Robert Klingenberg - Trainer

Recommended expert

Delmenhorst, Germany

Experience

Oct 2024 - Mar 2025

6 months

Germany

Trainer

Cordes & Graefe KG

Conducting Excel training sessions and supporting the reorganization and setup of cost control in the wholesale business.
Excel training content: building tables, data validation, date calculations, logical formulas (IF & IFERROR), lookup functions (VLOOKUP & XLOOKUP), name manager, error checking, grouping, file, workbook and sheet protection, sorting and filtering, subtotal calculations, pivot tables, get & transform (Power Query), Power Pivot, formulas and functions, creating links (GETPIVOTDATA).
Reviewing the existing data structure, organizing and creating improvement proposals.
Assisting with the implementation of all measures.
Handling questions and answers on MS Excel.

Oct 2024 - Oct 2024

1 month

Germany

Trainer

Fairplay Towage Group

Conducting MS Teams training for a shipping company.
Content: Teams – basics and conversations, Teams – working with documents, personal chats and internal calls, SharePoint Online, Microsoft Lists, Planner, handling questions and answers on the new programs.

Aug 2024 - Oct 2024

3 months

Germany

Trainer

SIR Business Consulting GmbH

Conducting M365 PowerPoint and Excel training for a consulting company.
Content: Excel pivot tables; Excel – best of – IF function and VLOOKUP; Excel – logical formulas; Excel – lookup and reference formulas; Excel – creating professional charts; PowerPoint – basic and advanced course; handling questions and answers on the new programs.

Jun 2024 - Present

1 year 8 months

Germany

Trainer

Fast Lane Institute for Knowledge Transfer GmbH

Conducting MS Office training for an international education provider.
Content: Excel basic course; Excel for advanced users; Excel – preparing table data for analysis; Excel – list analyses; Excel pivot tables; Excel Power Query; Excel PowerPivot; Excel VBA programming; Excel – best of – IF function and VLOOKUP; Excel – logical formulas; Excel – lookup and reference formulas; Excel – creating professional charts; Excel – reporting & controlling; Word – basic and advanced course; PowerPoint – basic and advanced course; Project – basic and advanced course; Publisher; OneNote; Outlook; Teams; Visio – basic and advanced course; cloud data storage (SharePoint & OneDrive); handling questions and answers on the new programs.

Jan 2024 - Feb 2024

2 months

Germany

Trainer M365 Qualification Expert

Atruvia

Supporting the introduction of Microsoft 365 as a common standard in the banking world (cooperative banks).
Guiding banks on the path to the digital workplace by introducing Exchange Online with Microsoft Outlook for email, calendar, tasks, Microsoft Teams as a collaboration and communication platform, and OneDrive for Business as personal cloud storage.
Conducting workshops, webinars and training sessions.
Conceptual design and preparation of workshops, webinars and training sessions.
Creating engaging training and presentation materials.
Contributing to the creation of context-sensitive learning content such as click-through guides (step-by-step instructions), e-learning and tutorials.
Quality assurance of qualification measures and developing measures for optimization.

Dec 2023 - Dec 2023

1 month

Germany

Trainer

Diersch & Schröder GmbH & Co. KG

Conduct MS PowerPoint training sessions in wholesale.
Topics: basic view settings, deepening of basic knowledge, working through participants' practical questions, working with bulleted lists, numbered lists and multi-level lists, creating new charts or embedding existing ones, explanation of animation effects in charts and their differences, inserting, aligning and grouping graphics and images, setting backgrounds, explaining Presenter View, using transition effects, creating audience-specific presentations, animations, working with the Slide Master and its layouts (creating, modifying, applying, using multiple masters at once), creating, saving and using PowerPoint templates, overview of file formats (compatibility issues), tips and tricks, answering questions about the new programs.

