Achim Reiners - Project and Program Manager, PMO Lead

Leverkusen, Germany

Experience

Dec 2017 - Present

8 years 2 months

Project and Program Manager, PMO Lead

Freelancer / Interim Manager

Project management for the site consolidation of a large telecommunications provider (Client: Telefonica) since 2023
IT multi-project management for a large leasing company (Client: Athlon) from 2021 to 2022
Migration of applications to the cloud and to another data center
Expansion and optimization of the application landscape through additional projects
Project management for developing an in-flight internet access platform for various airlines (Client: m3Connect/Deutsche Telekom) in 2021
Responsible management of an IP network consolidation (infrastructure project) at a large telecommunications provider (Client: Cisco/Vodafone) from 2017 to 2020
Planning and coordination of migrations and rollouts
Team leadership integrating different teams (network operators, hardware and service suppliers)

Mar 2010 - Oct 2017

7 years 8 months

Düsseldorf, Germany

Delivery & Program Manager

Tech Mahindra

Execution and coordination of two large programs focused on customer management, commercial management, and team management
Responsible leadership of a device testing program (Client: Vodafone) from 2013 to 2017 with 55 employees in six European countries
Management of a testing program for rating and billing applications (Client: T-Mobile) from 2010 to 2013 with 40–45 team members at onsite and offshore locations

Aug 2009 - Feb 2010

7 months

Düsseldorf, Germany

Senior Consultant & Project Manager

Sytel Reply

Project management and software development
Development of a web application for Deutsche Telekom
Introduction and use of new technologies

Jan 2000 - Jun 2009

9 years 6 months

Düsseldorf, Germany

Project Manager TelCo

Amdocs

Project lead for the software development of “Online Billing” (Client: T-Mobile)
Project management and consulting for ClarifyCRM (Client: T-Online)
Testing and consulting concepts for Customer Care & Billing as well as coordination (Client: Vodafone)

Oct 1998 - Dec 1999

1 year 3 months

Neuss, Germany

Head of Consulting Department

Template Software

Management of the Database Systems Competence Center
Personnel responsibility for a team of seven developers and technical project managers

Oct 1994 - Sep 1998

4 years

Cologne, Germany

Team Lead Software Development

Schleupen

Product development of software for healthcare
Development of client/server applications on UNIX and Windows platforms
Data modeling and general responsibility for the RDBMS
Application modeling using the CASE tool StP

Jul 1993 - Sep 1994

1 year 3 months

Cologne, Germany

Database Expert

/M/A/I

Development of software for healthcare
Development of client/server applications on UNIX and Windows platforms
Data modeling and responsibility for the RDBMS

Dec 1989 - Jun 1993

3 years 7 months

Maintal, Germany

Software Developer & Deputy Project Manager

Honeywell

Software development for building automation
Development of client/server applications on UNIX platforms
Responsibility for the data model

Summary

Over 30 years of experience as a project and program manager, PMO lead, consultant, and software developer
National and international team leadership of 50 employees in intercultural settings with different management cultures
Customer-focused, commercial thinking and actions
Solution-focused, flexible, and mediating team and customer communication
Solid, up-to-date expertise in computer science and mathematics with strong analytical skills
Team player
Leading projects and programs in software development, software testing, network technology, device testing, migrations

Skills

Customer Management: Consistent Approval From Internal And External Customers By Maintaining Excellent Customer Relationships At All Levels Of The Hierarchy
Team Management: Successful Leadership Of Mixed Teams With Different Qualifications And Cultural Backgrounds At The Local Site And Worldwide, Long Experience In Leading Teams Online
Financial Management: Focus On The Profitability Of Programs And Projects, Budget Responsibility
Telecommunications: Decades Of Diverse Experience In The Telecommunications Service Provider Sector, Deep Understanding Of The Market And Customer Needs Through Various Roles And Topics
Technical Experience: Various Programming Languages Including Java And C/c++
Operating Systems: Unix And Windows
Database Systems: Oracle, Informix, Sybase, Mysql With Deep Understanding Of The Underlying Concepts
Use Of Standard Tools: Qualitycenter, Sharepoint, Jira, And Confluence
Ms Office: Excel, Word, Powerpoint, Teams