Stefan M.

Customer Service Representative

Gaildorf, Germany

Experience

Mar 2025 - Present
5 months
Stuttgart, Germany
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Mercedes Benz AG

  • Technical cost planning for fuel lines
  • Creating cost calculation and supplier comparison tools, including risk analysis, using MS Excel
  • Contributing to the creation of the requirements specification
  • Contributing to the creation of MS PowerPoint presentations with ThinkCell for cost and quote comparisons and analyses.
Aug 2023 - Sep 2024
1 year 2 months
Rosengarten, Germany
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Serafima GmbH

  • 3D design of various components (e.g. metal parts, stamped-bent parts) with Autodesk Inventor
  • 2D drawing derivation (production and customer drawings) with the Autodesk Inventor CAD system
  • Optimization and concept development of the functionality and cost of various components
Apr 2022 - Jul 2023
1 year 4 months
Hausen im Wiesental, Germany
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Autokabel Management GmbH

  • 3D design of various components (e.g. injection-molded parts, stamped-bent parts) using the Siemens NX CAD system
  • 2D drawing derivation (production and customer drawings) using the Siemens NX CAD system
  • Optimization and concept development for functionality and cost of various components (e.g. injection-molded parts, stamped-bent parts)
  • Creating presentations with MS PowerPoint
  • Close contact with team members and suppliers to coordinate requirements
  • Sizing, design, and 2D drawing derivation of assembly fixtures/tools using the Siemens NX CAD system
  • Process from gathering requirements, preparing CAD documents, possibly measuring fixtures/interfaces on site, up to commissioning
  • Coordinating production with in-house toolmaking or, if external, handling the procurement process
  • Preparation for CE approval
  • Responsible for designing components and assemblies from the quotation phase to series maturity, in change management also beyond
  • Creating 3D models as well as assembly, production, and customer drawings
  • Optimizing components based on results from prototype testing, FEA analysis, and trials
  • Numerous optimizations of components regarding cost and functionality. The project could not be continued by the existing team. After taking over, I completed the project with my own solutions.
Nov 2021 - Apr 2022
6 months
Germany

Customer Service Representative

S-KON Sales Kontor Hamburg GmbH

  • Advising customers by phone
  • Strengthening relationships with existing customers and providing support
  • Arousing customer interest in the product or service
  • Selling products and services (communication & internet)
  • Employer's industry: sales
  • Numerous sales successes
Nov 2019 - Nov 2021
2 years 1 month
Germany

Freelance work as a graduate engineer

  • Selling advertising media for IKM-Media Vertrieb and assisting with process engineering audits for Wille Verfahrenstechnik & Engineering
Oct 2017 - Sep 2018
1 year
Aalen, Germany

Graduate Engineer

Entec-Stracon GmbH

  • Development & Design
  • Aluminum wheels, die-casting tools, fixtures, CAD CATIA V5 and Siemens NX
  • Employer's industry: automotive engineering, engineering office
  • Technical solutions and optimizations
Aug 2017 - Oct 2017
3 months
Oberfischbach, Germany

Graduate Engineer

FIMA Maschinenbau GmbH

  • Development & design of industrial fans
  • CAD Autodesk Inventor and AutoCAD 2000
  • Employer's industry: mechanical engineering, industrial fans
  • Technical solutions and cost optimizations
Apr 2017 - Jul 2017
4 months
Heidelberg, Germany

Graduate Engineer

TI-Automotive (Heidelberg) GmbH

  • Development & design of tubing assemblies
  • CAD CATIA V5
  • Employer's industry: automotive manufacturing
  • Technical solutions and cost optimizations
Jun 2016 - Mar 2017
10 months
Nagold, Germany

Graduate Engineer

MHG Fahrzeugtechnik GmbH und BIN Boysen Innovationszentrum Nagold GmbH & Co. KG

  • Development & design
  • Developing concepts and preparing presentations
  • Design of exhaust systems
  • Concept development for cost-effective solutions to existing technical problems
  • Conducting packaging studies - package
  • Design of production equipment (stamping tools, deep-drawing tools) CAD CATIA V5
  • Employer's industry: automotive manufacturing, exhaust systems
  • Technical solutions and cost optimizations. The project could not be continued by the existing team. After taking over the project, I completed it using my own solutions.
Nov 2015 - Apr 2016
6 months
Coburg, Germany