Nov 2023 - Nov 2023

1 month

Bremen, Germany

Trainer

Bremer Baumwollbörse

Conduct MS Teams training for a raw materials competence center.
Topics: video calls in Teams, hardware and version info, meeting toolbar, sharing options (desktop/window sharing, specifics for PowerPoint and Whiteboard), scheduling meetings and inviting participants, Teams interface layout, navigation and settings, role models (owners, members, guests and visitors), Teams toolbar, personal settings, search area and search parameters, Teams structure (teams, channels, tabs), creating channels and tabs, notes on private channels, using links to channels and tabs, channel meetings (chats, posts), channel chats (new conversation vs announcement), meeting chats, private chats, using @mentions, creating and sending a link to a file, simultaneous co-authoring in Teams (editing vs reviewing mode), file operations in SharePoint (file versioning), integrating other apps like Planner, Forms etc., answering questions about the new programs.

Oct 2023 - Nov 2023

2 months

Germany

Trainer

Diersch & Schröder GmbH & Co. KG

Conduct MS Excel training sessions in wholesale.
Topics: deepening basic knowledge, working through participants' practical questions, complex formulas and functions in various scenarios, working with conditions, date calculations, array functions (VLOOKUP, HLOOKUP, XLOOKUP in Excel 365), INDEX function, working with named ranges, linking worksheets and files, working with structured tables, introduction to data analysis with PivotTables, database features in Excel (selecting with auto and advanced filters, sorting), evaluating lists (tables), using special features like conditional formatting, data validation, custom number formats, understanding and adjusting key default settings, overview of file formats (compatibility issues), tips and tricks, answering questions about the new programs.
Successfully completed all training sessions with flexible content based on group composition.

Oct 2023 - Oct 2023

1 month

Germany

Trainer

MT Aerospace AG

Conduct MS Teams training in the aerospace industry.
Topics: video calls in Teams, hardware and version info, meeting toolbar, sharing options (desktop/window sharing, specifics for PowerPoint and Whiteboard), scheduling meetings and inviting participants, using breakout rooms, Teams interface layout, navigation and settings, role models (owners, members, guests and visitors), Teams toolbar, personal settings, search area and search parameters, Teams structure (teams, channels, tabs), creating channels and tabs, notes on private channels, using links to channels and tabs, channel meetings (chats, posts), channel chats (new conversation vs announcement), meeting chats, private chats, using @mentions, creating and sending a link to a file, simultaneous co-authoring in Teams (editing vs reviewing mode), file operations in SharePoint (file versioning), integrating other apps like Planner, Forms etc., Teams as a framework, answering questions about the new programs.

Apr 2023 - May 2023

2 months

Germany

Trainer

Mitteldeutsche-Hartstein-Industrie AG (MHI Gruppe)

Conduct change management training on O365 and Office applications for a building materials manufacturer.
Gap training from Office 2013 to Office 2021 / O365.
Focus areas: Outlook, Excel, Word, Visio, Project.
Successfully completed all training sessions with flexible content based on group composition.
Answering questions about the new programs.

Mar 2023 - Mar 2023

1 month

Germany

Trainer

Handelsverband Deutschland (HDE) e.V.

Conducted MS Teams, SharePoint, and OneDrive training sessions for retail.
Explained the MS Teams meeting software and the Teams interface with features like chat, calls (audio and video), working in teams and channels, settings, @mentions, calendar sync with Outlook, and Teams invitations.
Delivered training with flexible content tailored to the group.
Handled questions and answers about the new programs.

Jan 2023 - Mar 2023

3 months

Germany

Trainer

Novoferm

Conducted change management training for O365, Teams, SharePoint, and OneDrive for a manufacturing company.
Covered topics including O365 change management; Teams/Planner and ToDo tasks; user management (owners/members); working in teams, channels, chats, calls; contact list; calendar; Teams manager; cloud data storage in SharePoint (version history) and OneDrive; and Outlook.
Handled questions and answers about the new programs.

