Head of Operations

Co-leading the Category & Procurement Management team

Designing, managing, and controlling category and procurement management operational processes

Designing and optimising the supplier portfolio with direct responsibility for all commercial negotiations

Managing relationships with key suppliers through framework agreements

Optimising the product range through design, innovation, and adaptation

Chairing external and internal SRM meetings

Contributing to the pricing strategy

Supporting the Supply Management department in standard operations and special areas such as DOTIF measurement

Successful introduction of new suppliers

9% reduction in purchasing costs during a period of declining sales

Establishing and optimising processes for evaluating and selecting products and suppliers

Improving organisational productivity and profitability by organising services for HR managers, sales professionals and compliance experts

Incorporating company procedures and policies into business unit operations

Monitoring and managing all marketing activities and conducting marketing analysis to ensure smooth business operations

Generating ideas and solutions through ideation sessions (sketching, prototyping, brainstorming, brain writing, worst possible idea)

Designing and implementing KPI standards to track project performance and report to shareholders

Reducing employee turnover by hiring the right people, offering competitive salaries and benefits, and allowing flexible work schedules

Participating in the development and implementation of the association’s strategy

Planning new activities, projects and specialist seminars

Acquiring new customers and projects

Supporting the establishment of international business relationships

Managing accounting and financial planning

Disciplinary and technical management responsibility for 6 employees

Annual increase in sales of 50%

Improvement in teamwork and motivation with strong reduction in employee turnover

Development of new industries (e.g., aviation) and new sources of financing (EU projects)