Hauke Wollentin - Process Automation Engineer

Gross-Umstadt, Germany

Experience

Jul 2023 - Present

2 years

Germany

Process Automation Engineer

German Edge Cloud / Wiit AG

Re-designing and implementing the Incident Management process into Jira
Implementing the Business Impact Analysis in Jira
Developing Slack and StatusPage integration in ScriptRunner for Jira
Mapping of business processes into Jira
Implementing the service catalogue in Jira, based on Assets as "database" and Jira tickets + SR behaviours as UI for users
Helping teams with automations, workflows and screens to save time and nerves while using Jira
Helping teams to perform agile transformations
Creating a Jira and Confluence based foundation for Compliance frameworks and HauckeretifiBcrautinoonsWlikeolIlSeAnEti3n402 and BSI C5
Atlassian Stack administration

Jan 2021 - Jun 2023

1 year 6 months

Germany

Principal Platform Engineer

German Edge Cloud

Developing and operating platform services for customers and internal people
Product design and development
Building the Elastic Cloud Enterprise platform
Developing Ansible roles
Mentoring for junior collegues
Platform architecting
Code reviews

May 2021 - Dec 2021

8 months

Germany

Devops Engineer

Synoa

Operating eCommerce platforms based on Magento
Transforming manual deployments into automated ones
Implementing service discovery and dynamic customer platform configuration
Jira Cloud automations and general administration

Mar 2019 - Apr 2021

2 years 2 months

Germany

Senior Platform Engineer

Innovo Cloud / German Edge Cloud

Automation of products and service modules
Developing products
Operating and extending customer platforms
Code reviews and pair workings
Running HA clusters based on Pacemaker/Corosync
Running storage clusters based on DRBD

Sep 2017 - Mar 2019

1 year 7 months

Germany

Team Lead Platforms & Applications

Innovo Cloud

Building the Plapps team (<10 people)
Technical and disciplinary management
Responsibility for people and budget
Recruiting and people development
Managing projects and resources
Mentoring junior engineers
Fulfilling Compliance requirements + audits (ISAE 3402)

Jan 2016 - Aug 2017

8 months

Germany

Cloud Architect

Innovo Cloud

Automation and deployment strategies for private clouds based on OpenStack
Evaluation of products based on the OpenStack Big Tent
Designing highly available OpenStack platforms in container environments
Mentoring for OpenStack operation and support teams
Automating and operating Ceph storage clusters

Jan 2014 - Dec 2016

3 years

Germany

Infrastructure Engineer Cloud

Innovo Cloud

OpenStack operations
Implementing OpenStack private clouds
Implementing the company as an OpenStack provider for the DBCE Cloud Marketplace project
Developing, deploying and operating a HA web platform for internal websites
Implementing and extending a company-wide monitoring platform based on Check_MK w/ Icinga2 Core
PoC for a Ceph RBD implementation in VMware
Linux server administration
3rd level support

Jan 2010 - Dec 2014

3 years

Germany

Fachinformatiker

Videor E. Hartig GmbH

Designing, implementing and operating a highly available eCommerce platform for the inhouse webshop
Operating the internal L7 firewall cluster
Linux server administration
ERP output management
User helpdesk

Summary

I have found my passion in automating $things and especially mapping business processes into tech tools. Also I firmly convinced that processes - if they are well designed and, above all, implemented in the tool chain - can be really awesome