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Recommended expert

Oberhausen, Germany

Experience

Sep 2024 - Sep 2024

1 month

Frankfurt, Germany

Coach Lecturer / Digitalization

Siemens SPE

Training first-year trainees on digitalization

May 2024 - Present

1 year 9 months

Neumünster, Germany

Project Manager

Dataport – LAZUF SH

Implementation of the LÄMMkom Lissa software
Data migration
Implementation of the payment card in Schleswig-Holstein
Training & qualification measures
Leading the implementation phase
Stakeholder communication
Planning and organizing card distribution for approx. 4,500 people
Interface analysis with other software systems such as PAULA SH, Secyupay, QMM

Apr 2024 - Apr 2024

1 month

Coach Lecturer / Digitalization

Siemens SPE

Training first-year trainees on digitalization

Mar 2024 - Mar 2024

1 month

Regensburg, Germany

Coach Lecturer / Digitalization

Siemens SPE

Training first-year trainees on digitalization

Feb 2024 - Feb 2024

1 month

Mülheim, Germany

Coach Lecturer / Digitalization

Siemens

Training first-year trainees on digitalization

May 2021 - Mar 2024

2 years 11 months

Wiesbaden, Germany

Business Analyst / FIM Methods Expert / OZG

2Cap UG (limited liability) & EfA

Profile analysis
Review of legal foundations
Creation of reference & master data schema (GOVOS)
Process modeling
Mockup
Exchange on specialist methods
Stakeholder (department)
Online application testing, reference & production
Documentation & tracking in Jira & Confluence

Aug 2020 - Dec 2020

5 months

Berlin, Germany

Business Analyst, Digitalization & Automation, RPA & DMS

BKK VBU

Digitalization & automation of process workflows with RPA UIPath
Business analysis
Process modeling
Interface coordination
Stakeholder (department)
User story creation
Document management (DMS) integration with the automation
Documentation & tracking in Jira & Confluence

Oct 2019 - Jun 2020

9 months

Berlin, Germany

Business Analyst, Digitalization & Automation, RPA & DMS

BKK VBU

Digitalization & automation of process workflows with RPA UIPath
Business analysis
Process modeling
Interface coordination
Stakeholder (department)
User story creation
Document management (DMS) integration with the automation
Documentation & tracking in Jira & Confluence

Sep 2019 - Oct 2019

2 months

Wuppertal, Germany

Project Manager, Digitalization OSCARE

AOK Rheinland/Hamburg

Agile project, multi-project management OSCARE
Digitalization & automation
Process management BPMN 2.0
Interface analysis / stakeholder
Scrum
Functional specification
Budget plan

Mar 2019 - Mar 2019

1 month

Hamburg, Germany

Technical Project Manager, Digitalization OZG & EfA (acting)

State authority of Bremen & Hamburg

Technical project management of the OZG project
Digitalization of authorities
Process analysis
Testing and evaluation of the web application (UX design)
Functionality analysis
MVP project
Process modeling with io.draw (Atlassian)

Jul 2018 - Feb 2019

8 months

Hamburg, Germany

Business Analyst, Care Insurance Organizer, Digitization & Automation, RPA & DMS

DAK-Gesundheit

Digitization & automation of process flows with RPA UIPath
Business analysis
Process modeling
Interface coordination
Stakeholder management (business unit)
Creating user stories
Document management (DMS) integration with automation
Documentation & tracking in Jira & Confluence

Jun 2017 - Jul 2018

1 year 2 months

Rostock, Germany

Senior Process Manager

Dataport

Structuring and organizing process flows in the computing/data center control
Process management
Organizational structure and workflows
Planning and structuring
Modeling in BPMN 2.0 with io.draw (Atlassian)

