Uwe Bode - Freelance Consultant bei UB Consult

Frankfurt, Germany

Experience

Aug 2021 - Present

3 years 7 months

Project Manager UX

S-Communication Services GmbH

Development of a new banking frontend for private and corporate customers
Optimization of processes between conception and development within the savings bank association
Optimization of digital touchpoints for customers and savings bank institutes
Project management for new banking frontend projects for private and corporate customers
Project management for process optimizations in the team and interfaces in the corporate group
Optimization of the agile development model in conception for development
Ensuring UX and UI documentation
Establishing transparent project and milestone planning for team & committees
Project management of UX teams for private and corporate customers
Technical consulting for product owners
UX and requirements workshops
Management of external service providers (agencies for conception and research)
Planning and management of resources and budget

Mar 2018 - Jul 2021

3 years 5 months

Project and Requirements Manager

KION Group AG

Implementation, optimization and maintenance of KION Social Intranet (KSI) - Sharepoint
Evaluation and implementation of a company-wide intranet based on O365
Setup of an Identity & Access Management system
Multi-project management (Global HR / Identity Access Management / Social Intranet)
Project management for KION Social Intranet & Global Collaboration projects
Optimization of provider management
Introduction of an agile development model
Ensuring technical documentation & handover service
Implementation of a company-wide intranet platform based on Office 365 / Sharepoint Online including Yammer
IT project management / requirements management
Consulting for technical and business product owners
Introduction of agile project methodology
Management of external service providers
Communication lead to senior management (steering committee) and program management
Controlling (budget & resources)
Process analysis and rule development for company-wide Identity & Access Management system

Mar 2017 - Apr 2018

1 year 2 months

Consultant Project Management & Requirements Management

Mainova AG

Optimization of Mainova website, including all online services for mobile devices considering a new application platform and new CMS
Introduction of an agile project methodology
Relaunch of existing website for mobile devices (responsive design)
Introduction of a continuous delivery model
Optimization of customer UX (streamlining of customer portal)
Optimization of digital application processes
Optimization of internal editorial processes
Introduction of Mainova agile flow (agile process model)
Scaled Scrum
Kanban
Definition of strategic goals for the relaunch
Creation of tender and selection recommendation for UX & development agency
Consulting for overall project management, especially in setting up agile methodologies
Technical UX conception workshops
Requirements workshops
Consulting for product owners
Consulting for CMS selection process

Mar 2016 - Dec 2016

10 months

Transformation Manager

ING-DiBa AG

Representation of senior management "Digital Channels" in all transformation-related matters
Overall responsibility for successful transformation in the internal area (business and IT)
Develop transformation goals for the Digital Channels area and define the target image
Include changes in the line and align transformation with the goal of lean regular processes
Design the overall portfolio of the area to enable transformation
Communication lead Digital Channels in senior management
Mapping of all relevant requirements in top level requirements for portfolio management and their implementation in various projects/teams
Overall coordination / PMO of all employees/activities in the projects
Ensuring "Business Readiness" when introducing projects in various projects
Consideration and implementation of requirements and constraints of third-party areas (IT, Services, Compliance, Risk, Legal)

Oct 2015 - Mar 2016

6 months

Head of Public Web (Interim Management)

ING-DiBa AG

Operational management of the Public Web team in the Digital Channels area
Realignment of work processes, change management of employees and planning of a roadmap in preparation for the digital transformation project
Employee management including conducting annual reviews
Restructuring of work processes & methods
Cost and complexity reduction in cooperation with external service providers
Development of a staged plan for insourcing conception and development tasks
Preparation for realignment for the digital transformation program
Budget and cost control
Management of external agencies
Consulting for internal departments (Sales, Marketing, Service, Product groups)
Communication lead, including to senior management
Contract design with external agencies
Extensive recruiting measures

