Recommended expert

Mobin Rupani

Senior Consultant and Chief Product Owner

Mobin Rupani
Frankfurt am Main, Germany

Experience

Jan 2024 - Apr 2025
1 year 4 months
Frankfurt, Germany

Senior Consultant and Chief Product Owner

Luxota Travel Tech

  • Coached teams in Agile methodologies and Scrum framework implementation.
  • Aligned the product roadmap with business goals such as increasing bookings, improving user experience, and expanding supplier integrations.
  • Collaborated with developers and third-party providers to ensure smooth API integration and end-to-end functionality.
  • Created and continuously refined the product backlog with user stories, bugs, and technical improvements.
  • Prioritized backlog items based on business value, revenue impact, and regulatory deadlines.
  • Worked closely with backend and frontend teams to clarify dependencies and prioritize technical debt.
Sep 2021 - Present
4 years 5 months
Munich, Germany

Senior Product Owner and Service Delivery Manager

CGI Deutschland B.V. & Co. KG

  • Refined the product roadmap using Evidence-Based Management approach (Current Value, Unrealized Value, Time to Market), accelerating delivery of high-impact, customer-centric solutions.
  • Delivered over 20 change requests valued at more than €400K, resulting in a 15% revenue increase and boosting customer satisfaction to 91%.
  • Achieved a 12% improvement in Customer Satisfaction Score (CSAT) within 10 months.
  • Streamlined the change request process, reducing development cycle time.
  • Applied proactive risk management strategies, reducing project delays and cost overruns by 20%.
  • Improved the efficiency of change request management by 30%, leading to 20% faster project delivery and increased revenue.
  • Improved daily performance and productivity by 25% using prompt engineering techniques to automate drafting of user stories, acceptance criteria, and stakeholder communication artifacts with LLMs.
  • Collected requests from clients and translated them into user stories, ensuring delivery within agreed timeframes.
  • Prioritized and maintained the product backlog, translating high-level project requirements into detailed user stories with defined acceptance criteria.
  • Applied prompt engineering techniques using LLMs (e.g., Copilot, ChatGPT) to automate requirement drafting, enhancing the quality of test cases, release notes, customer support scripts, and backlog grooming suggestions.
  • Gathered, analyzed, and prioritized API-related requirements (REST APIs and external tools) from stakeholders, translating them into clear user stories and backlog items.
  • Led an onsite and offshore Scrum team; attended SAFe and Scrum ceremonies while serving as the interface between clients and stakeholders.
  • Led UAT efforts to confirm feature compliance with requirements and authored client-facing release documentation.
  • Maintained continuous communication with clients; monitored project delivery progress and ensured customer satisfaction.
  • Promoted a culture of continuous improvement by encouraging feedback and implementing changes to enhance processes and product quality.
  • Actively collected and analyzed customer feedback to identify pain points, needs, and preferences.
  • Served as a trusted escalation point and strategic partner for senior client stakeholders, conducting executive reviews and fostering long-term, value-based relationships.
  • Identified upsell opportunities and aligned delivery outcomes with revenue targets to contribute to business growth.
  • Implemented governance frameworks to monitor KPIs, revenue forecasts, and utilization metrics, ensuring visibility into delivery health and financial performance.
  • Facilitated regular management meetings with key stakeholders, resulting in clearer project requirements and smoother execution.
  • Explored integration of Agentic AI tools for semi-autonomous handling of documentation, status reporting, and stakeholder communications.
  • Managed profit and loss performance and controlled operational costs.
  • Monitored revenues and expenses to ensure profitability and drive financial efficiency.
  • Conducted risk analysis throughout project lifecycles, developing mitigation plans using tools such as SWOT analysis and risk registers.
  • Led regular delivery reviews, root cause analyses, and lessons-learned sessions to refine processes and eliminate bottlenecks.
  • Managed service contracts and ensured SLA compliance by collaborating with account teams to define or revise service offerings.
  • Tracked service credits and penalties based on contractual terms to maintain accountability and service quality.
  • Oversaw incident, problem, and change management processes to maintain service continuity and minimize operational disruptions.
Dec 2019 - Aug 2021
1 year 9 months
Frankfurt, Germany

