Upasana Khan - Product Manager

Recommended expert

Munich, Germany

Experience

Aug 2023 - Jun 2025

1 year 11 months

Frankfurt, Germany

Product Manager

Moody’s

Led end-to-end product lifecycle management from roadmap definition to release, ensuring alignment between business goals and technical implementation in an agile SaaS environment
Owned roadmap and delivery for a regulatory B2B SaaS product, launching 0→1 compliance features (PEP, AML, Sanctions) that improved customer adoption by 2% and strengthened regulatory confidence
Improved master data quality for 100M+ entities, enabling launch of new product use cases, boosting customer retention, and supporting expansion into 2+ new industries through improved data accuracy and system consistency
Conducted market and user research to maintain competitive positioning and guide product innovation
Worked with Big 4 customers in complex environments, gathering requirements and converting them into actionable product improvements
Built and deployed anomaly detection for suspicious data patterns, automating risk flagging and improving compliance review efficiency by 35%
Coordinated across finance, engineering, data, compliance, and sales units to support the development and enhancement of analytics- and reconciliation-related product capabilities
Leveraged SQL, Python, Power BI, and Databricks to analyse large-scale data, uncover insights, and drive product optimization and growth opportunities
Designed and optimized data models by understanding customer requirements, database structures, and system workflows, increasing data processing efficiency and boosting customer satisfaction by 30%
Defined OKRs and mentored junior Product Managers on KPIs tracking, fostering a data-driven product culture and increasing collaboration

Mar 2023 - Jul 2023

5 months

Australia

Data Analyst Intern

KPMG

Designed and implemented automated data mapping processes using Python and ETL pipelines on AWS, enhancing customer behavior analysis accuracy by 20%
Developed and executed data-driven business strategies, leveraging predictive analytics and KPI tracking to increase efficiency and reduce errors
Built expertise in data quality frameworks and tested machine learning regression models, ensuring alignment with key data governance principles, accuracy, completeness, and compliance standards, improving data reliability for decision-making

Dec 2019 - Mar 2021

1 year 4 months

Bengaluru, India

Customer Data Advisor

Groupon

Conducted cyber risk assessments by analysing 10,000+ KYC data points using Tableau and Zendesk to identify phishing trends and develop proactive fraud prevention strategies, reducing cyber threats
Led cross-functional collaboration with engineering, security, and compliance teams using Agile methodology to implement cybersecurity policy and safeguard user data
Designed and implemented cyber fraud risk mitigation measures leveraging risk analysis, anomaly detection, and behavioural analytics, enhancing transaction security
Conducted cyber threat identification training for customer service teams, improving fraud identification accuracy, response efficiency, and compliance awareness

Nov 2018 - Aug 2019

10 months

Bengaluru, India

Junior Business Analyst

Razorpay

Monitored cyber threats by analysing 1000+ KYC and payment data using Azure Synapse, Python, BigQuery SQL, and Freshdesk, identifying fraud patterns and reducing chargebacks
Led anti-money laundering tracking initiatives using Agile methodologies, collaborating with Sales, Finance, and Engineering teams to implement risk mitigation strategies, reducing fraud-related losses
Mentored and trained Business Analyst interns in data visualization (Power BI, Tableau), enhancing their analytical skills and team efficiency
Identified new target markets through customer behaviour analysis and segmentation, leading to a 5% increase in sales and improved customer retention
Managed risk analysis projects focused on financial crime compliance, payment fraud detection, and regulatory cybersecurity policies, presenting policies and strategies that reduced recurring risk events by 40%
Developed automated cyber risk monitoring dashboards in Power BI, improving risk detection accuracy and fraud incident response time
Collaborated with compliance and fraud teams to deliver scalable, secure, and customer-centric payment experiences

Jan 2018 - Feb 2018

2 months

Bengaluru, India

Software Engineering Intern

Grid R&D

Designed “Unemployed”, an interactive web portal with login and signup pages for job seekers using Eclipse and J2EE
Developed HTML user interfaces, CSS, and Bootstrap for styling and JSP and Servlets for form actions
Stored form data into a MySQL database by implementing a JDBC connection
Ensured the application adhered to internal controls and security measures

Nov 2017 - Nov 2018

1 year 1 month

India

Business Analyst Intern

Bhilai Steel Plant

Conducted in-depth analysis of business continuity processes in SAP, identifying critical vulnerabilities and recommending data-driven improvements to enhance operational resilience and efficiency