Anastasia Ntima - Freelance

Recommended expert

Cologne, Germany

Experience

Mar 2025 - Present

11 months

I support companies during growth and transformation phases with an analytical, interdisciplinary, and solution-oriented approach.
I identify optimization potentials, translate business requirements into technical solutions, and guide the implementation together with IT and business departments (Operations).
A key success factor in my work is clear, structured communication among all stakeholders from requirements to go-live.

Aug 2019 - Feb 2025

5 years 7 months

Implementation of complex IT-supported process digitizations, CRM initiatives, and transformation projects.
Managing interdisciplinary project teams for the successful launch of new departments and the adaptation of the operating model, resulting in proven increases in efficiency, transparency, and organizational agility.

Apr 2017 - Aug 2019

2 years 5 months

Managing cross-functional teams to identify, analyze, and implement efficient IT-supported process workflows in the CRM environment.
Optimizing the entire sales and operations cycle through strategically planned and successfully implemented process improvements.

Apr 2016 - Apr 2017

1 year 1 month

Jan 2013 - Mar 2016

3 years 3 months

Optimizing pre- and post-sales processes at the European level to increase efficiency and scalability in a dynamic startup environment.
Leading a two-person team to successfully implement operational process improvements with measurable impact on organizational workflows.
Using data-driven decision making to derive effective actions.

Oct 2011 - Dec 2012

1 year 3 months

Process modeling and structured process analyses.
Optimizations in a dynamic startup environment to create efficient and scalable workflows.
Successful project leadership and implementation of sustainable process measures to increase operational efficiency and organizational maturity.

Oct 2010 - Sep 2011

1 year

Managing and implementing individual IT projects to develop custom software solutions in the waste management industry.

Oct 2007 - Sep 2010

3 years

Standardization of development processes and optimization of software-based systems according to SPICE and Automotive SPICE (ISO/IEC 15504) at leading OEMs and suppliers in the automotive industry.
Targeted process improvements led to higher maturity ratings and improved product quality in complex development environments.

10+ years: Project management and process optimization
8+ years: Sales Operations and Business Operations
3+ years: Team management and change management
15+ years: In IT, from startups to established companies with over 1000 employees

Industries: Telecommunications, digital marketing, technology, B2B and B2C.

Process Modeling & Bpm: Camunda Bpm, Sap Signavio Suite, Ids Aris Toolset, Blnner Ims Sycat Process Designer, Adonis
Software & Tools: Jira, Confluence, Microsoft Office 360, Salesforce.com, Zoho, Jenkins, Selenium
Methods & Frameworks: Agile (Scrum, Kanban), Lean Six Sigma, Bpmn 2.0, Eepk, Uml, Raci
Programming Languages (Basic Knowledge): Html, Java, C, Php, Css, Sql