Matthias Kiebel - Head of IT

Wiesbaden, Germany

Experience

Apr 2023 - Jun 2025

2 years 3 months

Head of IT

Radeberger Gruppe KG

New IT strategy and organizational model together with introduction of IT service management and SAP S/4 pre-study
Significant cost optimizations in the areas of material, license and outsourcing costs
Implementation of IT security strategy according to ISO 27001 and NIS-2

Jan 2023 - Apr 2023

4 months

CFO Advisory

Tentamus Group

Analysis of the national and international ERP landscape
Tender and selection of an ERP software for the whole group to optimize financial and logistics processes
Outsourcing of legacy systems (Datev) to an ISO 27001 certified data center
Transformation of the Lucanet consolidation system to the cloud

Mar 2021 - Jan 2023

1 year 11 months

Head of Global IT

SIMONA AG

Central responsibility for IT of the SIMONA Group with production sites in Germany, China, USA, Czech Republic, Turkey, Norway and the UK
Leading 25 internal staff and external SAP and infrastructure service providers
Implementation of a portfolio and project management office (PMO)
Introduction of process-oriented IT based on ITIL
Establishment of a global IT organization
Implementation of a service management system with Atlassian Jira Service Management
Design, planning and rollout of Microsoft 365 and MS Azure
New implementation of SAP CRM (C4C) and maintenance software based on SAP
Introduction of SAP HR employee and manager self-services (ECC 6.0 and Fiori)
SAP S/4 preparation project to replace ECC 6.0 (Greenfield approach)
Contracting of external network and security services
SAP basis and server outsourcing project

Mar 2020 - Feb 2021

1 year

Global Vice President Information Management

Hilite International

Overall responsibility for IT of the Hilite Group with production sites in Germany, China, USA and Czech Republic
Leading 30 internal staff and external service providers for SAP, MES and PPM
Change management to establish a "ONE IT TEAM"
Implementation of S/4 HANA Finance and ECC 6.0
Introduction of zero-base budgeting, centralized IT procurement and setting up a PMO
Preparation for the introduction of Office 365 and Azure

Apr 2017 - Feb 2020

2 years 11 months

Mainz, Germany

CIO

Werner & Mertz GmbH

Overall responsibility for the IT organization of the Werner & Mertz Group (Erdal, Frosch) with over 25 internal staff and external service providers for business application, infrastructure and network support, with budget responsibility over €5M
Modernization of a complex SAP landscape with EWM, TM (HANA), MII, HCM, BW and BW/4HANA, and preparation for S/4 HANA
Establishment of a PMO office to prioritize business requirements and monitor business projects
Migration of the Microsoft environment from on-premise to Office 365 and MS Azure (email and SharePoint)
Migration of the European MPLS network to a high-performance, highly available VPN network with a dual-provider strategy
Professionalization and expansion of IT security (multi-factor authentication, DFS, role concept)
Change management: transformation of a traditional IT organization into a process-oriented organization based on ITIL
Establishment of effective provider management for application and infrastructure service providers

Jan 2013 - Mar 2017

4 years 3 months

Division Director IT Service Operations

ManpowerGroup Deutschland

Technical and disciplinary leadership of the IT department for ManpowerGroup Germany, its subsidiaries and joint ventures (over 30 staff)
Establishment of a central portfolio management
Management responsibility for IT compliance and audits (SOX), including the introduction of user account re-certification
Project management of the IT integration for the acquired 7S Group (15 staff, 30+ applications, 800 employees)
Implementation of a new SAP R/3 system (Finance and HR including manager and employee self-services) to replace two legacy systems
Establishment of a service-oriented organization based on ITIL V.3
Budget responsibility for over €4 million

Jul 2008 - Dec 2012

4 years 6 months

Manager IT

Manpower GmbH & Co. KG

Operational, service-oriented management of all German IT systems for over 2,000 users
Direct responsibility for SAP HR payroll for approximately 15,000 temporary workers
Management of outsourcing to external service providers (IBM, BT, Deutsche Telekom, SAP, OEDIV, internal providers) for applications and infrastructure based on SLAs and KPIs
Technical and disciplinary leadership of 5 team leaders with a total of 30 specialists
Member of the steering committee for all project work

Jan 2007 - Jun 2008

1 year 6 months

Senior Consultant

iuvatec GmbH

Project management for outsourcing ERP service operations to Hewlett-Packard
CIO consulting for Tetra Pak International in Lausanne: reviewing all IT services for cost- and process-optimized operation and identifying potential savings and improvements

Dec 2004 - Dec 2006

2 years 1 month

Quality Assurance & Configuration Manager

Tetra Pak Global Information Management GmbH

Establishment and evaluation of processes based on CMMI to ensure the quality, integrity, and reliability of a standard ERP program
Development of a quality assurance and testing process for projects and services
Leadership of a team of quality assurance experts and process consultants
Management and controlling of work results according to international standards for a configuration library and related processes
Moderation and leadership of the Change Control Board (CCB) with responsibility for decisions on new requirements and changes

Apr 2003 - Dec 2004

1 year 9 months

Service Delivery Manager (SAP ERP Roll-Out)

Tetra Pak Global Information Management GmbH

Establishment and development of a new SAP IT service (application support and operations) with an initial team of 10 employees in Germany, Sweden, and Switzerland
Redesign of the hardware landscape based on the roll-out requirements and end-user needs
Negotiation of SLAs with the outsourcing partner
Pilot project for implementing a process-oriented organization based on ITIL (Service Delivery and Service Support)

Apr 2001 - Mar 2003

2 years

Service Delivery Manager, Server and E-Mail

Tetra Pak Services GmbH

Responsible for the 24x7 availability of the decentralized mail system (116 servers, 22,000 users) with follow-the-sun support in Asia, Europe, and America
Organized a team of 20 employees
Aligned the organization based on ITIL
Serve as the point of contact for local IT managers to continuously improve the service
Co-responsible for performance reviews and skills development in collaboration with local HR managers
Member of the infrastructure management team, reporting directly to the Head of Infrastructure
Responsible for meeting agreed KPIs based on SLAs
Led the team through the outsourcing process and successfully repositioned team members

Oct 1999 - Mar 2001

1 year 6 months

Operations Manager

Tetra Pak Service GmbH

Responsible for operating a European data center with 10 staff, covering SAP R/3 Basis on HP-UX, WAN/LAN, Exchange, and file and print services

Oct 1998 - Oct 1999

1 year 1 month

Deputy Data Center Manager

Tetra Pak Service GmbH

Managed SAP R/3 basis administration on HP-UX and NT
Led the European project to implement a global helpdesk system based on Tivoli ServiceDesk and Oracle databases

Oct 1997 - Oct 1998

1 year 1 month

SAP Project Manager

Tetra Pak Service GmbH

Managed the implementation of R/3 AM and FI for Tetra Pak UK in London and Tetra Pak Austria in Vienna

Oct 1996 - Oct 1997

1 year 1 month

SAP FI/CO Specialist

Tetra Pak Service GmbH

Supported business divisions in the R/3 FI, AM, CO, and CO-PA modules
Served as sub-project manager for the implementation of the FI, AM and CO modules for Tetra Pak Processing GmbH in Glinde near Hamburg

Aug 1994 - Oct 1996

2 years 3 months

Project Manager

Karl Dierkes Rohrleitungsbau GmbH

Project management for moving the asset accounting and operational accounting from headquarters to the subsidiary
Responsible for asset accounting and operational accounting
Feasibility study for migrating the legacy system to SAP R/3

Oct 1992 - Aug 1994

1 year 11 months