Isabel B.

Editorial Consultant: Content Analyst

Calafell, Spain

Experience

Jan 2023 - Present
2 years 11 months

Editorial Consultant: Content Analyst

Highspring @ Google

  • Analyzing corporate-generated content with annotations to feed AI model and Machine Learning engine.
  • Identifying areas for improvement and creating strategies to reach goals for effective quality assurance.
  • Supporting urgent or sensitive requests for projects while collaborating with cross-functional teams.
  • Training and onboarding new team members.
Jan 2019 - Dec 2023
5 years
Calafell, Spain

City Council Member – DE&I

City Council of Calafell, Tarragona

  • Coordination and management of the city policies for Diversity, Equity, and Inclusion (DE&I), Women's and LGBTI+ Issues.
  • Management and implementation of plans and projects (gender equality, LGBTI+, violence against women, coeducation, high school workshops, protocols...).
  • Collaboration with all departments and areas of the Town Council, external stakeholders, civil and commercial associations, to drive awareness and change.
  • Monitoring indicators for diagnosis and evaluation.
  • Chair of the Commission for Equality.
  • Member of the City Governance Board.
Jan 2002 - Dec 2019
18 years
Barcelona, Spain

Senior Director of Operations

Artificial Solutions

  • Defined best practices and methodology of operations and artificial intelligence projects (solution design, knowledge engineering, implementation, and optimization of applications).
  • Performed key functions in human resources: formation and training of partners, employees, and clients; talent selection, retention and management.
  • Managed solution architecture and content management for natural language processing AI solutions in 21 languages.
  • Led multilingual teams for the development of knowledge bases, language preprocessing and coding tools.
  • Acted as computational linguist, conversation designer and copywriter, AI trainer, and prompt engineer.
Jan 2000 - Dec 2001
2 years
Los Angeles, United States

Content Manager

Ask Jeeves in Spanish

  • Served as Content Manager and Chief Editorial Consultant at Ask Jeeves in Spanish.
  • Planned and coordinated editorial activities for the launch of natural language search engine site in Spanish.
  • Managed production, development, and maintenance of knowledge through Ask Jeeves Knowledgebase Viewer SQL knowledge DB.
  • Performed conversational design and copywriting, AI engine training.
  • Conducted linguistic and editorial evaluation and supervision of material submitted by editorial staff.
  • Recruited, trained and managed linguists and editors.
Jan 1996 - Present
29 years 11 months

Translator, Editor, Teacher, Copywriter

Freelance

  • Localization, translation, transcreation, quality control and editing for DeepL, AmoTech, Wordbank Ltd, Alpha CRC, IBM, SAP, Trekksoft, Qualifyze GmbH and others.
  • Certified English teacher.
  • Copywriter for Write Label and other clients.
  • Conversational design and copywriting for chatbots.
  • Reading, reviewing and writing reports for international publishers and editing of fiction books in English, Spanish and Catalan for Penguin Random House, Roca Editorial and others.

Summary

  • Linguist, editor, AI conversation designer, certified translator (EN>ES/CA) and teacher.
  • I am also a Project Manager for diversity, equity, and inclusion (DE&I) policies and for ICT and Artificial Intelligence projects.

Languages

Spanish
Native
Catalan
Advanced
English
Advanced

Education

Oct 2008 - Jun 2010

UOC

Master in Management of IT · Management of IT · Spain

Universitat Autònoma de Barcelona

Degree in Translation and Interpreting · Translation and Interpreting · Barcelona, Spain

Certifications & licenses

Certified Translator (EN>ES/CA)

Prompt Designer for Conversational AI Course

Conversation Design Institute

Trained Teachers Certificate (CAP)

Translator's Final Examination

Institute of Linguists (Chartered Institute of Linguists)

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