New IT strategy and organization model combined with the introduction of IT service management, SAP S/4
Preliminary study, significant cost optimizations in the areas of material, license and outsourcing costs
Implementation of IT security strategy, ISO 27001 and NIS-2
Jan 2023 - Apr 2023
4 months
CFO Advisory
Tentamus Group
Analysis of the national and international ERP landscape
Tendering and selection of an ERP software for the entire group to optimize financial and logistical processes
Outsourcing of legacy systems (Datev) to an ISO 27001 certified data center
Transformation of the consolidation system Lucanet to the cloud
Mar 2021 - Jan 2023
1 year 11 months
Head of Global IT
SIMONA AG
Overall responsibility for the IT of the SIMONA Group with production sites in Germany, China, USA, Czech Republic, Turkey, Norway and UK
25 internal employees and external SAP and infrastructure service providers
Implementation of a Portfolio and Project Management Office (PMO)
Introduction of a process-oriented IT based on ITIL
Establishment of a global IT organization
Implementation of a service management system, Atlassian Jira Service Management
Design, planning and rollout of Microsoft 365 and MS Azure
New implementation of SAP CRM (C4C) and maintenance software based on SAP
SAP HR employee and manager self-services (ECC 6.0 and Fiori)
SAP S/4 preparation project to replace ECC 6.0 – Greenfield approach
Contracting of external network and security services
SAP Basis and server outsourcing project
Mar 2020 - Feb 2021
1 year
Global Vice President Information Management
Hilite International
Full responsibility for IT of the Hilite Group with production sites in Germany, China, USA and Czech Republic
30 internal employees and external service providers for SAP, MES and PPM
Change management to establish ONE IT TEAM
Implementation of S/4 HANA Finance and ECC 6.0
Zero-base budgeting, centralized IT procurement and setting up PMO
Introduction preparation for Office 365 and Azure
Apr 2017 - Feb 2020
2 years 11 months
Mainz, Germany
CIO
Werner & Mertz GmbH
Full responsibility for the IT organization of the Werner & Mertz Group (Erdal, Frosch) with more than 25 internal employees and external service providers for business applications, infrastructure and network support, budget responsibility over 5 million euros
Modernization of a complex SAP landscape with EWM, TM (HANA), MII, HCM, BW and BW/4HANA and preparation for S/4 HANA
Establishment of the PMO office to prioritize business requirements and monitor business projects
Migration of the Microsoft environment from on-premise to Office 365 and MS Azure, especially email and SharePoint
Migration of the European MPLS network to a high-performance and highly available VPN network with a dual-provider strategy
Professionalization and expansion of IT security with multi-factor authentication, DFS and role concept
Change management: transforming a traditional IT organization into a process-oriented organization based on ITIL
Establishment of an effective provider management for application and infrastructure service providers
Jan 2013 - Mar 2017
4 years 3 months
Division Director IT Service Operations
ManpowerGroup Deutschland
Technical and disciplinary leadership of the IT department for ManpowerGroup Germany, its subsidiaries, and joint ventures with over 30 employees
Set up a central portfolio management
Additional management responsibility for IT compliance and audit (SOX) and introduction of user account re-certification according to compliance requirements
Project management: integration of the acquired 7S Group's IT (15 staff, 30+ applications, 800 employees)
Implementation of a new SAP R/3 system (finance and HR including manager and employee self-services) and replacement of two legacy SAP systems
Established a service-oriented organization based on ITIL v3
Budget responsibility of over 4 million euros
Jul 2008 - Dec 2012
4 years 6 months
IT Manager
Manpower GmbH & Co. KG
Managed the operational, service-oriented operations of all German IT systems for over 2,000 users
Direct responsibility for SAP HR payroll for approx. 15,000 temporary workers
