Matthias Kiebel
Head of IT
Experience
Head of IT
Radeberger Gruppe KG
- New IT strategy and organizational model together with introduction of IT service management and SAP S/4 pre-study
- Significant cost optimizations in the areas of material, license and outsourcing costs
- Implementation of IT security strategy according to ISO 27001 and NIS-2
CFO Advisory
Tentamus Group
- Analysis of the national and international ERP landscape
- Tender and selection of an ERP software for the whole group to optimize financial and logistics processes
- Outsourcing of legacy systems (Datev) to an ISO 27001 certified data center
- Transformation of the Lucanet consolidation system to the cloud
Head of Global IT
SIMONA AG
- Central responsibility for IT of the SIMONA Group with production sites in Germany, China, USA, Czech Republic, Turkey, Norway and the UK
- Leading 25 internal staff and external SAP and infrastructure service providers
- Implementation of a portfolio and project management office (PMO)
- Introduction of process-oriented IT based on ITIL
- Establishment of a global IT organization
- Implementation of a service management system with Atlassian Jira Service Management
- Design, planning and rollout of Microsoft 365 and MS Azure
- New implementation of SAP CRM (C4C) and maintenance software based on SAP
- Introduction of SAP HR employee and manager self-services (ECC 6.0 and Fiori)
- SAP S/4 preparation project to replace ECC 6.0 (Greenfield approach)
- Contracting of external network and security services
- SAP basis and server outsourcing project
Global Vice President Information Management
Hilite International
- Overall responsibility for IT of the Hilite Group with production sites in Germany, China, USA and Czech Republic
- Leading 30 internal staff and external service providers for SAP, MES and PPM
- Change management to establish a "ONE IT TEAM"
- Implementation of S/4 HANA Finance and ECC 6.0
- Introduction of zero-base budgeting, centralized IT procurement and setting up a PMO
- Preparation for the introduction of Office 365 and Azure
CIO
Werner & Mertz GmbH
- Overall responsibility for the IT organization of the Werner & Mertz Group (Erdal, Frosch) with over 25 internal staff and external service providers for business application, infrastructure and network support, with budget responsibility over €5M
- Modernization of a complex SAP landscape with EWM, TM (HANA), MII, HCM, BW and BW/4HANA, and preparation for S/4 HANA
- Establishment of a PMO office to prioritize business requirements and monitor business projects
- Migration of the Microsoft environment from on-premise to Office 365 and MS Azure (email and SharePoint)
- Migration of the European MPLS network to a high-performance, highly available VPN network with a dual-provider strategy
- Professionalization and expansion of IT security (multi-factor authentication, DFS, role concept)
- Change management: transformation of a traditional IT organization into a process-oriented organization based on ITIL
- Establishment of effective provider management for application and infrastructure service providers
Division Director IT Service Operations
ManpowerGroup Deutschland
- Technical and disciplinary leadership of the IT department for ManpowerGroup Germany, its subsidiaries and joint ventures (over 30 staff)
- Establishment of a central portfolio management
- Management responsibility for IT compliance and audits (SOX), including the introduction of user account re-certification
- Project management of the IT integration for the acquired 7S Group (15 staff, 30+ applications, 800 employees)
- Implementation of a new SAP R/3 system (Finance and HR including manager and employee self-services) to replace two legacy systems
- Establishment of a service-oriented organization based on ITIL V.3
- Budget responsibility for over €4 million
Manager IT
Manpower GmbH & Co. KG
- Operational, service-oriented management of all German IT systems for over 2,000 users
- Direct responsibility for SAP HR payroll for approximately 15,000 temporary workers
- Management of outsourcing to external service providers (IBM, BT, Deutsche Telekom, SAP, OEDIV, internal providers) for applications and infrastructure based on SLAs and KPIs
- Technical and disciplinary leadership of 5 team leaders with a total of 30 specialists
- Member of the steering committee for all project work
Senior Consultant
iuvatec GmbH
- Project management for outsourcing ERP service operations to Hewlett-Packard
- CIO consulting for Tetra Pak International in Lausanne: reviewing all IT services for cost- and process-optimized operation and identifying potential savings and improvements
