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Joshua Haas

Freelancer – Project Manager

Joshua Haas
Dortmund, Germany

Experience

Jul 2023 - Present
2 years 8 months
Dortmund, Germany

Freelancer – Project Manager

TEDI GmbH & Co. KG

  • Led the Email Distribution Restructuring project to reorganize over 600 email distribution lists and mailboxes for a multinational company, aiming to improve the efficiency and scalability of internal communications.
  • Conducted a comprehensive analysis of existing distribution lists to identify inefficiencies and redundancies, and defined clear naming conventions and standardized processes.
  • Oversaw the cleanup of outdated and unnecessary distribution lists in line with new guidelines.
  • Collaborated with the IT department to evaluate and implement automation solutions for dynamically updating distribution lists.
  • Implemented a pilot phase to validate new processes, gather feedback, and refine the approach for a company-wide rollout.
  • Defined responsibilities for maintaining and monitoring distribution lists and assigned them to specific roles.
  • Created detailed project documentation and regular reports for management and other stakeholders.
Aug 2022 - Dec 2023
1 year 5 months
Bochum, Germany

Freelancer – Operational Expert

Trafineo GmbH & Co. KG

  • Managed electronic charging cards and infrastructure in the EV charging area for BP/Aral.
  • Coordinated with various departments such as product management, project management, and the app team.
  • Tested app functionality, reported bugs, and worked with the development team.
  • Responsible for smooth customer onboarding in the in-house portal.
  • Assessed risks during customer onboarding to prevent data security breaches.
  • Led and managed the customer support team.
  • Created performance reports for customer support for senior management.
  • Conducted regular risk analysis and reported potential issues and their impact on the support process.
Apr 2022 - Aug 2022
5 months
Düsseldorf, Germany

Agile Project Manager / Scrum Master

Appsoluts GmbH

  • Built and introduced the Scrum framework from scratch.
  • Trained the team in Scrum principles and ensured adherence to Scrum practices and rules.
  • Independently set up new processes to optimize workflows and increase efficiency.
  • Defined and implemented appropriate tools and guidelines for effective collaboration.
  • Managed dependencies within the team and with external stakeholders to ensure smooth project progress.
  • Supported cross-functional teams in implementing software projects following Scrum methods.
  • Ensured transparency of team progress and success through regular updates and management reports.
  • Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Mar 2020 - Mar 2022
2 years 1 month
Kerpen, Germany

Project Manager

Computacenter AG & Co. OHG

  • Project controlling, scope, and cost management.
  • Monitored adherence to project requirements and routine reporting.
  • Communicated project-specific issues and necessary changes.
  • Selected, coordinated, and qualified technicians.
  • Identified and tracked errors.
  • Informed clients about error causes and provided guidance to prevent issues.
  • Ensured compliance with safety guidelines and legal regulations.
Oct 2016 - Dec 2017
1 year 3 months
Erkrath, Germany
Remote

Internship in the Consulting & Support Department

Lucom GmbH

  • Provided dedicated customer support (project assistance, problem-solving via phone and remote desktop).
  • Assisted in project implementation.
  • Carefully improved the internal travel expense reporting.
  • Successfully expanded the internal solution for recording and analyzing consulting services.
  • Actively supported product lifecycle management and quality assurance.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (3.5 years), Retail (2.5 years), Energy (1.5 years), and Professional Services (1 year).

Information Technology
Retail
Energy
Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (7 years), Customer Service (2.5 years), Product Development (1.5 years), Quality Assurance (1 year), and Information Technology (0.5 years).

Project Management
Customer Service
Product Development
Quality Assurance
Information Technology

Skills

  • Ms Office (Very Good Knowledge)
  • Sql (Good Knowledge)
  • Ms Project (Good Knowledge)
  • Zendesk (Good Knowledge)
  • Azure Devops (Good Knowledge)
  • Jira (Good Knowledge)
  • Asana (Good Knowledge)
  • Common Programming Languages (Basic Knowledge)

Languages

German
Native
English
Advanced

Education

Oct 2016 - Sep 2019

University of Applied Sciences for Business

B.Sc. in Business Informatics · Business Informatics · Mettmann, Germany

Sep 2013 - Jun 2016

Adam-Josef-Cüppers Vocational College

Vocational training as Information Technology Assistant · Information Technology Assistant · Ratingen, Germany

Certifications & licenses

Professional Scrum Master I (PSM I)

SCRUM.ORG

Professional Scrum Product Owner I (PSPO I)

SCRUM.ORG

Project Management Trainee Program 2020

COMPUTACENTER

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Joshua based?

Joshua is based in Dortmund, Germany and prefers 100% remote projects.

What languages does Joshua speak?

Joshua speaks the following languages: German (Native), English (Advanced).

How many years of experience does Joshua have?

Joshua has at least 7 years of experience. During this time, Joshua has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 1 year and 5 months. Note that Joshua may not have shared all experience and actually has more experience.

What roles would Joshua be best suited for?

Based on recent experience, Joshua would be well-suited for roles such as: Freelancer – Project Manager, Freelancer – Operational Expert, Agile Project Manager / Scrum Master.

What is Joshua's latest experience?

Joshua's most recent position is Freelancer – Project Manager at TEDI GmbH & Co. KG.

What companies has Joshua worked for in recent years?

In recent years, Joshua has worked for TEDI GmbH & Co. KG, Trafineo GmbH & Co. KG, Appsoluts GmbH, and Computacenter AG & Co. OHG.

Which industries is Joshua most experienced in?

Joshua is most experienced in industries like Information Technology (IT), Retail, and Energy. Joshua also has some experience in Professional Services.

Which business areas is Joshua most experienced in?

Joshua is most experienced in business areas like Project Management, Customer Service, and Product Development. Joshua also has some experience in Quality Assurance (QA) and Information Technology (IT).

Which industries has Joshua worked in recently?

Joshua has recently worked in industries like Retail, Information Technology (IT), and Energy.

Which business areas has Joshua worked in recently?

Joshua has recently worked in business areas like Project Management, Customer Service, and Product Development.

What is Joshua's education?

Joshua holds a Bachelor in Business Informatics from University of Applied Sciences for Business.

Does Joshua have any certificates?

Joshua has 3 certificates. These include: Professional Scrum Master I (PSM I), Professional Scrum Product Owner I (PSPO I), and Project Management Trainee Program 2020.

What is the availability of Joshua?

Joshua is immediately available full-time for suitable projects.

What is the rate of Joshua?

Joshua's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Joshua?

To hire Joshua, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1400
1050
700
350
Market avg: 1090-1250 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.