiary and implemented the service proposition.
- Supported sales with €600k in revenue in the first year.
- Led a team of 7 employees.
Managing Partner
cluetec GmbH
- Expanded the 'mQuest' product line, an app-based survey tool for leading market research firms and corporations.
- Clients included GfK, TNS, VW AG, and TÜV Süd.
- Generated €1.2 million in revenue.
- Managed a team of 6 employees.
Director of European Merchants and Content
Become Europe GmbH
- P&L responsibility for sales, master data, and product management.
- €15 million in revenue with a team of 40 employees, including 8 sales staff.
- Clients were around 1,500 online shops in Germany, the UK, Italy, and France.
Head of Product Management & Development
TeamBank AG (formerly norisbank AG)
- Responsible for product strategy, development projects, and day-to-day operations.
- Grew the team to 12 employees.
- Repositioned installment loans as a 'fair financial product' to enable B2B sales acceptance with Volksbanken as the new owner.
Product Manager easyCredit
TeamBank AG (formerly norisbank AG)
- Strategic and operational price management.
- Led product development projects.
- Established structured competitive monitoring and analysis.
Consultant
Dr. Heuser AG
- Advised on public-private partnerships for regional economic development.
- Led subproject management and market analyses.
- Organized a startup competition.
Teaching & Research Assistant
University of Vermont
- Supported research and teaching activities.
- Tutored business administration subjects.
Summary
Overall responsibility for building, developing, and managing companies or units with online business models in international e-commerce business and trade
Strategic planning, management, and operations of platforms, marketplaces, and e-commerce services for startups, transformations, restructurings, and turn-arounds
Clear definition and implementation of technical, procedural, and commercial requirements for international online-based business models in all company phases
Extensive experience in product management and as an interface between business and technical implementation, as well as in cross-functional project and requirements management in complex situations (traditional and agile)
Customer- and market-oriented definition of products and services, from market testing to international roll-out
Building product management teams and international sales/support organizations
Skilled stakeholder management at all levels and close collaboration with all business areas critical to success
Routine crisis management for critical infrastructure failures and system/process errors, rapid restoration of operations and root cause resolution
Leading and developing up to 50 employees and 10 direct reports, project management with up to 50 project members
Consistent, situational, and team-oriented leadership style
Multiple team build-ups and enablements, even in challenging change and transformation situations
Strategic thinker, strong idea generator with a pragmatic hands-on mentality
Structured and analytical approach; clear communication of complex issues and contexts
Languages
Education
University of Vermont
Master of Business Administration · Management, MIS, Finance · United States · 1.3
University of Karlsruhe (TH)
Diploma in Industrial Engineering · Computer Science/Operations Research · Karlsruhe, Germany · 1.3
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