Recommended expert

Gabriele Santoro

Contact center

Gabriele Santoro
Roma, Italy

Experience

Jun 2023 - Dec 2024
1 year 7 months

Contact center

Cooperative aCapo

  • Backoffice
  • Data entry
  • Inbound contact center
  • Documents control
Nov 2019 - Jun 2021
1 year 8 months

Tutor in Intercultural Communication and Storytelling

  • Preparing and organizing lessons
  • Drafting reports
  • Contacting associations
Apr 2018 - Jun 2018
3 months

Intern

Hudson Valley Writers' Center

  • Support in events
  • Managing photographic and book archive
  • Back office and data entry
Jan 2015 - Present
11 years 2 months

Co-hosting

  • Co-management of a tourist location
  • Communication
  • Check-in
  • Maintenance
Nov 2014 - Present
11 years 4 months

Press Officer

University for Europe, Sapienza University of Rome

Nov 2013 - Present
12 years 4 months

Blogger

stereotypemag.com

  • Blog on culture and society
Oct 2012 - Present
13 years 5 months

Press Officer

Religions for Peace

Jan 2011 - Present
15 years 2 months

Press Officer

Piuculture.it

Jan 2010 - Dec 2023
14 years

Journalist

  • 2022–2023 freelance publications for Easy Diplomacy–National Branding
  • 09/2020 freelance publication for Galileon.248 (Colonialism in the Mediterranean Sea)
  • 10/2016–05/2017 for it.blastingnews.com (politics, sport)
  • 02–11/2015 for lindro.it (domestic politics)
  • 04/2015 freelance publication for arttribune.com (History of MAAM)
  • 04/2013–12/2014 for gliscomunicati.it (culture, politics, sport)
  • 11/2010–06/2014 for Piuculture.it (interculture, migrations)
  • Writing
  • Editing
  • Social media management
  • Newsletter

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Media and Entertainment (16 years), Professional Services (13.5 years), Education (11.5 years), and Tourism (11 years).

Media and Entertainment
Professional Services
Education
Tourism

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Marketing (16 years), Customer Service (11 years), and Operations (11 years).

Marketing
Customer Service
Operations

Summary

I'm enrolled in the Publicist Journalist Professional Register of the Lazio Region since January 24, 2013.

Skills

  • Office
  • Wordpress
  • Salesforce
  • Seo

Languages

Italian
Native
English
Advanced
Spanish
Intermediate
Greek
Elementary

Education

Oct 2006 - Jun 2009

Sapienza University of Rome

Master's degree in Political Science – International Relations · Political Science – International Relations · Rome, Italy

Oct 2003 - Jun 2006

Sapienza University of Rome

Bachelor's degree in Political Science – International Relations · Political Science – International Relations · Rome, Italy

Certifications & licenses

Publicist Journalist Professional Register

Lazio Region

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Gabriele based?

Gabriele is based in Roma, Italy and can operate in on-site, hybrid, and remote work models.

What languages does Gabriele speak?

Gabriele speaks the following languages: Italian (Native), English (Advanced), Spanish (Intermediate), Greek (Elementary).

How many years of experience does Gabriele have?

Gabriele has at least 16 years of experience. During this time, Gabriele has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 2 years and 9 months. Note that Gabriele may not have shared all experience and actually has more experience.

What roles would Gabriele be best suited for?

Based on recent experience, Gabriele would be well-suited for roles such as: Contact center, Tutor in Intercultural Communication and Storytelling, Intern.

What is Gabriele's latest experience?

Gabriele's most recent position is Contact center at Cooperative aCapo.

What companies has Gabriele worked for in recent years?

In recent years, Gabriele has worked for Cooperative aCapo, University for Europe, Sapienza University of Rome, stereotypemag.com, Religions for Peace, and Piuculture.it.

Which industries is Gabriele most experienced in?

Gabriele is most experienced in industries like Media, Entertainment and Publishing, Professional Services, and Education. Gabriele also has some experience in Tourism and Hospitality and Arts and Crafts.

Which business areas is Gabriele most experienced in?

Gabriele is most experienced in business areas like Marketing, Customer Service, and Operations.

Which industries has Gabriele worked in recently?

Gabriele has recently worked in industries like Media, Entertainment and Publishing, Professional Services, and Education.

Which business areas has Gabriele worked in recently?

Gabriele has recently worked in business areas like Marketing, Customer Service, and Operations.

What is Gabriele's education?

Gabriele holds a Master in Political Science – International Relations from Sapienza University of Rome and a Bachelor in Political Science – International Relations from Sapienza University of Rome.

Does Gabriele have any certificates?

Gabriele has 1 certificate: Publicist Journalist Professional Register.

What is the availability of Gabriele?

Gabriele is immediately available part-time for suitable projects.

What is the rate of Gabriele?

Gabriele's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Gabriele?

To hire Gabriele, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Market avg: 360-520 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.