Robert Klasen

Product Manager

Düsseldorf, Germany
Experience
Jan 2019 - Present
6 years 7 months
Düsseldorf, Germany

Product Manager

aiFind

  • Responsible for ensuring ease, variety, and fun in the business through product management.
  • Daily communication with customers, CEOs, and colleagues primarily in English and German.
  • Collaboration with a development team based in Athens, handling cultural and language differences effectively.
  • Engages with customers actively, collects feedback, discusses ideas, and tries new approaches to innovate.
  • Focuses on creating lightweight, user-friendly, and self-explanatory systems promoting efficient and enjoyable work environments.
Jan 2018 - Dec 2021
4 years

Master of Science - MS, Business Consulting & Digital Management

FOM Hochschule für Oekonomie & Management

Jan 2017 - Present
8 years 7 months
Düsseldorf, Germany

Project Manager and IT Consultant

Dr. Glinz Covis GmbH

Jan 2013 - Dec 2017
5 years

Bachelor of Science - BS, Business Informatics

FOM Hochschule für Oekonomie & Management

Jan 2011 - Dec 2016
6 years
Düsseldorf, Germany

IT Administrator

Deutsche Telekom

Jan 2010 - Jan 2011
1 year 1 month
Düsseldorf, Germany

Service Manager

Deutsche Telekom

Sep 2007 - Jan 2010
2 years 5 months
Düsseldorf, Germany

IT Systems Electronics Technician

Deutsche Telekom

Summary

I bring simplicity, variety, and fun into business.

In my view, fun has a huge impact on productivity and satisfaction. When people enjoy listening to me and I have their attention, I can get my message across more effectively.

An added benefit with colleagues and employees: as far as I can, I can keep them engaged long-term. If I am happy, I have no intention of leaving.

For me, communication is the ultimate discipline. As simple as communication sounds, it can be very challenging. Every day I talk with customers, CEOs, and colleagues. I'm mostly on a first-name basis, sometimes more formal—at least when I don’t know the person. I throw in a casual joke here and there, and I switch between German and English daily because our aiFind developers are based in Athens. Cultural differences? They exist but aren’t a problem. On the contrary: we’re always learning something new.

This is what defines us. Openness to everything and everyone, gathering and discussing ideas, actively involving our customers and taking in feedback. Then we just give things a try. That’s how innovation is born and why aiFind remains lightweight.

This is what a system needs today. A slim, self-explanatory interface that’s fun to use. A convenient and efficient system. That’s what aiFind, and I, stand for.

Languages
German
Native
English
Advanced
Education
Oct 2018 - Jun 2021

FOM Hochschule für Oekonomie & Management

Master of Science · Business Consulting & Digital Management · Germany

Oct 2013 - Jun 2017

FOM Hochschule für Oekonomie & Management

Bachelor of Science · Business Informatics · Germany

Certifications & licenses

Certified Professional Requirements Engineer

Professional Scrum Master I

Swyx Certified Technical Expert

Swyx Certified Technical Professional

Wireshark & Voice over IP

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