Graduate Engineer

Brose Fahrzeugteile SE & Co. KG

  • Development & design of vehicle seats, identification of necessary technical actions (error correction, cost optimization, function optimization) in the area of seat structure development for passenger cars
  • Developing concepts and preparing presentations
  • Design of production equipment (fixtures)
  • CAD CATIA V5
  • Packaging studies, kinematics
  • Employer's industry: automotive manufacturing, vehicle seats
  • Technical solutions and cost optimizations
Jul 2015 - Nov 2015
5 months
Sindelfingen, Germany

Graduate Engineer

Lear Corporation

  • Development & design
  • Design of vehicle seats
  • Packaging space analysis, kinematics
  • CAD Siemens NX
  • Industry: Automotive, vehicle seats
  • Technical solutions and cost optimizations. The project couldn't be continued by the existing team. After taking over, I completed it with my own solutions.
Mar 2015 - Jul 2015
5 months
Weissach, Germany

Graduate Engineer

Kestell GmbH

  • Development & design of climate, heating, cooling, servo-cooling and oil return lines for the automotive industry
  • Development & design of ventilation ducts for the automotive industry
  • Concept development for cost-effective solutions to existing technical issues
  • Concept development for function optimization
  • CAD CATIA V5
  • Packaging space studies
  • Industry: Automotive, climate lines
  • Technical solutions and cost optimizations. The project couldn't be continued by the existing team. After taking over, I completed it with my own solutions.
Jun 2014 - Nov 2014
6 months
Heilbronn, Germany

Graduate Engineer

EuroEngineering GmbH

  • Development & design of brake booster products
  • Requirements coordination for drawings with prototype construction
  • Project planning, topic coordination and purchasing for A-samples
  • CAD CATIA V5
  • CAD Pro/E / Creo 2.0
  • Industry: Automotive, climate lines
  • Technical solutions and cost optimizations
Apr 2012 - Apr 2013
1 year 1 month
Leutenbach, Germany

Graduate Engineer / Project Manager

Reutter GmbH

  • Project management, technical team leadership of about 5 employees
  • Development & design of fuel cap products
  • Creation of design concepts during the offer phase based on technology, specific customer requirements (e.g.: APQP), and costs
  • Creation of specifications based on requirements specifications
  • Coordination of all project-related activities
  • FMEA coordination
  • Close collaboration with sales, production, process development, purchasing, and quality management
  • Preparation of technical documents for the development of plastic parts and assemblies, etc.
  • Provision of primary data for offer preparation
  • Cost calculation and preparation of cost forecasts
  • Test planning
  • Supplier support
  • Creation and participation in feasibility studies
  • Report preparation
  • CAD CATIA V5
  • Industry: Automotive, fuel cap systems
  • Technical solutions and cost optimizations. The project couldn't be continued by the existing team. After taking over, I completed it with my own solutions.
Apr 2011 - Mar 2012
1 year
Augsburg, Germany

Graduate Engineer / Resident Engineer

Faurecia Deutschland

  • Resident engineer, technical leadership of about 4-5 employees
  • On-site technical customer support
  • Creation of FMEAs and feasibility analyses
  • Data management
  • Technical team leadership
  • Development & design of exhaust systems
  • CAD CATIA V5
  • Industry: Automotive, exhaust systems
  • Technical solutions and cost optimizations. The project couldn't be continued by the existing team. After taking over, I completed it with my own solutions.
Sep 2010 - Mar 2011
7 months
Schiltach, Germany

Graduate Engineer

Hansgrohe GmbH

  • Development and design of automated assembly workstations for bathroom fittings
  • Design of mechanical components (metal and plastic) - (3D and assembly)
  • Creation of 2D drawings with CATIA V5
  • FMEA
  • CE risk assessments and feasibility analyses
  • Employer's industry: Bathroom fittings
  • Technical solutions and cost optimizations
Apr 2002 - Mar 2009
7 years
Backnang, Germany

