Abdulla A.

Senior Product Consultant (Contract)

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Cologne, Germany

Experience

Apr 2024 - Present
1 year 9 months
Cologne, Germany

Senior Product Consultant (Contract)

Mindvalley

  • Launched Eve AI, a conversational AI coach that increased course engagement by 25% through real-time, personalized prompts and guidance, reducing user isolation and improving user retention
  • Led the development and beta release of the Transformation AI Coach, which provided tailored guidance to users, resulting in a 10% reduction in churn within the first quarter by utilizing predictive AI for personalized interventions
  • Oversaw the rollout of AI-driven content recommendations across iOS/Android, boosting course completion rates by 25% through personalized suggestions based on dynamic user profiles
  • Enhanced AI-driven customer experiences by optimizing predictive models for churn reduction, improving user retention with data-driven alerts and actions
  • Spearheaded the use of predictive AI to analyze behavior and identify early churn risks, applying actionable prompts that directly impacted user retention and engagement
  • Optimized AI-human escalation flows and maintained 90+ NPS while scaling engagement through smart feedback loops
May 2022 - Apr 2024
2 years
Berlin, Germany

Senior Product Growth Manager

Coachhub

  • Introduced AIMY™ as the first AI-powered conversational coaching assistant for Microsoft Teams, creating a seamless and personalized coaching experience for users in the Microsoft ecosystem, improving engagement and reducing friction in the onboarding process
  • Launched the AIMY AI assistant roadmap after a successful pilot, integrating the assistant into the main CoachHub platform and laying the foundation for future AI-powered coaching, offering real AI coaches (not just assistants)
  • Rolled out key AI-driven features:
  • Personalized coaching at scale: Empowered users to find the perfect coach based on preferences (gender, coaching style, language, etc.), improving user satisfaction and engagement
  • Organizational performance tracking: Allowed users to track their progress, ask for feedback, and receive personalized nudges and learning material recommendations, providing managers with valuable visibility on employee development
  • Expert assistance: Leveraged AIMY to guide users in goal-setting and reflection after milestones, ensuring long-term professional development and consistent coaching results
  • Increased engagement by 25% through the introduction of personalized AI recommendations and reminders, boosting coaching continuity and user satisfaction
May 2020 - Apr 2022
2 years
Cologne, Germany

Product & Growth Lead

Brunel

  • Contributed to B2B2C offerings, improving logistics load efficiency for energy savings and delivering an analytics dashboard that optimized costs
  • Reduced marketing costs by €100K through agile execution campaigns, enabling a 50% faster launch cycle
  • Closed deals with 5+ new staffing clients (~€8M revenue) with data-driven sales proposals
  • Applied Rocket Internet’s rapid-fire method, rolling out internal tools as customer-facing products in 4–12 week cycles, driving quick-turnaround results
Feb 2018 - Apr 2020
2 years 3 months
Bonn, Germany

Senior Product Manager

DHL

  • Improved logistics load efficiency for energy savings, delivering an analytics dashboard to track and optimize costs, while overhauling product offerings and pricing to upsell 60% of clients
  • As part of the first product team for Saloodo, a digital freight forwarding platform, conducted in-person user research, enhancing shipper connections and boosting fulfillment satisfaction by 30%
Oct 2015 - Feb 2018
2 years 5 months
Cologne, Germany

Product & Strategy Consultant

Several startups

  • Advised startups on SaaS product growth, UX, and data analytics
  • FixFi (US Fintech): Delivered secure payments, BNPL, and workflow solutions for SME banking
  • Workerhero (DE Logistics): Established product management frameworks, optimizing staffing efficiency for clients like DHL & Gorillas
Sep 2012 - Aug 2015
3 years
Dhahran, Saudi Arabia

Project Engineer

Saudi Aramco

  • Completed commissioning of water treatment analyzers in a mega project ($3.6bn budget)
  • Used computer simulations effectively to reduce emissions by 10% within 12 months

Summary

AI- and data-focused Senior Product Manager with 10+ years of experience driving product strategy and delivery across B2B/B2C SaaS, fintech, and logistics. I’ve launched and scaled machine learning and conversational AI products, optimized data platforms, and led cross-functional teams in fast-paced, regulated environments. From building AI companions at Mindvalley and Coachhub to launching analytics dashboards and orchestrated payment platforms, I bring a track record of using first-principles thinking, stakeholder collaboration, and agile methodologies to deliver high-impact data and AI infrastructure products.

Skills

  • Growth Strategy & Experimentation: A/b Testing, Funnel Optimization, User Segmentation
  • Data & Analytics: Sql, Power Bi, Looker, Mixpanel, Google Analytics
  • Crm & Marketing Automation: Hubspot, Salesforce, Email Lifecycle Optimization
  • Financial Modeling & Forecasting: Pricing Strategies, Demand Forecasting, Financial Kpis
  • Product Management & Agile: Roadmap Planning, Stakeholder Management, Okrs

Languages

Arabic
Advanced
German
Advanced
English
Advanced

Education

Oct 2020 - Jun 2022

University of Amsterdam

Master of Business Administration · MBA · Amsterdam, Netherlands

Oct 2017 - Jun 2020

University of Cologne

Master of Science, Environmental Sciences · Environmental Sciences · Cologne, Germany

Oct 2008 - Jun 2012

Colorado State University

Bachelor of Science, Electrical & Computer Engineering · Electrical & Computer Engineering · Fort Collins, United States · Cum Laude

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