Jan 2023 - Feb 2023

2 months

Delmenhorst, Germany

Trainer

Stadtwerkegruppe Delmenhorst

Conducted change management training on O365 for a utility company.
Provided gap training from Office 2013 to Office 2021/O365 focusing on Outlook, Excel, and Word.
Delivered in-person training at the utility group's premises using a mobile classroom (14 laptops, a server laptop with Exchange Server, and a router for a closed network due to high security requirements in critical infrastructure).
Successfully completed all trainings with flexible content tailored to the group.
Handled questions and answers about the new programs.

Dec 2022 - Dec 2022

1 month

Germany

Trainer

VPV - Vereinigte Postversicherung

Supported hardware replacement, migration, and change management for an insurance company.
Hardware replacement: collected and tested old laptops, prepared documentation, and distributed new laptops.
Change management: handled login and initial setup of laptops with user data, permissions, and group policies, and OneDrive sync.
Performed local updates via USB stick followed by online updates of the in-house insurance software (VIP).
Managed MS Outlook synchronization and reconfigured email signatures.

Nov 2022 - Present

3 years 3 months

Germany

Trainer

IQ Professionals GmbH

Conducted MS Office trainings for an educational provider.
Covered: Excel basic course; Excel advanced; preparing table data in Excel for analysis; Excel list analysis; Excel PivotTables; Excel Power Query; Excel PowerPivot; Excel VBA programming; Excel best of - IF function and VLOOKUP; Excel logical formulas; Excel lookup and reference formulas; Excel professional chart creation; Excel reporting & controlling; Word basic and advanced courses; PowerPoint basic and advanced courses; Project basic and advanced courses; Publisher; OneNote; Outlook; Teams; Visio basic and advanced courses; cloud data storage (SharePoint & OneDrive).
Handled questions and answers about the new programs.

Nov 2022 - Dec 2022

2 months

Hamburg, Germany

Trainer

Stromnetz Hamburg

Conducted an MS Teams training for the management level in an energy supply company.
Topics: basic MS Teams training, structuring teams with channels, document storage in Teams (e.g. C3 ISMS documents), using Planner for vacation or capacity planning, mobile and hybrid working / home office (benefits and best practices), running meetings (ideal group sizes and duration), promoting user acceptance and motivation, generating activity and participation, Q&A.

Oct 2022 - Oct 2022

1 month

Germany

Trainer

Novoferm

Conducted change management training on Office 365, Teams, SharePoint, and OneDrive.
Topics: change management for Office 365, Teams/tasks in Planner and To Do, user management (owners/members), Teams, channels, chats, calls, contacts, calendar, Teams Manager, cloud storage of data in SharePoint (version history) and OneDrive, Outlook.
Addressed questions and answers on the new applications.

Jun 2022 - Aug 2022

3 months

Germany

Trainer

Novoferm

Conducted additional change management training on Office 365, Teams, SharePoint, and OneDrive.
Topics: change management for Office 365, Teams/tasks in Planner and To Do, user management (owners/members), Teams, channels, chats, calls, contacts, calendar, Teams Manager, cloud storage of data in SharePoint (version history) and OneDrive, Outlook.
Addressed questions and answers on the new applications.

Apr 2022 - Apr 2022

1 month

Ludwigshafen, Germany

Trainer

Stadtverwaltung Ludwigshafen

Conducted Visio and Project trainings in the public sector.
Visio content: basic training, creating and editing network diagrams, creating custom stencils, integrating external stencils (e.g. network devices).
Project content: basic training.
Handled Q&A on the new applications.

Mar 2022 - May 2022

3 months

Germany

Remote

Trainer

Deutsche See

Conducted change management training on Office 365, as well as training on Azure Virtual Desktop and the Remote Desktop Client for a food industry company.
Topics: change management for Office 365, Azure Virtual Desktop, Remote Desktop Client, cloud data storage with SharePoint and OneDrive, Outlook.
Addressed questions and answers on the new applications.

