Norbert Stilling

Areas Of Expertise

• Project Management: Planning And Leading Projects And Subprojects According To The Methodologies Of Gpm (German Association For Project Management) And Pmi (Project Management Institute); Facilitating Kick-offs, Workshops, Project, Steering Committee And Status Meetings; Supporting Project Teams With Tasks Such As Project Structuring, Stakeholder Management, Scheduling And Resource Planning, Cost Management, Quality Management, Project Communication, Documentation, Risk Management, Project Controlling And Project Closure
• Information Technology: Creating Documents Such As Requirement And Functional Specifications, Business Cases, Designs And Analyses; Planning And Conducting Private And Public Tenders (Eu-wide And National Under The Procurement And Contract Regulations (Vol)); Acting As A Link Between Business Units, It Departments And External Service Providers; Introducing Standard Software (Erp, Crm, Itsm, Mis) And Custom Solutions
• Organization & Business Analysis: Auditing Management Systems According To Iso 19011; Analyzing, Modeling And Optimizing Business Processes Using Bpmn; Analyzing And Improving Information And Document Management
• Information Security & Data Protection: Designing And Implementing Management Systems (E.g. For Information Security, Quality Management And Data Protection); Maturity Assessment For Iso 27001 (Statement Of Applicability), Iso 27002 And Nis2; Planning And Supporting Certification For Iso 9001 And Iso 27001; Implementing Risk Management According To Iso 31000; Implementing Data Protection Requirements According To Eu Gdpr And The New Federal Data Protection Act; External Data Protection Officer
• Abbreviations And Frameworks: Bpmn, Cism, Gdpr, Itil, Itsm, Iso 9001, Iso 27001, Nis2, Pci, Pmp, Vol, Vgv

Self-assessment / Soft Skills

• Thinking: Structured, Analytical And Business-oriented Thinking
• Acting: Reliability, Loyalty, Transparency And Integrity; Working Independently With High Dedication
• Communicating: Continuous And Transparent Communication With Clients And Team Members; Valuing Constructive Feedback
• Leading: Cooperative And Team-oriented Leadership Style Based On Mutual Respect
• Learning: Strong Curiosity For New Things And Passion For Continuous Learning; Sharing Knowledge And Experience When Needed

Knowledge And Experience In It

• Methods And Standards: V-model, Itpm, Din 69900, Iso 10006, Bpmn 2.0, Iso 27000, Iso 9000, Iso 19011, Iso 31000, Eu General Data Protection Regulation (Gdpr, New Bdsg), Nis2, Itil, Cmmi, Bsi Basic Protection
• Standard Software: Ms Office / M365 (Word, Powerpoint, Excel, Outlook, Teams), Confluence, Ms Visio, Ms Draw, Jira, Adobe Photoshop, Image Composer, Fireworks, Html Editors (Dreamweaver, Ultradev, Ms Frontpage)
• Erp Systems And Business Modules: Master Data Management, Information Systems/mis/eis/bi, Order Processing And Throughput, Invoice Verification, Purchasing, Pricing And Bonuses, Logistics, Goods Receipt/dispatch Processing, Preliminary And Final Costing, Scheduling, Material Procurement, Production Data Collection
• Ai Software: Chatgpd, Copilot, Deepl, Midjourney, Synthesia
• Other Software: Project Management (Primavera Pm, Ca Clarity Ppm, Ms Project), Business Process Modeling (Aris, 5-column Model), Crm (Microsoft Dynamics Crm 2013, Various Custom Solutions), Forensic Software (Encase), Document Management (Documentum, Sharepoint)
• Databases: Oracle, Ms Access, Sql, Mysql
• Programming: Methodological Knowledge Of Programming And Software Development
• Hardware And Operating Systems: Sufficient Knowledge For Analyzing And Documenting Requirements