Fabiola Cirillo
Speech Annotation
Experience
Speech Annotation
Transperfect
- Analysis and annotation of Italian voice data, with particular attention to phonetic quality, prosody, and conversational style
- Creating relative and comparative descriptions of vocal features (intonation, rhythm, tone) and conversation styles (formal, informal, assertive, hesitant)
Data Entry Operator
L'Orto di Jack
- Data entry operator
- Entering orders into Mexal management software
- Customer support
Customer Service Representative
Webhelp
- Providing customer assistance
- Filling out and sending customer request reports
Voice Data Transcriber
Appen
- Analyzing and transcribing voice data
AI - Language Data Analyst
Transperfect
- Analyzing and reviewing large amounts of data in various languages
Data Entry Operator
Freelance
- Responsible for data entry
- Responsible for online ticketing
- Typing and creating an e-book from image to Word in English
- Responsible for data entry on a furniture e-commerce site
Office Secretary
Construction Company
- Front desk management
- Phone call screening
- Handling paper and email correspondence
- Processing and filing administrative documents
- Entering accounting data into the management system
- Scheduling appointments for management and/or colleagues
Customer Support - Call Center
Enel
- Commercial assistance to customers
- Promotion and sale of various services
- Use of internet and email
Babysitter
Family
- Private lessons and homework help
- Organizing activities
- Meal planning and preparation
- Caring for children aged three and above
Sales Assistant
United Colors of Benetton
- Reorganizing stock and inventory
- Setting up window displays following head office guidelines
- Operating the cash register, opening and closing procedures
- Greeting customers, listening to their needs, and assisting until purchase completion
- Organizing and restocking items on shelves
Gaming Terminal Attendant
Eurobet
- Gaming terminal operations
- Cash management
- Phone and utility recharges
- Game account registration
- Filing and organizing invoices and customer data
- Counter and cashier support
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (6 years), Food and Beverage (3.5 years), Education (2 years), Fashion (2 years), Construction (1 year), and Energy (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Customer Service (13 years), Operations (9 years), Accounting (4 years), Sales (3.5 years), Quality Assurance (0.5 years), and Information Technology (0.5 years).
Summary
- Accuracy and speed in entering orders, contracts, and voice data
- Excellent typing speed and accuracy, with high productivity in data entry and document management
- Advanced skills in data entry and validation, with attention to detail and meeting deadlines
- Strong computer skills, with experience using management software, browsers, email, and remote collaboration tools
- I always look to learn new skills and take on more responsibilities to grow professionally
- Able to work in a team and self-motivated, with strong organizational and interpersonal skills
- Office secretary with great experience, organized and precise
Skills
Proficiency In Microsoft Office Suite (Word, Excel, Powerpoint, Etc.)
Managing Email Independently
Google Chrome
Social Networks
Data Entry
Knowledge Of The Service Max Management System (Salesforce)
Use Of Siebel/arcadia Systems
Typing Speed: +100 Wpm (Words Per Minute)
Attention And Accuracy In Work Organization
Excellent Pc Skills
Good Command Of Office Suite Tools
Fast And Accurate Data Entry
Managing Orders, Contracts, And Documentation
Data Quality Control And Validation
Advanced Web Browsing
I Have Good Communication Skills Gained During My Work Experience
Ability To Work In A Team Developed In Various Situations Where Collaboration Between Different Roles And Various Schedules (Shifts, Weekends) Was Essential
Excellent Relational Skills With Children Gained During My Work Experience
Organizing And Updating Archives (Paper And/or Electronic)
Excellent Ability To Work In Group Projects
Strong Communication Skills And Interpersonal Skills
Flexibility And Adaptability
Languages
Education
Istituto I.P.S.S.C. – E. Mattei
Professional institute diploma, Tourism Services Technician · Tourism Services Technician · Aversa, Italy
Profile
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