Markus Pfeifer
Business Advisor and Executive Business Coach
Experience
Jul 2021 - Present
4 years Germany
Business Advisor and Executive Business Coach
Self Employed
- Business Coach and Advisor for senior executives
- Change Management & Transformation Consultant (ILTIS GmbH)
Jan 2020 - Dec 2022
3 yearsLecturer
Hochschule Darmstadt & Bildungszentrum der Bundeswehr
- Marketing & Controlling
- „Führung in der Praxis und Coaching“
Jan 2020 - Jun 2021
1 year 6 months Stuttgart, Germany
Transformation Team
Mercedes-Benz Trucks, Daimler Trucks
- Project lead transformation Sales & Marketing, Customer Centricity & Customer Journeys
Jan 2019 - Dec 2020
2 years Stuttgart, Germany
General Manager Market Management Eastern Europe & European Fleets
Mercedes-Benz Trucks, Daimler Trucks
- Regional Sales responsibility for Eastern Europe & General Distributors
- Strategic Sales Management and approval for European top fleet accounts
- Sub-project leader “Sales process and network development for eActros”
Jan 2015 - Dec 2020
5 years Portland, United States
General Manager Marketing Operations & Planning
Daimler Trucks North America
- C-level advisory, strategic sales management, segment and marketing strategy
- Operational and strategic volume forecasting, planning, and reporting for DTNA
- Market & Customer research, segmentation, data analytics & digitalization Sales & Marketing
- Strategic and operational pricing & Order management and truck configuration
Jan 2009 - Dec 2015
6 years Stuttgart, Germany
General Manager, Market Management TruckStore
Mercedes-Benz Trucks, Daimler Trucks
- Managing sales, pricing, G&A, and residual values for ~30 Used Truck locations in Europe
- Ebit/Sales responsibility for ~16,000 units/ revenue of ~500 Mio. Euro in 2014
- Planning/execution of go-to-market strategies (Retail Centers) in Europe and Brazil
Jan 2008 - Dec 2010
3 years Charlotte, United States
General Manager, Sales Controlling Freightliner and Western-Star Trucks
Daimler Trucks North America
- Planning, reporting, and controlling of sales volumes, pricing, and sales margins
- Developed Strategic Key Account Management concept and KPIs (Transaction council)
Jan 2005 - Dec 2009
3 years Portland, United States
Chief of Staff, CEO support & President’s office
Daimler Trucks North America
- Office management, strategic projects, and top-executive support for the CEO
- Project Manager Change Project/Turn around “Repositioning Freightliner LLC”
Jan 2003 - Dec 2006
4 years Stuttgart, Germany
Manager, Used Truck Strategy & Management
Mercedes-Benz Trucks, Daimler Trucks
- Used Truck Roll-out and network development, “go-to-market”
- Used Truck strategy, marketing, controlling & audits in all centers
Jan 2001 - Dec 2004
3 years Stuttgart, Germany
Manager, Program Management – Customer Relationship Management Vans
Mercedes-Benz Vans, Daimler Trucks
- Managed Acquisition & Loyalty programs (on- and offline) and profitability analysis
Jan 1999 - Dec 2002
2 years Stuttgart, Germany
Market Management – United Kingdom
Mercedes-Benz Passenger Cars, Daimler Trucks
- Market management including sales volumes, pricing and sales margins
Jan 1998 - Dec 2000
2 yearsInternational Management Associate Program
DaimlerChrysler
- Product Management Mercedes-Benz A-Class
- Long-term Strategic planning for DaimlerChrysler Financial Services, Melbourne (Australia)
- Freightliner Sprinter NAFTA Project, Portland, OR (USA)
- Customer Relationship Management Mercedes-Benz Vans, Stuttgart
Jan 1997 - Dec 1999
3 years Mannheim, Germany
Executive Partner
Ehlermann & Pfeifer, Marketing-Research und Consulting
Ludwigshafen, Germany
Intern
BASF AG
- Sales Controlling
Frankfurt am Main, Germany
Intern
Deutsche Bahn AG
- Internationales Marketing
Languages
English
Advanced
German
Advanced
French
Intermediate
Education
Oct 1996 - Jun 1997
University of Massachusetts
Ph.D. · Applied Multivariate Data Analysis · Amherst, United States
Oct 1996 - Jun 1997
University of Massachusetts
MBA · Marketing Management, Product Management, Direct Marketing, Marketing Research · Amherst, United States
Oct 1993 - Jun 1999
University of Mannheim
Diploma · Business Administration, International Management & Marketing, English Language and Literature, Media Studies, Social Science · Mannheim, Germany · 1.3
Certifications & licenses
Systemischer Business Coach
Münchner Akademie für Business Coaching
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