Farhan (Dawood) Haider
Blue Prism Certified Professional Developer
Experience
Zürich, Switzerland
Co-Project Coordinator of an RPA Research Project
- Coordinated the partnership between consulting, research institute, and bank client
- Developed an RPA-chatbot hybrid product
- Analyzed various business processes and individual steps
- RPA tool used: UiPath
Frankfurt, Germany
AI Governance Consultant for the Introduction of GenAI for Process Automation
Bank
- Ensured the overall project goal together with the Product Owner
- Onboarded a new vendor including sourcing and contract negotiation with stakeholders (e.g., procurement, legal)
- Implemented and conducted necessary governance processes
- Integrated new extraction software/GenAI tools to improve data extraction and processing in a document management workflow
- Ongoing agile management of deliverables including setting up project organization and controlling time, quality, and cost in the overall project context
- Managed subprojects, including requirements management, structuring, agile planning, and prioritization
- Organized and optimized workstream communication for an end-to-end process to efficiently meet project goals
- Facilitated and ran meetings and workshops
- Change management consulting through targeted influence, coaching, and incentive systems
Frankfurt, Germany
Analyst and Advisor for Process Digitization and Automation
Bank
- Served as advisor and coach to train internal staff as developers and citizen developers
- Advised client on quality design of RPA development for controlling, billing, custody, and customer service processes
- Supported implementation and scaling of strategy and operating model in coordination with all stakeholders and partners
- Assisted in ensuring delivery and incident management quality by introducing ITIL approaches
- Analyzed and automated Atruvia systems like agree21, BAP/BWS (bank workstation), and OKP using RestAPI and UiPath
Hanover, Germany
Development of a Scan Processing Workflow
Bank
- Classified, read, and structured IDs
- Automated account opening or data validation by robot
- Trained and coached internal ABBYY and RPA teams
- Developed RPA components in the Fiducia/Atruvia context (agree21)
- Built intelligent OCR component
- Integrated UiPath and ABBYY FlexiCapture
Munich, Germany
External Project Manager for Introducing Intelligent Automation
Bank
- Prepared rollout of automation tools
- Conducted potential and process analyses
- Helped create the target operating model, access management, and operations manual according to BAIT
- Planned project for implementing process automation
- Managed risk and checked SLA compliance
- Installed Blue Prism and EMMA
- PMO for database, server, and machine setup
- Led vendor selection for IDP solution
- Developed IDP processes (classification, document processing)
- Coordinated meetings and status reports
- Documented in Confluence
Frankfurt, Germany
Business Analyst and Developer
Government Bank
- Developed process automations via UiPath in SAP
- Monitored existing processes & managed incidents per ITIL
- Created and updated functional specs and quality measures
- Coordinated release cycles (waterfall model)
- Maintained audit-proof documentation per BAIT
- Coached new UiPath developers
- Worked in a Scrum team using Jira and Confluence
- Versioned via GitLab
Frankfurt, Germany
Head of RPA Project
Government Bank
- Implemented (installation, business analysis, development, testing, go-live) RPA processes in finance, forex & risk departments
- Trained and coached the RPA team
- Analyzed processes in finance, controlling, and forex
- Developed mainframe (host), browser, and SAP processes
- Integrated SOAP API in RPA
- Created operating model with audit, security & data protection
- Laid foundation for Digital Office with RPA, agile & remote work
- Tool used: Blue Prism
Hanover, Germany
Business Analyst and Developer
Energy Group
- Developed various RPA automations
- Served as interface to controlling, procurement, and logistics departments
- Conducted requirement analyses and workshops with business units
- Managed testing and documentation of developments
- Created test cases with Gherkin
- Worked in Scrum and agile environments
- Managed incidents per ITIL
- Focus on Blue Prism and SAP
- Additional tools: Azure OCR; SmapOne; Splunk
- Worked in Scrum team and documented in Jira
Bochum, Germany
Development for Reading Energy Certificates
Real Estate Company
- Read energy certificates via Azure Form Recognizer
- Processed the extracted data by robot (UiPath)
- Transferred data to SAP database system via REST API
Hanover, Germany
Business Analyst in Automatic Underwriting Process
Industrial Insurer
- Analyzed business processes & requirements for liability and property
- Reviewed interfaces from business perspective
- Mapped data between policy systems, risk calculation systems, and quoting tool
- Introduced retirement tools and supported migration to new interface
- Developed functional and UI/UX solutions in Underwriting Workbench
- Identified and communicated improvement opportunities proactively
- Conducted tests, debugging, and quality assurance
- Set up regression tests and wrote test cases in Gherkin
- Collaborated with users, business units, and IT teams
Hanover, Germany
IT and Business Analyst for Intelligent Automation
Industrial Insurer
- Professionalized automation orchestration
- Added “Human in the Loop” via Camunda BPMN to fully automate small claims and co-insurances
- Integrated AI technologies and analyzed potentials
- Finalized market-standard security, data protection, and audit requirements per VAIT and reviewed risk management
- Expanded an operating model for the new “Center of Excellence Intelligent Automation” department
- Analyzed global processes, profitability, and effort estimates in claims area
- Introduced performance tracking and reports using Excel and PowerBI
- Rolled out UiPath technology and transferred expertise into the Center of Excellence
- Controlled global UiPath processes via Orchestrator and migrated them to Blue Prism/Camunda logic
- Transferred claims data via REST API from Camunda to Blue Prism RPA
- Versioned via GitLab and Azure DevOps
Hanover, Germany
Strategy and Implementation Consultant for Digital Automation
Industrial Insurer