Quality Assurance & Configuration Manager
Tetra Pak Global Information Management GmbH
- Establishment and evaluation of processes based on CMMI to ensure the quality, integrity, and reliability of a standard ERP program
- Development of a quality assurance and testing process for projects and services
- Leadership of a team of quality assurance experts and process consultants
- Management and controlling of work results according to international standards for a configuration library and related processes
- Moderation and leadership of the Change Control Board (CCB) with responsibility for decisions on new requirements and changes
Service Delivery Manager (SAP ERP Roll-Out)
Tetra Pak Global Information Management GmbH
- Establishment and development of a new SAP IT service (application support and operations) with an initial team of 10 employees in Germany, Sweden, and Switzerland
- Redesign of the hardware landscape based on the roll-out requirements and end-user needs
- Negotiation of SLAs with the outsourcing partner
- Pilot project for implementing a process-oriented organization based on ITIL (Service Delivery and Service Support)
Service Delivery Manager, Server and E-Mail
Tetra Pak Services GmbH
- Responsible for the 24x7 availability of the decentralized mail system (116 servers, 22,000 users) with follow-the-sun support in Asia, Europe, and America
- Organized a team of 20 employees
- Aligned the organization based on ITIL
- Serve as the point of contact for local IT managers to continuously improve the service
- Co-responsible for performance reviews and skills development in collaboration with local HR managers
- Member of the infrastructure management team, reporting directly to the Head of Infrastructure
- Responsible for meeting agreed KPIs based on SLAs
- Led the team through the outsourcing process and successfully repositioned team members
Operations Manager
Tetra Pak Service GmbH
- Responsible for operating a European data center with 10 staff, covering SAP R/3 Basis on HP-UX, WAN/LAN, Exchange, and file and print services
Deputy Data Center Manager
Tetra Pak Service GmbH
- Managed SAP R/3 basis administration on HP-UX and NT
- Led the European project to implement a global helpdesk system based on Tivoli ServiceDesk and Oracle databases
SAP Project Manager
Tetra Pak Service GmbH
- Managed the implementation of R/3 AM and FI for Tetra Pak UK in London and Tetra Pak Austria in Vienna
SAP FI/CO Specialist
Tetra Pak Service GmbH
- Supported business divisions in the R/3 FI, AM, CO, and CO-PA modules
- Served as sub-project manager for the implementation of the FI, AM and CO modules for Tetra Pak Processing GmbH in Glinde near Hamburg
Project Manager
Karl Dierkes Rohrleitungsbau GmbH
- Project management for moving the asset accounting and operational accounting from headquarters to the subsidiary
- Responsible for asset accounting and operational accounting
- Feasibility study for migrating the legacy system to SAP R/3
SAP System Specialist
Heimann Systems GmbH
- Support for the business departments in R/2 RA (asset accounting), RF (financial accounting) and RK (controlling)
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (12 years), Professional Services (10.5 years), Food and Beverage (7.5 years), Chemical (4.5 years), Construction (2 years), and Information Technology (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (27.5 years), Project Management (21 years), Operations (11 years), Accounting (5 years), Human Resources (4.5 years), and Finance (3 years).
Skills
Business Process Design And Change Management
Requirements Management, Business Case Analysis
Contract And License Management (Sap, Microsoft)
Provider And Partner Management (Itelligence, Ntt Data, Bt, Telekom, Oediv)
Project Management
Team Management
Requirements Management
Project Management, Pmi
Quality Management
Change Management, Technical And Organizational
It Service Management, Itil V3 And V4
Capability Maturity Model, Cmmi
Iso 27001, Sox, Cobit, Audit
Sap Erp Hr, Fi, Co, Am And Basis
Safe 5.0 (Scaled Agile Framework)
Windows 10
Signavio
Servicenow
Jira, Jira Service Management
Ms Project
M365
Azure
Visio
Google Suite
Languages
Education
Wiesbaden University of Applied Sciences
Diploma in Business Administration (FH) · Business administration studies with focus on controlling and business informatics · Wiesbaden, Germany · 2
University of Erlangen-Nuremberg
Business administration studies · Erlangen, Germany
Wentzel Kellereibedarfsartikel
Training as a wholesale and foreign trade merchant · Trier, Germany
Profile
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