Manuel (Mathias) Kunze

Project Manager and IT Infrastructure Specialist

Beverungen, Deutschland

Erfahrungen

Juni 2024 - Bis heute
1 Jahr
Essen, Deutschland

Project Manager

E.ON Digital Technology

Management of projects within the framework of Groupwide Services (GWS)

IT infrastructure projects from planning to realization

Definition of the project goal together with subject matter experts and customers (Requirements Engineering)

A well-thought-out and structured organization of the project

Setting milestones and project goals based on the target architecture

Management of scope and change requests to complete the project on time, within scope, and on budget

Management of risks and issues as well as dependencies and tracking of corrective actions

Preparation of regular reporting on project progress

Expert in M365 Services and Migration, mainly in SharePoint, Teams, One Drive and Exchange as well as Modern Workplace Rollouts

Jan. 2024 - Apr. 2024
4 Monaten
Laupheim, Deutschland

Desktop Support Specialist

SanData at Diehl Aviation

Technical support for Microsoft Client OS (Win7, 10, 11) in a corporate environment.

Handling software and hardware issues, assisting with network and server smart hand support.

Definition and tracking of milestones (project progress monitoring).

Implementing effective patch management and network solutions.

Collaborating with team members to improve service levels and project outcomes.

Supporting Office 365.

Conducting IT asset management via SAP, including warehouse management and inventory evaluation.

März 2022 - Bis heute
3 Jahren 3 Monaten
Remote

Project Manager

Solistaro

Management of Solistaro, a Remote Game Company, and responsibility for strategic alignment and business development in a distributed team environment.

Project planning and control; defining project objectives.

Establishing and structuring the project organization.

Definition and tracking of milestones (project progress monitoring).

Leading a remote-based, multidisciplinary team of 12 game developers, including senior managers.

Fostering a culture of collaboration and innovation across various global locations (USA, Germany, Spain, England).

Developing and implementing business plans to promote growth and profitability in a remote work environment.

Capturing and aligning requirements with business areas/experts.

Building and maintaining remote partnerships and relationships with customers, suppliers, and other stakeholders.

Monitoring Solistaro's financial performance and implementing measures to reduce costs and increase efficiency in a remote setting.

Change, risk, and dependency management.

Successful completion of an MVP (Minimum Viable Product).

Negotiating with external service providers to ensure efficient collaboration and service delivery.

Regular reporting (status, progress, results, etc.).

Using Jira, Confluence, Trello, Miro, and other tools for collaboration, project management, and team organization.

Nov. 2021 - Nov. 2023
2 Jahren 1 Monate
Donauworth, Deutschland

Subproject Manager and Consultant (IT Infrastructure)

Bechtle at Airbus Helicopter

Definition of project objectives

Establishing and structuring the project organization

Project planning and control

Capturing and aligning requirements with business areas/experts

Definition and tracking of milestones (project progress monitoring)

Technical support for Microsoft Client OS (Win7, 10, 11) in a corporate environment

Management of Active Directory services, DHCP, DNS, and resolution of hardware issues

Handling software and hardware issues, assisting with network and server smart hand support

Implementing effective patch management and network solutions

Collaborating with team members to improve service levels and project outcomes

Planning, leading, and executing PC refresh (replacement of 3000 devices)

Consulting and coordination with internal and external service providers

Change management

Practical experience in IMAC, VIP, and repair

Regular reporting (status, progress, results, etc.)

Support for G-Suite and Office 365

Software deployment via SCCM and MECM

Using ServiceNow and Jira for ticket management

Using Confluence for collaboration and documentation within the team

Reduced ticket backlog from 1000 to 200

Advising the IT team to improve Service Level Agreements (SLAs) from several weeks to a maximum of 5 days

Feb. 2020 - Nov. 2021
1 Jahr 10 Monaten
Deutschland

IMAC Support

Federal Employment Agency

Support for IMAC rollouts to ensure smooth hardware transitions.

Jan. 2019 - Bis heute
6 Jahren 5 Monaten

Creative and Leadership Roles in Game Software Development

Development of interactive content using Unreal Engine 5 and Blueprints.

Designing 3D environments and characters for games.

Leading a creative team to create high-quality content.

Implementing efficient workflows and agile methods.

Collaborating with other departments for content integration.

Training the team for continuous improvement of skills.

Effective resource and time management for timely project delivery.

Jan. 2019 - Dez. 2020
2 Jahren

Head of Art Team (Art Director)

Mittweida University

Definition of project objectives

Establishing and structuring the project organization

Project planning and control

Capturing and aligning requirements with business areas/experts

Definition and tracking of milestones (project progress monitoring

Change management

Risk and dependency management

Regular reporting (status, progress, results, etc.)

Zusammenfassung

As a seasoned Project Manager and IT Infrastructure Specialist, I bring a wealth of experience in managing complex projects and delivering robust IT solutions. My expertise spans across IT infrastructure, project planning, and strategic alignment, ensuring projects are completed on time, within scope, and on budget. At E.ON Digital Technology, I managed Groupwide Services projects, specializing in M365 Services and Migration, including SharePoint, Teams, One Drive, and Exchange. My role involved defining project goals, setting milestones, managing risks, and ensuring timely project completion. In my tenure at Solistaro, I led a remote team of 12 game developers, fostering collaboration and innovation across global locations. I successfully completed an MVP and implemented business plans to drive growth and profitability. At Bechtle for Airbus Helicopter, I managed subprojects, provided technical support for Microsoft Client OS, and executed a PC refresh project, replacing 3000 devices. I also improved SLAs significantly and reduced ticket backlog by 80%. With a strong foundation in Media Informatics and Interactive Entertainment from Mittweida University, I excel in both technical and creative roles, delivering high-quality results and driving continuous improvement.

Sprachen

Deutsch
Muttersprache
Englisch
Verhandlungssicher

Ausbildung

Mittweida University

Media Informatics and Interactive Entertainment · Mittweida, Deutschland