Recommended expert
Robert Sanasi
Ai Tutor – Bilingual English/Italian
Experience
Jun 2025 - Sep 2024
-1 years -8 monthsAI Tutor – Bilingual English/Italian
XAI for Grok
- Prompt creation
- Response evaluation
- Red teaming
- Reviews
Jan 2024 - Present
2 years 2 monthsAI Data Annotator and Italian Language Specialist
Freelance (Outlier, The Invisible Technology, Translated)
- Writing, editing, analysis and evaluation of written, audio and visual content for accuracy, quality and alignment with guidelines
Sep 2022 - Dec 2024
2 years 4 monthsSaaS – News- Social Media Content Writer
Freelance (Tekpon, TrendOnline)
Mar 2022 - Aug 2022
6 monthsCustomer Support and Back-Office Specialist
Talent World Group
Oct 2019 - Mar 2019
-1 years -6 monthsSEO Content Writer
Freelance
Apr 2019 - Jun 2019
3 monthsDublin, Ireland
Customer Service Representative
PayPal
- Support for the Italian and English-speaking markets on payments, frauds, claims, chargebacks, compliance, tech support.
Jun 2017 - Jun 2018
1 year 1 monthDublin, Ireland
Facebook Pages Analyst
Cognizant for Facebook
- Supporting Facebook Pages users in regards of their account, compliance documentation, verification, page changes, global pages structures, ads.
- Providing information and support to internal departments and Facebook client managers for international brands and organizations through the relevant tasks.
- Trainer of newbies whenever needed.
Oct 2015 - Jun 2017
1 year 9 monthsPrivate Teacher, Writer and Traveling
Feb 2015 - Sep 2015
8 monthsBratislava, Slovakia
Vendor Contact Management Associate
Amazon
- Supporting Amazon's vendors for the Italian market in Italian and English.
- Managing product listings, descriptions, reviews and optimization.
- Providing information and guidance in regards of purchase order management, PO creation, procurement changes, price and lead times, shipments, deliveries, returns, listings, refunds.
Apr 2014 - Jan 2015
10 monthsSabbatical Year
- Sabbatical year spent on travels around Europe.
Nov 2011 - Apr 2014
2 years 6 monthsDublin, Ireland
Global Customer Experience Advocate and Editor
Assisting LinkedIn’s members for a full customer experience and providing education, product information and technical support.
Online content editor for the Pulse news portal, ads reviewer and group moderator.
Trainer of newbies whenever needed.
Involved in a pilot project for translations of standard texts from English into Italian and for keywords optimization to improve the help center use.
Feb 2010 - Jun 2011
1 year 5 monthsDublin, Ireland
Sales and Customer Support Representative
Maxim Integrated Products
- Inside sales and customer support / account management for EMEA strategic customers in Italian and English.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (7 years), Media and Entertainment (5.5 years), Education (1.5 years), Manufacturing (1.5 years), Professional Services (0.5 years), and Retail (0.5 years).
Information Technology
Media and Entertainment
Education
Manufacturing
Professional Services
Retail
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (7.5 years), Customer Service (6 years), Human Resources (2.5 years), Quality Assurance (2 years), Research and Development (2 years), and Operations (2 years).
Marketing
Customer Service
Human Resources
Quality Assurance
Research and Development
Operations
Summary
I have a broad and diversified multicultural and international experience in AI training, managing content and relationships with customers, effective team working and dealing with internal and external business communication.
I always achieved top scores in terms of customer satisfaction, productivity and quality in target-driven environments.
Skills
- Excellent Command Of Microsoft Office, Ai Tools, Wordpress And Internal Crm Systems.
- I Am Customer-oriented And Flexible, A Creative And Assertive Communicator.
- I Enjoy Writing, Arts And Music, Sports. I'm A Published Author.
Languages
Italian
NativeEnglish
AdvancedSpanish
IntermediateFrench
IntermediateEducation
Nov 2000 - Feb 2006
University of Lecce
Bachelor’s degree in Communication · Communication · Lecce, Italy · 100/110
Sep 1996 - Jul 2000
Liceo Classico Nardò
High school-classical studies diploma · Classical studies · Nardò, Italy · 89/100
Profile
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Robert based?
Robert is based in Nardò, Italy and prefers 100% remote projects.
What languages does Robert speak?
Robert speaks the following languages: Italian (Native), English (Advanced), Spanish (Intermediate), French (Intermediate).
How many years of experience does Robert have?
Robert has at least 12 years of experience. During this time, Robert has worked in at least 12 different roles and for 10 different companies. The average length of individual experience is 1 year. Note that Robert may not have shared all experience and actually has more experience.
What roles would Robert be best suited for?
Based on recent experience, Robert would be well-suited for roles such as: AI Tutor – Bilingual English/Italian, AI Data Annotator and Italian Language Specialist, SaaS – News- Social Media Content Writer.
What is Robert's latest experience?
Robert's most recent position is AI Tutor – Bilingual English/Italian at XAI for Grok.
What companies has Robert worked for in recent years?
In recent years, Robert has worked for XAI for Grok, Freelance (Outlier, The Invisible Technology, Translated), Freelance (Tekpon, TrendOnline), and Talent World Group.
Which industries is Robert most experienced in?
Robert is most experienced in industries like Information Technology (IT), Media, Entertainment and Publishing, and Education. Robert also has some experience in Manufacturing, Retail, and Professional Services.
Which business areas is Robert most experienced in?
Robert is most experienced in business areas like Marketing, Customer Service, and Human Resources (HR). Robert also has some experience in Quality Assurance (QA), Research and Development (R&D), and Operations.
Which industries has Robert worked in recently?
Robert has recently worked in industries like Information Technology (IT), Media, Entertainment and Publishing, and Professional Services.
Which business areas has Robert worked in recently?
Robert has recently worked in business areas like Marketing, Quality Assurance (QA), and Research and Development (R&D).
What is Robert's education?
Robert holds a Bachelor in Communication from University of Lecce.
What is the availability of Robert?
Robert is immediately available full-time for suitable projects.
What is the rate of Robert?
Robert's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Robert?
To hire Robert, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
600
450
300
150
Market avg: 270-430 €
Market avg: 270-430 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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