Hakan Er - Coach Instructor / Digitalization

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Oberhausen, Germany

Experience

Sep 2024 - Sep 2024

1 month

Frankfurt am Main, Germany

Coach Instructor / Digitalization

Siemens SPE

Training for first-year apprentices on digitalization

May 2024 - Present

1 year 3 months

Neumünster, Germany

Project Manager

Dataport – LAZUF SH

Introduction of the LÄMMkom Lissa software
Data migration
Rollout of the payment card in Schleswig-Holstein
Training and qualification measures
Management of the implementation phase
Stakeholder communication
Planning and organizing card distribution for about 4,500 people
Interface analysis with other software systems like PAULA SH, Secuypay, QMM

Apr 2024 - Apr 2024

1 month

Coach Instructor / Digitalization

Siemens SPE

Training for first-year apprentices on digitalization

Mar 2024 - Mar 2024

1 month

Regensburg, Germany

Coach Instructor / Digitalization

Siemens SPE

Training for first-year apprentices on digitalization

Feb 2024 - Feb 2024

1 month

Mülheim, Germany

Coach Instructor / Digitalization

Siemens

Training for first-year apprentices on digitalization

Feb 2023 - Dec 2023

11 months

Kiel, Germany

Project Management, Business Analyst

Training in strategic consulting
Analysis and creation of the GOVOS reference data schema and digitalization
FIM methodology / OZG, master data schema
Review of legal requirements
Process modeling
Digitalization and automation
RPA review of the online application
Exchange on professional methods
Communication with developers
Use of UIPath
Creation of online forms and document management
Collaboration with the state editorial office and work with the federal states
Jira and Confluence for documentation and tracking
Interface analysis
BPMN 2.0

May 2021 - Mar 2024

2 years 11 months

Wiesbaden, Germany

Business Analyst / FIM Methods Expert / OZG

2Cap UG (haftungsbeschränkt) & EfA

Profile analysis
Review of legal requirements
Creation of the GOVOS reference and master data schema
Process modeling
Mockup creation
Exchange on professional methods
Stakeholder management
Testing: online application test, reference product
Jira and Confluence for documentation and tracking

Aug 2020 - Dec 2020

5 months

Berlin, Germany

Business Analyst, Digitalization & Automation, RPA & DMS

BKK VBU

Digitalization and automation of procedures with RPA UIPath
Business analysis and process modeling
Interface coordination
Stakeholder management
Creation of user stories
Document management (DMS) and integration with automation
Jira and Confluence for documentation and tracking

Oct 2019 - Jun 2020

9 months

Berlin, Germany

Business Analyst, Digitalization & Automation, RPA & DMS

BKK VBU

Digitalization and automation of procedures with RPA UIPath
Business analysis and process modeling
Interface coordination
Stakeholder management
Creation of user stories
Document management (DMS) and integration with automation
Jira and Confluence for documentation and tracking

Sep 2019 - Oct 2019

2 months

Wuppertal, Germany

Project Manager, Digitalization Oscare

AOK Rheinland/Hamburg

Agile project
Lead of the Oscare project (multi-project management)
Digitalization and automation
Process management with BPMN 2.0
Interface analysis
Stakeholder management
Scrum methodology
Functional concept and budget planning

Mar 2019 - Mar 2019

1 month

Hamburg, Germany

Technical Project Manager, Digitalization OZG & EfA (Acting)

Technical project management for the OZG project
Digitalization of authorities
Process analysis
Testing and evaluation of the web application (UX design)
Functionality analysis
MVP project
Process modeling with io.draw (Atlassian)

Jul 2018 - Feb 2019

8 months

Hamburg, Germany

Business Analyst, Nursing Insurance Organization, Digitalization & Automation, RPA & DMS

DAK-Gesundheit

Digitalization and automation of procedures with RPA UIPath
Business analysis and process modeling
Interface coordination
Stakeholder management
Creation of user stories
Document management (DMS) and integration with automation
Jira and Confluence for documentation and tracking

Jun 2017 - Jul 2018

1 year 2 months

Rostock, Germany

Senior Process Manager

Dataport

Structuring and organizing procedures after a restructuring phase
Process management
Development of organizational structure and workflows
Planning and structuring
BPMN 2.0 (io.draw – Atlassian)

May 2017 - Jun 2018

1 year 2 months

Business Cooperation

Greenfield Tech.

Recruiting and project staffing for freelancers and temporary employees

Jan 2017 - Dec 2018

2 years

Business Partnership

Grass-Merkur GmbH

Recruiting and project staffing for freelancers and temporary employees

Nov 2016 - Dec 2016

2 months

Ankara, Turkey

Business Analyst, Process Management, Digitalization & Automation, DMS

Sosyal Sigorta Kurumu (SSK)

Optimization of the SSK customer service
Digitalization of prescription issuance

Jul 2016 - Oct 2016

4 months

Hamburg, Germany

Business Analyst

Techniker Krankenkasse

Exploration of digitalization opportunities in statutory nursing insurance
Process management
Organizational and workflow analysis for the Care Enhancement Act
Transition from care levels to care grades and their impact

Jan 2013 - Jun 2016

3 years 6 months

Leinfelden-Echterdingen, Germany

Senior Business Analyst

Living Business AG

Execution of 13 software rollout projects for the Living Business insurance software
Migration of payment transaction accounts
Finance and process management
Development of functional concepts
Data analysis
Test management and planning
Configuration management
Conducting performance, integration, and acceptance tests
Training and workshops

Nov 2010 - Dec 2012

2 years 2 months

Hanover, Germany

Specialist Coordinator Payment Transaction Accounts

Itsc Service GmbH & Co. KG

Execution of 6 software rollout projects for the Living Business insurance software
Migration of payment transaction accounts
Finance and process management
Development of functional concepts
Data analysis
Test management and planning
Configuration management
Conducting performance, integration, and acceptance tests
Training and workshops