Outsourcing: Managed external service providers (IBM, BT, Deutsche Telekom, SAP, OEDIV, and Manpower's internal providers) in the application and infrastructure environment based on SLAs and KPIs
Technical and disciplinary leadership responsibility for five team leaders with a team size of 30 specialists
Member of the steering committee for all project work
Jan 2007 - Jun 2008
1 year 6 months
Senior Consultant
iuvatec GmbH
Led the project to outsource ERP service operations to Hewlett-Packard
CIO consulting at Tetra Pak International in Lausanne: reviewed all IT services for cost- and process-efficient operations and identified savings and improvement opportunities
Dec 2004 - Dec 2006
2 years 1 month
Quality Assurance & Configuration Manager
Tetra Pak Global Information Management GmbH
Established and assessed processes based on CMMI to ensure the quality, integrity, and reliability of a standard ERP program
Built a quality assurance and testing process for projects and provided services
Led a team of quality assurance experts and process consultants
Managed and controlled work results in compliance with international standards of a configuration library and its associated processes
Facilitated and led the change control board forum with responsibility for all change request decisions
Apr 2003 - Dec 2004
1 year 9 months
Service Delivery Manager (SAP ERP Roll-Out)
Tetra Pak Global Information Management GmbH
Built and developed a new SAP IT service (application support and operations) starting with ten employees in Germany, Sweden, and Switzerland
Redesigned the hardware landscape based on the requirements of the rollout project and end users
Negotiated SLAs with the outsourcing partner
Pilot project to implement a process-oriented organization based on ITIL (service delivery and service support)
Apr 2001 - Mar 2003
2 years
Service Delivery Manager, Server and Email
Tetra Pak Services GmbH
Responsible for the 24x7 availability of Tetra Pak's decentralized (116 servers) and regionally managed mail system (22,000 users) with follow-the-sun support
Organized a team of 20 employees in Asia, Europe and America
Aligned the organization based on ITIL
Point of contact for local IT managers for continuous service improvement
Co-responsible for performance reviews and skills development in cooperation with local HR managers
Member of the infrastructure management team reporting directly to the Head of Infrastructure
Responsible for meeting agreed KPIs based on SLAs
Led the team intensively through the outsourcing process and successfully repositioned all team members
Oct 1999 - Mar 2001
1 year 6 months
Operations Manager
Tetra Pak Service GmbH
Responsible for the operation of a European data center with a total of ten employees covering R/3 Basis on HP-UX, WAN and LAN, mail (Exchange), file and print services
Oct 1998 - Oct 1999
1 year 1 month
Deputy Data Center Manager
Tetra Pak Service GmbH
R/3 SAP Basis administration on HP-UX and NT
European project manager for the implementation of a global helpdesk system based on Tivoli ServiceDesk with Oracle databases
Oct 1997 - Oct 1998
1 year 1 month
SAP Project Manager
Tetra Pak Service GmbH
Project manager for the implementation of R/3 AM and FI modules for Tetra Pak UK in London and Tetra Pak Austria in Vienna
Oct 1996 - Oct 1997
1 year 1 month
SAP FI / CO Specialist
Tetra Pak Service GmbH
Supported the business units in R/3 FI, AM, CO, and CO-PA
Sub-project manager for the implementation of the FI, AM, and CO modules for Tetra Pak Processing GmbH in Glinde near Hamburg
Aug 1994 - Oct 1996
2 years 3 months
Project Manager
Karl Dierkes Rohrleitungsbau GmbH
Project manager for transferring operational and asset accounting from the head office to the subsidiary
Responsible for asset accounting and operational accounting
Feasibility study for migrating the legacy system to SAP R/3
Oct 1992 - Aug 1994
1 year 11 months
SAP System Specialist
Heimann Systems GmbH
Supporting the departments in R/2 RA (asset accounting), RF (financial accounting) and RK (controlling)
Languages
German
Native
English
Advanced
French
Intermediate
Education
Oct 1989 - Jun 1992
Fachhochschule Wiesbaden
Diploma in Business Administration (FH), major in Controlling and Business Informatics · Business Administration · Wiesbaden, Germany · 2