Thorsten (Dipl. Ing.) Katschke

Betriebswirt in leitender Position mit Schwerpunkten Management, Kundenorientierung sowie Vertrieb

Thorsten Katschke
Postbauer-Heng, Germany

Experience

Jun 2021 - Nov 2021
6 months

Serviceleiter, Centerleiter, Mitglied der Geschäftsleitung

Autohaus Schreiner/Wöllenstein

Prozessoptimierung im Lkw-Service

Mar 2002 - May 2021
19 years 3 months

Leiter des Servicebereichs (Werkstätten, Ersatzteillager)

Südstern-Bölle AG & Co KG

  • Verantwortung für 7 Niederlassungen
  • Mitglied der Geschäftsleitung seit Februar 2002
  • Beauftragter Qualitätsmanagement seit April 2004
  • Verantwortlicher für die gewerblichen Vermietservices "Charterway" und "Van Rental" seit Juni 2006
Jan 1999 - Feb 2002
2 years 2 months

Serviceleiter, Prokurist

Autohaus Medele & Geier

Oct 1998 - Jan 2000
1 year 4 months

Serviceleiter

Autohaus Scheuerecker

May 1995 - Sep 1998
3 years 5 months
Dresden, Germany

Leitung Kundendienst

Daimler AG

Apr 1992 - May 1995
3 years 2 months
Rottweil, Germany

Serviceleiter

Autohaus Geiselmann

Jan 1990 - Mar 1992
2 years 3 months
Germany

Trainee Nachwuchsgruppe

Daimler AG

Summary

Experienced business economist with a proven track record in leadership roles across service management, customer orientation, and sales. Over 25 years of expertise in optimizing processes, managing multi-location operations, and driving quality standards in the automotive industry. Key strengths include overseeing service departments, spare parts logistics, and rental services for commercial vehicles. Successfully managed operations for up to seven branches, ensuring efficiency and profitability. Certified in quality management and adept at implementing process improvements to enhance customer satisfaction and operational performance. With a background in mechanical engineering and certifications in business management and leadership, I bring a strategic approach to complex challenges. My focus is on delivering measurable results through effective team leadership, process optimization, and customer-centric solutions.

Languages

German
Native
English
Advanced

Education

Oct 1984 - Jun 1988

Fachhochschule Bochum

Diplom Ingenieur · Maschinenbau · Bochum, Germany

Oct 1983 - Jun 1984

Gewerbliche Schulen Witten

Fachabitur · Witten, Germany

Oct 1980 - Jun 1983

Daimler AG, Niederlassung Dortmund

KFZ-Schlosser · KFZ-Schlosser · Dortmund, Germany

Certifications & licenses

Certified Manager

Mercedes AG Global Training

Betriebswirt GA

IHK Villingen-Schwenningen