Nov 2013 - Sep 2015

1 year 11 months

Project Manager Mobile 2.0

ING-DiBa AG

Optimization of the public website, including interface to the banking system for mobile devices (responsive design)
Introduction of a new content management system on new IT infrastructure
Optimization of existing website for mobile devices (responsive design)
UX tailored to customer needs on mobile devices
Introduction of a new (dynamic) content management system
Optimization of digital touchpoints for customers
Optimization of digital application processes
Optimization of editorial processes, streamlining of websites
Realignment of IT infrastructure for the Public Web area
Overall project management
Technical consulting for product owners
UX and requirements workshops
Introduction of agile project methodology
Management of external service providers
Consulting for internal departments (Sales, Marketing, Service, Product groups)
Communication lead, including to senior management
Contract design, controlling

Jan 2013 - Mar 2014

1 year 3 months

Market Place Management

Otto Versand GmbH

Integration of new external trading partners
Ensuring technical and business processes with OSS partners
Further development of standard processes
Smooth technical and business integration of new trading partners (brands, shops, etc.)
Advising trading partners throughout the entire integration cycle
Ensuring fully integrated handover to operations
Optimization of standard processes for integrating new OSS partners
Project management, including integration planning & controlling
Technical consulting for trading partners
Connection options
Data formats
Invoice and order processing
Logistics process
Shop structure
Sales optimization
End-to-end tests

Mar 2008 - Dec 2013

4 years 10 months

Program and Project Manager

Otto Versand GmbH

Optimization & maintenance of the online shop [link]
Launch of international online shops (AT, NL, PL) and development of a new online platform for [link]
Introduction of new project management methods (PMI and Agile Frameworks)
Technical and business expansion of the trading platform [link]
Introduction of new tools for website management (search, web analysis, recommendations)
Expansion of the platform for international shops
Optimization of methods for more efficient project implementation
Communication structure and optimization at the interface to internal stakeholders and affected departments
Project management, requirements management, transformation management & PMO
Management of conception and development teams, including testing
Technical consulting for product owners
Extract of important projects:
New development of a shop system
Development / launch of international shop systems
Introduction of web analysis tool (DE, AT)
MV and A/B testing tool / methodology

Jan 2004 - Dec 2015

11 years

Business Development Manager, Project Manager, Interim Manager

Multiple Companies

Clients: Messe Frankfurt, Deutschland Card GmbH, Amadeus Germany, Adriatic Travel Design

Consulting for management
Development of new business areas
Business development for tourism distribution channels
Project management
Introduction of new technologies, working methods and systems
Analysis, planning and implementation
Interim management
Management consulting
Business analysis
Requirements management
Creation of business case
Overall project management
Management of conception and development teams, including test management
Technical consulting
Conducting/managing technical workshops
B2C marketing consulting - Travel Industry

Jan 2004 - Dec 2009

4 years

Business Development Manager

Ticket Online GmbH

Business development for tourism distribution channels
Expansion of technical framework conditions
Consulting for management
Business development and technical and procedural setup of a new distribution channel via leading travel distribution system
Preparation of feasibility study for connecting additional tourism providers to the distribution portfolio
Setup of an eCommerce system for trade fair operators, including electronic admission control and integration of a service center (logistics and call center)
Business analysis
Requirements management
Creation of business case
Overall project management
Management of conception and development teams, including test management
Technical consulting
B2C marketing consulting - Travel Industry
Support of various 2nd line processes, e.g. Legal, Controlling, Purchase

Jan 2004 - Dec 2004

1 year

Project Manager

Romantik Hotels & Restaurant International GmbH

Relaunch of the website including intranet
Provision of new editorial processes
Advising management on the selection of agencies
Relaunch of the website, especially merging all destinations into a global umbrella brand
Uniform customer journey across all products & services, including integration of a booking engine (real-time)
Simplified and independent content maintenance process
Creation of tender and selection recommendation for
Content Management System
Development partner
Lead agency
Overall project management, especially management of conception and development teams, including test management
Technical conception of UX for the booking engine
Consulting for management
Handover to daily operations

Summary

Ausgewählte erfolgreiche Projekte: - EXPO 2000 - Romantik Hotels International - Ticket Online - Deutschland Card - Otto Versand GmbH - ING-DiBa AG - Mainova AG - KION AG - S-Communication GmbH