Abdulla A.
Senior Product Consultant (Contract)
Experience
Apr 2024 - Present
1 year 9 monthsCologne, Germany
Senior Product Consultant (Contract)
Mindvalley
- Launched Eve AI, a conversational AI coach that increased course engagement by 25% through real-time, personalized prompts and guidance, reducing user isolation and improving user retention
- Led the development and beta release of the Transformation AI Coach, which provided tailored guidance to users, resulting in a 10% reduction in churn within the first quarter by utilizing predictive AI for personalized interventions
- Oversaw the rollout of AI-driven content recommendations across iOS/Android, boosting course completion rates by 25% through personalized suggestions based on dynamic user profiles
- Enhanced AI-driven customer experiences by optimizing predictive models for churn reduction, improving user retention with data-driven alerts and actions
- Spearheaded the use of predictive AI to analyze behavior and identify early churn risks, applying actionable prompts that directly impacted user retention and engagement
- Optimized AI-human escalation flows and maintained 90+ NPS while scaling engagement through smart feedback loops
May 2022 - Apr 2024
2 yearsBerlin, Germany
Senior Product Growth Manager
Coachhub
- Introduced AIMY™ as the first AI-powered conversational coaching assistant for Microsoft Teams, creating a seamless and personalized coaching experience for users in the Microsoft ecosystem, improving engagement and reducing friction in the onboarding process
- Launched the AIMY AI assistant roadmap after a successful pilot, integrating the assistant into the main CoachHub platform and laying the foundation for future AI-powered coaching, offering real AI coaches (not just assistants)
- Rolled out key AI-driven features:
- Personalized coaching at scale: Empowered users to find the perfect coach based on preferences (gender, coaching style, language, etc.), improving user satisfaction and engagement
- Organizational performance tracking: Allowed users to track their progress, ask for feedback, and receive personalized nudges and learning material recommendations, providing managers with valuable visibility on employee development
- Expert assistance: Leveraged AIMY to guide users in goal-setting and reflection after milestones, ensuring long-term professional development and consistent coaching results
- Increased engagement by 25% through the introduction of personalized AI recommendations and reminders, boosting coaching continuity and user satisfaction
May 2020 - Apr 2022
2 yearsCologne, Germany
Product & Growth Lead
Brunel
- Contributed to B2B2C offerings, improving logistics load efficiency for energy savings and delivering an analytics dashboard that optimized costs
- Reduced marketing costs by €100K through agile execution campaigns, enabling a 50% faster launch cycle
- Closed deals with 5+ new staffing clients (~€8M revenue) with data-driven sales proposals
- Applied Rocket Internet’s rapid-fire method, rolling out internal tools as customer-facing products in 4–12 week cycles, driving quick-turnaround results
Feb 2018 - Apr 2020
2 years 3 monthsBonn, Germany
Senior Product Manager
DHL
- Improved logistics load efficiency for energy savings, delivering an analytics dashboard to track and optimize costs, while overhauling product offerings and pricing to upsell 60% of clients
- As part of the first product team for Saloodo, a digital freight forwarding platform, conducted in-person user research, enhancing shipper connections and boosting fulfillment satisfaction by 30%
Oct 2015 - Feb 2018
2 years 5 monthsCologne, Germany
Product & Strategy Consultant
Several startups
- Advised startups on SaaS product growth, UX, and data analytics
- FixFi (US Fintech): Delivered secure payments, BNPL, and workflow solutions for SME banking
- Workerhero (DE Logistics): Established product management frameworks, optimizing staffing efficiency for clients like DHL & Gorillas
Sep 2012 - Aug 2015
3 yearsDhahran, Saudi Arabia
Project Engineer
Saudi Aramco
- Completed commissioning of water treatment analyzers in a mega project ($3.6bn budget)
- Used computer simulations effectively to reduce emissions by 10% within 12 months
Summary
AI- and data-focused Senior Product Manager with 10+ years of experience driving product strategy and delivery across B2B/B2C SaaS, fintech, and logistics. I’ve launched and scaled machine learning and conversational AI products, optimized data platforms, and led cross-functional teams in fast-paced, regulated environments. From building AI companions at Mindvalley and Coachhub to launching analytics dashboards and orchestrated payment platforms, I bring a track record of using first-principles thinking, stakeholder collaboration, and agile methodologies to deliver high-impact data and AI infrastructure products.
Skills
- Growth Strategy & Experimentation: A/b Testing, Funnel Optimization, User Segmentation
- Data & Analytics: Sql, Power Bi, Looker, Mixpanel, Google Analytics
- Crm & Marketing Automation: Hubspot, Salesforce, Email Lifecycle Optimization
- Financial Modeling & Forecasting: Pricing Strategies, Demand Forecasting, Financial Kpis
- Product Management & Agile: Roadmap Planning, Stakeholder Management, Okrs
Languages
Arabic
AdvancedGerman
AdvancedEnglish
AdvancedEducation
Oct 2020 - Jun 2022
University of Amsterdam
Master of Business Administration · MBA · Amsterdam, Netherlands
Oct 2017 - Jun 2020
University of Cologne
Master of Science, Environmental Sciences · Environmental Sciences · Cologne, Germany
Oct 2008 - Jun 2012
Colorado State University
Bachelor of Science, Electrical & Computer Engineering · Electrical & Computer Engineering · Fort Collins, United States · Cum Laude
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