Mariana M. - Senior Product Manager

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Berlin, Germany

Experience

Jun 2022 - Present

3 years 4 months

Berlin, Germany

Senior Product Manager

Taxfix

Develop an internal tool to optimize the operational process;
Responsible for relevant KPIs on operational costs and gross profit of the product;

Nov 2021 - Jun 2022

8 months

Product Manager

Nubank

Increase the approval rate for the customer acquisition's journey.
Develop a robust system to meet the regulatory guidelines.
Brought forth in-depth knowledge related to product development.
Tested product usability with UX research and Design team.

Jun 2021 - Nov 2021

6 months

Product Manager

Sumup

Develop a KYC process for a bank product in Brazil and support other products with the onboarding requirements.
Ensured products aligned with company strategies and goals.
Successfully prioritized product requirements and set realistic expectations in regards to development and timeline.

Nov 2019 - Jun 2021

1 year 8 months

Associate Product Manager

Sumup

Improve the onboarding experience for new customers implementing an face id technology
Support the fraud team with new products launch.
Assisted Senior Product Manager with all tasks related to the successful launching of products.

Oct 2018 - Nov 2019

1 year 2 months

Training Analyst

Sumup

Structure the training are for CX team in Brazil.
Develop dashboards to followup support's team performance and train them to reach the business kpis.
Implement a training tools to scale up the operations team.
Support the launch of new products with training sessions.

Summary

Skilled and experienced Product Manager with experience in product acquisition, KYC, internal tools, discovery techniques, and the overall management of a product's life from conception to fruition.