Mariana Martins - Senior Product Manager

Berlin, Germany

Experience

Jun 2022 - Present

3 years

Berlin, Germany

Senior Product Manager

Taxfix

Develop an internal tool to optimize the operational process
Responsible for relevant KPIs on operational costs and gross profit of the product

Nov 2021 - Jun 2022

8 months

Product Manager

Nubank

Increase the approval rate for the customer acquisition's journey
Develop a robust system to meet the regulatory guidelines
Brought forth in-depth knowledge related to product development
Tested product usability with UX research and Design team

Jun 2021 - Nov 2021

6 months

Product Manager

Sumup

Develop a KYC process for a bank product in Brazil and support other products with the onboarding requirements
Ensured products aligned with company strategies and goals
Successfully prioritized product requirements and set realistic expectations in regards to development and timeline

Nov 2019 - Jun 2021

1 year 8 months

Associate Product Manager

Sumup

Improve the onboarding experience for new customers implementing a face id technology
Support the fraud team with new products launch
Assisted Senior Product Manager with all tasks related to the successful launching of products

Oct 2018 - Nov 2019

1 year 2 months

Training Analyst

Sumup

Structure the training area for CX team in Brazil
Develop dashboards to follow up support's team performance and train them to reach the business KPIs
Implement training tools to scale up the operations team
Support the launch of new products with training sessions

Summary

Skilled and experienced Product Manager with experience in product acquisition, KYC, internal tools, discovery techniques, and the overall management of a product's life from conception to fruition.