Mar 2022 - Mar 2022

1 month

Germany

Trainer

BLG Handelslogistik GmbH & Co. KG

Conducted basic Project training sessions for a logistics company.
Handled questions and answers regarding the new programs.

Dec 2021 - Dec 2021

1 month

Karlsruhe, Germany

Trainer

Oberfinanzdirektion Karlsruhe

Conducted Office trainings focused on Visio for the public sector.
Content: MS Visio training (basic course), creating and editing network diagrams, creating custom stencils (network components), and importing other stencils.
Handled questions and answers regarding the new programs.

Sep 2021 - Mar 2022

7 months

Germany

Trainer

Bundeswehr / BWI

Conducted Office trainings as part of the Groupware project for the German Armed Forces.
Content: MS SharePoint, MS Outlook, Cisco Jabber, Cisco Webex.
Handled questions and answers regarding the new programs.

Apr 2020 - Present

5 years 10 months

Germany

Trainer

Enercon

Conducted MS Office trainings in the renewable energy sector.
Content: Excel basic course, Excel for advanced users, preparing table data for analysis, list analyses, PivotTables, Power Query, PowerPivot, VBA programming, VBA refresher - practical programming course, best of Excel - IF function and VLOOKUP, logical formulas, lookup and reference formulas, text formulas, creating professional charts, reporting & controlling, Word basic and advanced courses, PowerPoint basic and advanced courses, Project basic and advanced courses, OneNote compact course, MS Teams, and handling questions and answers regarding the new programs.

May 2018 - Dec 2018

8 months

Bremen, Germany

Trainer and Floorwalker

Daimler AG

Supported the Windows 10 & Office 365 rollout at the Bremen site.
Supported users after the migration to Windows 10 and Office 2016.
Content: Outlook settings, Excel macros, OneNote sharing, Skype for Business.

Apr 2018 - Mar 2020

2 years

Germany

Trainer and Rollout Facilitator

KION Group

Supported the Windows 10 client rollout (approx. 10,000 devices) in material handling / mechanical engineering.
Conducted training on the differences between Office 2010 and Office 365 / 2016.
Introduced Skype for Business, mobile devices, Microsoft OneDrive for Business, and Microsoft OneNote.
Created training materials.
Provided support during and after the trainings, recording and categorizing requests, errors, and suggestions.
Conducted Windows and Office training sessions.
Delivered training for Microsoft Surface Hub.
Deployed and set up hardware, installed and updated Windows 10 and Office 2016 / 365.
Assigned custom software using Ivanti.
Documented trainings (attendance lists, ensuring learning success, participant feedback).

Mar 2018 - Jan 2019

11 months

Germany

Learning Facilitator for Office 365 Rollout

Deutsche Bahn

Supported the Windows 10 & Office 365 rollout in transportation / logistics.
Performed floorwalking to help teams in their daily work.
Conducted workshops.
Promoted a modern collaboration mindset.
Identified and explained the different support options.
Demonstrated the potential of Office 365 for collaboration.
Developed new ways of working with participants and shared them.
Taught employees the Office programs important for collaboration.

May 2017 - Jul 2017

3 months

Germany

Trainer

Haworth GmbH

Conducted Office 365 rollout training sessions at an office furniture manufacturer.
Topics: Outlook, Skype for Business, OneDrive, SharePoint Online, Yammer, OneNote.
Answered questions about the new programs.

Apr 2017 - Jun 2017

3 months

Germany

Trainer

Stiegelmeyer GmbH & Co. KG

Conducted in-house seminars as part of the Office 365 rollout at an office furniture manufacturer.
Topics: Microsoft Office 365 (OneDrive, OneNote, SharePoint, Skype for Business).

Mar 2017 - Dec 2019

2 years 10 months

Germany

Trainer

Fr. Lürssen Werft GmbH & Co. KG

Conducted Microsoft Office training sessions for a shipyard.
Topics: Excel, Word, OneNote, Outlook, Project, Windows training.
Answered questions about the new programs.

