Isabel B. - Editorial Consultant: Content Analyst

Calafell, Spain

Experience

Jan 2023 - Present

3 years

Analyzing corporate-generated content with annotations to feed AI model and Machine Learning engine.
Identifying areas for improvement and creating strategies to reach goals for effective quality assurance.
Supporting urgent or sensitive requests for projects while collaborating with cross-functional teams.
Training and onboarding new team members.

Jan 2019 - Dec 2023

5 years

Calafell, Spain

Coordination and management of the city policies for Diversity, Equity, and Inclusion (DE&I), Women's and LGBTI+ Issues.
Management and implementation of plans and projects (gender equality, LGBTI+, violence against women, coeducation, high school workshops, protocols...).
Collaboration with all departments and areas of the Town Council, external stakeholders, civil and commercial associations, to drive awareness and change.
Monitoring indicators for diagnosis and evaluation.
Chair of the Commission for Equality.
Member of the City Governance Board.

Jan 2002 - Dec 2019

18 years

Barcelona, Spain

Defined best practices and methodology of operations and artificial intelligence projects (solution design, knowledge engineering, implementation, and optimization of applications).
Performed key functions in human resources: formation and training of partners, employees, and clients; talent selection, retention and management.
Managed solution architecture and content management for natural language processing AI solutions in 21 languages.
Led multilingual teams for the development of knowledge bases, language preprocessing and coding tools.
Acted as computational linguist, conversation designer and copywriter, AI trainer, and prompt engineer.

Jan 2000 - Dec 2001

2 years

Los Angeles, United States

Served as Content Manager and Chief Editorial Consultant at Ask Jeeves in Spanish.
Planned and coordinated editorial activities for the launch of natural language search engine site in Spanish.
Managed production, development, and maintenance of knowledge through Ask Jeeves Knowledgebase Viewer SQL knowledge DB.
Performed conversational design and copywriting, AI engine training.
Conducted linguistic and editorial evaluation and supervision of material submitted by editorial staff.
Recruited, trained and managed linguists and editors.

Jan 1996 - Present

30 years

Localization, translation, transcreation, quality control and editing for DeepL, AmoTech, Wordbank Ltd, Alpha CRC, IBM, SAP, Trekksoft, Qualifyze GmbH and others.
Certified English teacher.
Copywriter for Write Label and other clients.
Conversational design and copywriting for chatbots.
Reading, reviewing and writing reports for international publishers and editing of fiction books in English, Spanish and Catalan for Penguin Random House, Roca Editorial and others.

Linguist, editor, AI conversation designer, certified translator (EN>ES/CA) and teacher.
I am also a Project Manager for diversity, equity, and inclusion (DE&I) policies and for ICT and Artificial Intelligence projects.