- Created strategic concept paper
- Used as-is/to-be method with maturity assessment, implementation plan, and business case
- Strategy focus: process orchestration (BPMN), RPA, pattern recognition (OCR and AI-assisted reading), and citizen developer
- Tool focus: Camunda; Blue Prism; Smartfix; Semantha
- Acted as Product Owner for IT architecture of Blue Prism/Camunda/Smartfix (terminal server and Citrix automation) using UML
- Built an operating model for the new “Center of Intelligent Automation” department
- Introduced process pipeline and lifecycle per ITIL with potential assessments and process reviews in claims
- Addressed organizational security and GDPR to comply with VAIT
- Coached internal developers and introduced Scrum
Neu-Isenburg, Germany
Business Analyst for Process Digitization and Automation
Life Insurer
- Developed solution concepts for process automations
- Planned and moderated workshops with various business units
- Captured the “big picture” of process flows and broke down complex systems into manageable pieces using BPMN (Camunda) and UML
- Analyzed existing processes from BPMN tool Adonis
- Harmonized processes across four companies and mapped data flows
- Designed user interfaces for self-service portals and online customer flows with data protection in mind
- Created user stories in Jira and test cases in Gherkin
- Connected workflow engine with UiPath, msg.LF, and SAP via REST to transfer policy data
Neu-Isenburg, Germany
Business Analyst in Automation Project
Life Insurer
- Identified opportunities in the company
- Harmonized processes across departments and mapped data flows across four companies
- Ran process workshops and individual interviews
- Analyzed requirements for process automations in msg.LifeFactory, msg.office, and SAP for master data changes
- Documented using Adonis (BPMN), Jira & Confluence per VAIT
- Scaled strategy and operating model
- Ensured delivery following customer’s quality guidelines (ITIL)
- Wrote test cases in Gherkin and managed tests in Jira
- Digitized paper forms into web forms in online customer portal
- Developed new UiPath modules and REST APIs
Frankfurt, Germany
Concept Development of Automatic Coverage Check
Midsize Insurer
- Created a universal concept for automating coverage checks
- Analyzed policy terms for homeowners, auto, and liability insurance
- Standardized structure of policy terms
Frankfurt am Main, Germany
Head of RPA Project
Midsize Insurance Group
- Implemented (business analysis, development, testing, go-live) RPA processes in property and health insurance departments
- Analyzed property and health insurance processes
- Served as lead developer and designer for mainframe (host), browser, and Windows applications
- Trained, coached, and coordinated two RPA development teams
- Created operating model in agreement with audit, security & data protection, aligned with VAIT
- Trained IT and business units for operations
- RPA tool used: Blue Prism
Dortmund, Germany
Head of RPA Project
Midsize Insurer
- Continued the insurer’s RPA initiative
- Implemented (business analysis, development, testing, go-live) RPA processes in travel health insurance department
- Led design and quality review of developments
- Trained and coached RPA team
- Tool used: Blue Prism
Munich, Germany
RPA Rollout
Private Banking Group
- Implemented (analysis, development, testing, go-live) RPA in credit, payments/billing, advisory, anti-money laundering, and forex areas
- Trained and coordinated international RPA team
- Analyzed and documented process requirements
- Developed processes on Windows, mainframe, browser, SAP & Citrix
- Monitored multiple live processes
- RPA tool used: Blue Prism
Munich, Germany
Development of ML-Supported RPA Process
Wealth Management/Family Offices
- Analyzed processes in transactions and documentation
- Developed process for capturing transaction documents
- Automated browser and Java-based applications
- Processed unstructured data in three steps: OCR reading, data structuring with analytics, and capture via RPA
- Integrated ABBYY FineReader, Python, and UiPath
Munich, Germany
Project Lead and Development of Intelligent Policy Transfer
Insurer
- Lead developer of RPA automation for policy transfers
- Lead analyst capturing requirements (auto, liability & private health)
- Connected seven different applications (Windows, browser, mainframe, Java-based)
- Integrated SAP, Lotus Notes, REST API
- Extracted broker data using AI/text mining component
- Trained/coached internal team and built operating model
- Integrated Blue Prism and ITyX AI platform
Nuremberg, Germany
Lead Analyst
Public Sector
- Created solution sketches and technical design drafts for automation technologies
- Conceptualized the foundation of an automation strategy (RPA, BPMN, low-code, citizen developer, AI)
- Defined guidelines for providing a unified hyperautomation platform
- Strategically developed collaboration and communication structures (community)
- Designed concepts and formats for work with ML and automation considering data protection and compliance
- Advised management, functional architects, and business case analysts
- Consulted on preparing and running market research on automation technologies
Summary
has demonstrated a fundamental level of product ownership, proving an intermediate understanding of the Scrum framework and how to apply it to maximize the value delivered with a product. This individual has also demonstrated an understanding of how to maximize return on investment and optimize the total cost of ownership of products and systems.
Languages
German
NativeEnglish
AdvancedUrdu
AdvancedEducation
Sep 2016 - Aug 2017
Erasmus University Rotterdam
Master of Science · Economics and Business · Rotterdam, Netherlands
Oct 2012 - Oct 2015
Rheinische Friedrich-Wilhelms-Universität
Bachelor of Science · Economics · Bonn, Germany
Certifications & licenses
ABBY Advanced Certified
BPMN Diploma Camunda
Certified BluePrism Developer
Certified BluePrism Professional Developer
Certified BluePrism Solution Designer
Certified Business Analyst IQBBA
IQBBA
Certified Consultant EMMA
Diploma Business Analyst UiPath Gold
Product Owner PSPO I
Scrum Master PSM I
UiPath Diploma Advanced Developer
UiPath Diploma Solution Architect
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