Leadership & Performance Optimization: Led 50+ professionals from business and tech, blending servant and disciplinary leadership to drive AI automation, performance optimization, and efficiency.
Agile Transformation & Delivery: Championed Agile adoption across multiple teams, improving sprint delivery, achieving an 85% sprint completion rate and a 20% increase in development speed.
Product & Revenue Growth: Served as a Product Owner for a Banking App, leveraging Agile and Scrum methodologies to double sales revenue and GMV while scaling operations efficiently.
Financial & Process Optimization: Cut project costs by 15% through strategic vendor selection and optimized payments & subscriptions by integrating payment gateways and automating SaaS workflows, increasing conversion rates by 20%. Integrated cloud and CRM solutions (Salesforce, HubSpot), increasing uptime by 30% and cutting costs by 15%.
Stakeholder & Quality Management: Delivered key features 15% under budget, cut defects by 30%, and ensured a 98% bug resolution rate through XP, CI/CD, and strategic stakeholder alignment for seamless collaboration and impact.
Collaboration & Productivity: Improved team collaboration and workflow efficiency by integrating Jira, Confluence & Monday.com, leading to a 25% boost in productivity.
Soneri Digital – Web | App – Soneri Bank Limited is a Pakistani bank based in Karachi with 1 million + active users.
Metro Store - Web | App | CRM – Online supermarket offering fast open-box home delivery, multiple payment options, and serving 1 million + active users.
Aug 2019 - Jun 2020
11 months
Karachi, Pakistan
Technical Project Manager
Sitgo Travels
TravelTech Suite – ride-hailing and travel management platform with 50K+ users across multiple cities.
Led a team of 25 across business, tech, and logistics, optimizing travel tech to enhance decision-making, reliability, and reduce response time by 20%, blending disciplinary and servant leadership.
Implemented Scrum and XP methodologies, improving sprint velocity by 30% and reducing project timelines by 20%.
Developed and launched a custom-built analytics dashboard, enhancing data-driven decision-making by 40%.