Apr 2016 - Apr 2016

1 month

Germany

Trainer

Haworth GmbH

Conducting Office 365 rollout trainings.
Topics: Outlook, Skype for Business, OneDrive, SharePoint Online, Yammer, OneNote.
Handling questions and answers about the new programs.

Feb 2014 - Jan 2015

1 year

Germany

Trainer

Deutsche Rentenversicherung

Conducting MS Office trainings as part of a switch to a new Office version in the public administration.
Topics: Excel, MS Office in general, PowerPoint, What's new in MS Office?, Word.
Handling questions and answers about the new programs.

Sep 2010 - Dec 2017

7 years 4 months

Germany

Trainer

New Horizons (Bremen, Oldenburg, Hamburg)

Conducting extensive MS Office trainings in several training centers.
Training the following applications: Office 365 (Email, Calendar, People, OneDrive, SharePoint, Planner, Tasks, Delve, Video, Word Online, Excel Online, PowerPoint Online, OneNote Online, Sway), Visual Basic for Applications (VBA) – automation and programming in Office, Microsoft Project, Microsoft Visio, Microsoft Excel (including Excel for controllers, Pivot, Power Query and Power Pivot), Microsoft Word, Microsoft Outlook, Microsoft PowerPoint and presentation techniques, Microsoft OneNote, Microsoft Publisher, Microsoft Access, What's new in Office?, OpenOffice / LibreOffice, Microsoft SharePoint for users, Microsoft Windows 7 / 8 / 8.1 / 10.

Sep 2010 - Dec 2011

1 year 4 months

Bremen, Germany

Trainer

HAW Ausbildungszentrum für Handel und Wirtschaft, Bremen

Conducting MS Office trainings in a training center.
Training the following applications: Microsoft Excel (including Excel for controllers, Pivot, Power Query and Power Pivot), Microsoft Word, Microsoft Outlook, Microsoft PowerPoint and presentation techniques, Microsoft Windows 7 / 8 / 8.1 / 10.
Creating document templates (e.g. for Word, Excel, PowerPoint).

Jan 2010 - Jul 2010

7 months

Twistringen, Germany

Consultant / Support Specialist

Wiesengold Landei GmbH & Co. KG

Provided consulting and support for MS Office trainings and IT support for an egg marketing company.
Point of contact and problem solver for questions about MS Office applications (Outlook, Excel, Word).
Resolved general software and hardware issues.
Developed a concept for data backups and backup solutions.
Conducted aerial image research.
Managed software licenses.
Performed software installations (Windows, MS Office, antivirus programs, etc.).
Maintained the MS Exchange Server.
Configured networks.
Managed domain administration.

Summary

Training professional with over 25 years of coaching and 35 years of professional experience. Activities as an IT coach and MS Office trainer for retraining and advanced training programs with subsequent IHK exams. Conducting training sessions and workshops for educational and business organizations, public and private institutions, as well as in the public sector.

Deployment as a consultant, e.g., in training on the job / floor walking or as a learning facilitator during Windows and MS Office migrations and in change management.

Skills

Change Management O365
Azure Virtual Desktop (Avd) / Remote Desktop Client
Cloud Data Storage (Sharepoint & Onedrive)
Ms Teams
Office 365 And Apps
Visual Basic For Applications (Vba) – Automation And Programming In Office
Microsoft Project
Microsoft Visio
Microsoft Excel
Microsoft Excel For Controllers
Microsoft Excel - Power Query (Get & Transform)
Microsoft Excel - Power Pivot
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Presentation Techniques – Planning And Delivering A Presentation
Microsoft Surface Hub Training
Microsoft Onenote
Microsoft Publisher
Microsoft Access
What's New In Office
Open Office / Libre Office
Microsoft Sharepoint For Users
Microsoft Windows 7 / 8 / 8.1 / 10 / 11
All Office Applications In Versions 2003 / 2007 / 2010 / 2013 / 2016 / 2019 / 2021 / 2024 / Office 365