May 2017 - Jun 2018

1 year 2 months

Business cooperation

Greenfield Tech

Recruiting and staffing freelancers and temporary workers

Jan 2017 - Dec 2018

2 years

Business partnership

Grass-Merkur GmbH

Recruiting and staffing freelancers and temporary workers

Nov 2016 - Dec 2016

2 months

Ankara, Turkey

Business Analyst, Process Management, Digitization & Automation, DMS

Sosyal Sigorta Kurumu (SSK)

Optimizing customer service at SSK
Digitization of issuing drug prescriptions

Jul 2016 - Oct 2016

4 months

Hamburg, Germany

Business Analyst

Techniker Krankenkasse

Analysis of digitalization opportunities in statutory long-term care insurance
Process management
Structure and process analysis for the Care Strengthening Act
Conversion from care levels to care grades and its impact

Jan 2013 - Jun 2016

3 years 6 months

Leinfelden-Echterdingen, Germany

Senior Business Analyst

Living Business AG

13 software rollout projects for the GKV industry software Living Business
Payment account migration
Process management
Functional specification
Data analysis
Test management and test planning
Configuration management
Execution of performance, integration, and acceptance tests
Training and workshop

Nov 2010 - Dec 2012

2 years 2 months

Hanover, Germany

Functional Coordinator for Payment Accounts

Itsc Service GmbH & Co. KG

6 software rollout projects for the GKV industry software Living Business
Payment account migration
Process management
Functional specification
Data analysis
Test management and test planning
Configuration management
Execution of performance, integration, and acceptance tests
Training and workshop
ITSM

Jun 1995 - Oct 2010

15 years 5 months

Germany

Customer Advisor / Team Leader

Verschiedene Krankenkassen

Finance
Insolvency procedures
Recourse
Employer contribution account management
Dunning and enforcement

Skills

Public Bodies And States
State-specific Assignments
Statutory Health Insurers
Healthcare
Software Providers In The Healthcare Market
Insurers
Financial Administration
Experience In Public Authorities Since 1992

Languages

German

Native

Certifications & licenses

FIM Methods Expert

ITIL Fundamentals

Prince 2 Foundation

Scrum Fundamentals

Profile

Created

March 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Hakan based?

Hakan is based in Oberhausen, Germany and prefers 100% remote projects.

What languages does Hakan speak?

Hakan speaks the following languages: German (Native).

How many years of experience does Hakan have?

Hakan has at least 29 years of experience. During this time, Hakan has worked in at least 15 different roles and for 16 different companies. The average length of individual experience is 1 year and 6 months. Note that Hakan may not have shared all experience and actually has more experience.

What roles would Hakan be best suited for?

Based on recent experience, Hakan would be well-suited for roles such as: Coach Lecturer / Digitalization, Project Manager, Business Analyst / FIM Methods Expert / OZG.

What is Hakan's latest experience?

Hakan's most recent position is Coach Lecturer / Digitalization at Siemens SPE.

What companies has Hakan worked for in recent years?

In recent years, Hakan has worked for Siemens SPE, Dataport – LAZUF SH, Siemens, and 2Cap UG (limited liability) & EfA.

Which industries is Hakan most experienced in?

Hakan is most experienced in industries like Insurance, Government and Public Administration, and Information Technology (IT). Hakan also has some experience in Healthcare, Professional Services, and Education.

Which business areas is Hakan most experienced in?

Hakan is most experienced in business areas like Accounting, Finance, and Legal and Compliance. Hakan also has some experience in Information Technology (IT), Quality Assurance (QA), and Business Intelligence.

Which industries has Hakan worked in recently?

Hakan has recently worked in industries like Government and Public Administration, Information Technology (IT), and Education.

Which business areas has Hakan worked in recently?

Hakan has recently worked in business areas like Business Intelligence, Product Development, and Information Technology (IT).

Does Hakan have any certificates?

Hakan has 4 certificates. Among them, these include: FIM Methods Expert, ITIL Fundamentals, and Prince 2 Foundation.

What is the availability of Hakan?

Hakan is immediately available full-time for suitable projects.

What is the rate of Hakan?

Hakan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.