Lucrezia Pacini - AI Conversational Writer

Q: Where is Lucrezia based?

Lucrezia is based in Barcelona, Spain .

Q: What languages does Lucrezia speak?

Lucrezia speaks the following languages: Italian (Native), English (Advanced), Spanish (Advanced), German (Elementary), French (Elementary) .

Q: How many years of experience does Lucrezia have?

Lucrezia has at least 7 years of experience. During this time, Lucrezia has worked in at least 10 different roles and for 9 different companies . The average length of individual experience is 1 year and 9 months . Note that Lucrezia may not have shared all experience and actually has more experience.

Q: What is Lucrezia's latest experience?

Lucrezia's most recent position is AI Conversational Writer at Dialogue Design Agency .

Q: What companies has Lucrezia worked for in recent years?

In recent years, Lucrezia has worked for Dialogue Design Agency , Centific , TransPerfect , Yepoda , and Leon Cycle .

Q: Which industries is Lucrezia most experienced in?

Lucrezia is most experienced in industries like Information Technology (IT) , Arts and Crafts , and Beauty and Cosmetics . Lucrezia also has some experience in Retail , Education , and Aerospace and Defense .

Q: Which business areas is Lucrezia most experienced in?

Lucrezia is most experienced in business areas like Marketing , Customer Service , and Product Development . Lucrezia also has some experience in Quality Assurance (QA) , Operations , and Human Resources (HR) .

Q: Which industries has Lucrezia worked in recently?

Lucrezia has recently worked in industries like Information Technology (IT) , Arts and Crafts , and Beauty and Cosmetics .

Q: Which business areas has Lucrezia worked in recently?

Lucrezia has recently worked in business areas like Marketing , Customer Service , and Product Development .

Recommended expert

Barcelona, Spain

Experience

Jul 2025 - Present

8 months

AI Conversational Writer

Dialogue Design Agency

LLM evaluation and improvement: input and output evaluation according to fixed criteria
Language error identification
Theory of prompt engineering
Utterances and responses editing and writing
Translation
Proofreading

May 2025 - Jul 2025

3 months

Language Data Analist

Centific

LLM evaluation and improvement: input and output evaluation according to fixed criteria
Language error identification
Style guides creation and editing
Translation
Proofreading

Apr 2024 - Dec 2024

9 months

Language Data Annotator and Prompt Generator IT

TransPerfect

Analysis of AI answers to check their grammar, truthfulness, structure and relevance
Prompt creation and localisation

Sep 2022 - Jul 2024

1 year 11 months

Berlin, Germany

Costumer Care and Community Management

Yepoda

Providing the best experience to customers by answering their email and social media messages
Translation EN>IT of product descriptions and marketing texts
Translation, proofreading and copywriting of general online content and communications (EN, IT, ES)

Mar 2022 - Sep 2022

7 months

Barcelona, Spain

B2B and B2C Customer Service Specialist

Leon Cycle

Customer and dealer support for the entire Italian and UK markets: technical issue resolution for e-bikes
Orders and invoices creation
Logistic following and communication with the warehouses, dealers and sales managers
Monthly sales recaps

Apr 2021 - Aug 2022

1 year 5 months

Language Teacher

Freelance

Italian, Spanish and English classes for adults and children, online and offline
Creating and editing custom teaching materials
Activity planning

Aug 2020 - Jul 2021

1 year

Barcelona, Spain

Social Media Customer Service Team Manager and Trainer

Emergia CC

Managing agents and monitoring the quality and productivity of customer service for an airline company (Volotea)
Weekly and monthly customer satisfaction reports
Translating templates
Managing social media channels
Supporting and training agents
Tools: Excel, WordPress, Google Trends, Google Analytics, Google Keyword Planner, Typeform, Buffer, Mailchimp, Canva, Microsoft Office, Zendesk, Google Drive, Slack, CAT Tools

May 2019 - Aug 2020

1 year 4 months

Customer Service Agent

Volotea

Managing flight reservations by phone, chat, social media and email for private clients and agencies in IT/EN/ES
Processing invoices
Conducting courtesy and survey calls in IT/EN/ES
Translating macros and airport announcements in IT/EN/ES

Jan 2019 - Present

7 years 2 months

Barcelona, Spain

Translator EN/ES>IT

Freelance

Translating various types of texts: artists’ biographies, contemporary artwork descriptions, cosmetic product instructions and packaging, company onboarding webpages, etc.