Graduate Engineer / Deputy Group Leader

SMA - Metalltechnik GmbH & Co. KG

  • Technical management of about 5 employees
  • Detailed design of solutions for tools, gauges, assembly fixtures, soldering fixtures, welding fixtures, milling fixtures for air conditioning, heating and water lines
  • Technical support for the production department
  • Development, optimization and design (CATIA V4/V5) of tools (plate pressing tools, staking tools, etc.), fixtures (assembly fixtures, milling fixtures, drilling fixtures, collaring fixtures, stud welding fixtures, welding fixtures, soldering fixtures) as well as testing equipment (various gauges for pipes, pipelines, holders) for pipelines made of: aluminum, steel and stainless steel
  • Design of metal and plastic parts
  • Management and technical support of external suppliers
  • Complete new development of a plastic tubing system
  • FMEA
  • Employer's industry: Automotive engineering, tubing systems
  • Technical solutions and cost optimizations
Jan 2001 - Mar 2002
1 year 3 months
Backnang, Germany

Graduate Engineer

SMA - Metalltechnik GmbH & Co. KG

  • Technical support for production, development, optimization and design (CATIA V4/V5) of tools (plate pressing tools, staking tools, etc.), fixtures (assembly fixtures, milling fixtures, drilling fixtures, collaring fixtures, stud welding fixtures, welding fixtures, soldering fixtures) and testing equipment (various gauges for pipes, pipelines) for pipelines made of: aluminum, steel and stainless steel
  • Management and technical support of external suppliers
  • Employer's industry: Automotive engineering, tubing systems
  • Technical solutions and cost optimizations
Sep 2000 - Dec 2000
4 months
Alfdorf, Germany

Graduate Engineer

TRW Automotive GmbH & Co. KG

  • Development, optimization and design (CATIA V4) of head airbag and seat airbag modules
  • Management and technical support of external suppliers
  • Design of mechanical components - plastic and metal - (3D and assembly), 2D drawing creation with CATIA V4
  • FMEA and feasibility analyses
  • Complete new development of a firing ramp system for head airbag systems
  • Employer's industry: Automotive manufacturing, exhaust systems
  • Multiple inventions, technical solutions and cost optimizations. The project could not be continued by the existing team. After taking over the project, I completed it using my own solutions.
Jan 1999 - Aug 2000
1 year 8 months
Leinfelden-Echterdingen, Germany

Graduate Engineer

FERCHAU Engineering GmbH

  • Design of individual parts for driver and passenger airbag modules
  • Design of mechanical components (3D and assembly)
  • 2D drawing creation with CATIA V4
  • FMEA
  • 2D drawing creation with ME 10
  • Technical solutions and cost optimizations
  • Innovative optimization of pneumatic machines for Festo AG (approx. 70% cost reduction and improved functionality)
Sep 1991 - Oct 1998
7 years 2 months
Gaildorf, Germany
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Merz GmbH

  • Sheet metal processing: deep drawing, punching, and bending technology
  • Industry of employer: sheet metal processing
  • Technical solutions and cost optimization
Apr 1990 - Aug 1991
1 year 5 months
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Wizemann GmbH

  • Industry of employer: sheet metal processing
  • Valve components for the automotive industry through turning, milling, grinding, etc.
  • Industry of employer: vehicle manufacturing, valve production
Sep 1984 - Mar 1988
3 years 7 months
Romania

Graduate Engineer / Technical Assistant

Metal and Chemical Company

  • Technical management of about 50 employees
  • Supplier support
  • Technical assistance
  • Industry of employer: metallurgy

Summary

I am an optimistic person with strong self-confidence, creativity, and a high level of initiative. I believe that anything I truly want in life is achievable. I do not shy away from decisions and risks. I value honesty and authenticity in my words and actions. I am also eager to learn, flexible, and resilient. I can set and reach my own goals, deliver a lot, handle stress positively, plan and organize well, and fully commit myself. During my long career, I have often taken over projects that other teams had abandoned, and I have successfully completed them all. I enjoy organizing, creative teamwork, analytical thinking, and solving problems in a systematic way. Working purposefully with the highest level of commitment is my top priority! My professional and life experience, along with a well-developed talent for communication and working with people, makes me successful. I have also kept my ability to work well in a team. Besides my technical expertise, my enthusiasm, willingness to learn, and flexibility were crucial for my career growth.

Languages

German
Native
Hungarian
Advanced
Romanian
Advanced
English
Intermediate

Education

Oct 2007 - Jun 2009

Wilhelm Büchner Hochschule Darmstadt

Industrial management, business administration, organization, corporate management, controlling, accounting, and finance · Darmstadt, Germany

Oct 1981 - Jun 1984

Hochschule Neustadt

Graduate Engineer (FH) · Metallurgy for non-ferrous metals · Romania

Certifications & licenses

Project Management

Project Management License

Stuttgart

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