Product Owner

PDI Technologies

  • Spearheaded Agile best practices across teams, resulting in a 15% increase in team velocity over three consecutive sprints.
  • Delivered a scalable B2B SaaS solution on Azure Cloud for fuel logistics, supporting the client’s expansion and aligning delivery with strategic roadmap goals.
  • Created, refined, and prioritized user stories in Azure DevOps within an Agile environment to ensure alignment with business goals.
  • Led the PDI Logistic Cloud project, acting as the primary interface between clients, stakeholders, and three Scrum teams (offshore and onsite), comprising 18 developers and QA engineers.
  • Ensured delivered solutions met business needs and client requirements within the defined timeframe and roadmap.
  • Authored detailed user stories and acceptance criteria, collaborating closely with the QA team to validate functionality and ensure expected outcomes.
Oct 2016 - May 2019
2 years 8 months
Kuala Lumpur, Malaysia

Product Owner

Soha Sdn Bhd

  • Acted as Product Owner in an IT solutions company based in Kuala Lumpur, managing end-to-end product delivery.
  • Collected and prioritized requirements, translating them into detailed user stories with acceptance criteria.
  • Coordinated with cross-functional teams to ensure timely delivery of features and enhancements.
  • Monitored progress, conducted backlog grooming, and refined the product roadmap to align with business objectives.
Jun 2014 - Oct 2016
2 years 5 months
Kuala Lumpur, Malaysia

Business Analyst and Scrum Master

Soha Sdn Bhd

  • Served as Business Analyst and Scrum Master, facilitating Agile ceremonies and Scrum practices.
  • Conducted business, gap, and SWOT analyses to inform project planning and decision-making.
  • Managed communication between business stakeholders and development teams.
  • Ensured continuous improvement by leading retrospectives and implementing process enhancements.

Summary

Dynamic and results-driven Product Owner/Manager with 9+ years of experience delivering enterprise-scale IT and SaaS solutions across ERP, Supply Chain, Logistics, Media, and Broadcasting. Skilled in end-to-end software delivery, aligning technology with business strategy. Experienced in leading cross-functional (onsite/offshore) teams, managing product backlogs, and delivering user-focused solutions. Strong background in business analysis, stakeholder engagement, and customer success—translating complex needs into Business Requirements Documents, Functional Requirements Documents, and Software Requirements Specifications. Skilled in Prompt Engineering and familiar with Agentic AI systems, leveraging autonomous agents and effective prompt design to optimize business processes, automate workflows, and improve decision-making. Proven track record in process optimization, risk mitigation, and driving innovation across global portfolios.

Skills

  • Scrum, Kanban, Agile And Scaled Agile (Safe)

  • Backlog Management

  • Business, Gap And Swot Analysis

  • Root Cause Analysis

  • Business Process Optimization

  • Strategic & Business Planning

  • Data Analysis & Visualization

  • Team Leadership

  • Project Planning And Scheduling

  • Change Management

  • Risk Management

  • Change Request Management

  • Incident Management

  • Problem Management

  • Lean Management

  • Effective Cross-functional Collaboration Across Product, Engineering, And Business Teams

  • Clear Stakeholder Communication And Strategic Alignment

  • Data-informed Communication And Decision-making

  • Strong Client Engagement And Retention Communication Strategies

  • Professional Relationship Building And Management

  • Confident Communicator And Collaborative Leader

  • Jira/confluence

  • Prompt Engineering

  • Agentic Ai

  • Mural

  • Ifs

  • Salesforce

  • Sap (Mm, Em, Hana)

  • Visio

  • Tableau

  • Uml, Dfd

  • Mindmapping

  • Python

Languages

English
Advanced
German
Intermediate

Education

Sep 2013 - Feb 2018

University Technology Malaysia

Doctorate of Philosophy, Strategic and Innovation Management · Management of Technology · Malaysia

Jul 2010 - Aug 2012

University Technology Malaysia

Master of Engineering, Supply Chain Management · Industrial Engineering · Malaysia

Sep 2005 - Feb 2008

Mazandaran University of Science & Technology

Bachelor of Engineering, Planning & System Analysis · Industrial Engineering · Iran, Islamic Republic of

Certifications & licenses

PSM

ITIL Foundation

PSPO

SAFe

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