Oct 2018 - Nov 2018

2 months

Pistoia, Italy

Copywriting Intern

Lotrèk

Editing Italian online product descriptions and blog articles
SEO

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (7 years), Arts and Crafts (7 years), Cosmetics (7 years), Retail (2.5 years), Education (1.5 years), and Aerospace and Defense (1.5 years).

Information Technology

Arts and Crafts

Cosmetics

Retail

Education

Aerospace and Defense

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Marketing (7 years), Customer Service (4.5 years), Product Development (2 years), Quality Assurance (1.5 years), Operations (1.5 years), and Research and Development (1 year).

Marketing

Customer Service

Product Development

Quality Assurance

Operations

Research and Development

Summary

Passionate about words and linguistics, I translate and create texts meticulously. Double-check is my rule of thumb.

In my free time I read novels and binge-watch YouTube informative channels. AI is a good friend of mine.

Skills

Basic Digital Marketing Tools: Wordpress, Google Trends, Google Analytics, Google Keyword Planner, Typeform, Buffer, Mailchimp, Canva
Basic Seo Knowledge
Basic Html Knowledge
Microsoft Office Package
Zendesk
Google Drive
Slack
Cat Tools (Omegat, Trados)
Notion Ai

Languages

Italian

Native

English

Advanced

Spanish

Advanced

German

Elementary

French

Elementary

Education

Oct 2015 - Nov 2018

Istituto di Alti Studi SSML “Carlo Bo”

Bachelor’s degree, Translation and Interpreting · Translation and Interpreting · Florence, Italy

Sep 2008 - Jul 2013

Liceo Scientifico A. Pesenti

Scientific High School Diploma · Scientific High School · Cascina, Italy

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Lucrezia based?

Lucrezia is based in Barcelona, Spain.

What languages does Lucrezia speak?

Lucrezia speaks the following languages: Italian (Native), English (Advanced), Spanish (Advanced), German (Elementary), French (Elementary).

How many years of experience does Lucrezia have?

Lucrezia has at least 7 years of experience. During this time, Lucrezia has worked in at least 10 different roles and for 9 different companies. The average length of individual experience is 1 year and 9 months. Note that Lucrezia may not have shared all experience and actually has more experience.

What roles would Lucrezia be best suited for?

Based on recent experience, Lucrezia would be well-suited for roles such as: AI Conversational Writer, Language Data Analist, Language Data Annotator and Prompt Generator IT.

What is Lucrezia's latest experience?

Lucrezia's most recent position is AI Conversational Writer at Dialogue Design Agency.

What companies has Lucrezia worked for in recent years?

In recent years, Lucrezia has worked for Dialogue Design Agency, Centific, TransPerfect, Yepoda, and Leon Cycle.

Which industries is Lucrezia most experienced in?

Lucrezia is most experienced in industries like Information Technology (IT), Arts and Crafts, and Beauty and Cosmetics. Lucrezia also has some experience in Retail, Education, and Aerospace and Defense.

Which business areas is Lucrezia most experienced in?

Lucrezia is most experienced in business areas like Marketing, Customer Service, and Product Development. Lucrezia also has some experience in Quality Assurance (QA), Operations, and Human Resources (HR).

Which industries has Lucrezia worked in recently?

Lucrezia has recently worked in industries like Information Technology (IT), Arts and Crafts, and Beauty and Cosmetics.

Which business areas has Lucrezia worked in recently?

Lucrezia has recently worked in business areas like Marketing, Customer Service, and Product Development.

What is Lucrezia's education?

Lucrezia holds a Bachelor in Translation and Interpreting from Istituto di Alti Studi SSML “Carlo Bo”.

What is the availability of Lucrezia?

Lucrezia is immediately available full-time for suitable projects.

What is the rate of Lucrezia?

Lucrezia's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.