Monica C. - Senior Software Consultant, Trainer & Data Analyst

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Cluj-Napoca, Romania

Experience

Feb 2019 - Present

6 years 11 months

Cluj-Napoca, Romania

Senior Software Consultant, Trainer & Data Analyst

Self-Employed

Conducted SDLC audits for software projects, identifying bottlenecks and aligning practices with ISO and Agile standards, resulting in measurable defect reduction and faster delivery.
Turned messy, manual data into structured, usable systems as part of process digitization.
Designed and delivered customized training programs on software quality assurance and AI tools, upskilling over 70 professionals in QA best practices, agile delivery, and applied AI.
Improved dataset quality and reduced manual workload by 30% through data cleaning, automated reporting, and predictive analytics.
Designed and reviewed datasets for AI integration, ensuring data accuracy, consistency, and representativeness.
Evaluated outputs of AI tools for accuracy, coherence, and relevance, providing structured feedback for improvement.

Jan 2019 - Present

7 years

Academic Reviewer

Publons Academy

Assessed novelty and originality of manuscripts to determine contributions to the field.
Evaluated study design and methodology for rigor, reproducibility, and clarity.

Sep 2016 - Jan 2019

2 years 5 months

Cluj-Napoca, Romania

Delivery Manager

Planet-Planet Group International

Saved 20% on delivery time by streamlining development procedures.
Established a new scheduling system, reducing delivery time by 40% and increasing customer satisfaction by 30%.
Prepared and performed new software quality assurance procedures, expanding the quality of produced work by 20%.

Jul 2010 - Aug 2016

6 years 2 months

Cluj-Napoca, Romania

Expert Software Engineer, Test Manager, Quality Manager

Frequentis AG

Led successful integration of Electronic Flight Strips app, improving flight operations and increasing customer satisfaction by 80%.
Organized a testing center for the Romania branch, leading to a 40% reduction in software defects and upgraded overall quality for ATM software projects.
Collaborated on the SESAR project, contributing to the development of cutting-edge ATM software that increased air traffic management efficiency.

Apr 2008 - Jun 2010

2 years 3 months

Cluj-Napoca, Romania

Project Manager, Quality Manager

Siemens Program and System Engineering

Led initiatives to enhance product and service quality, resulting in revamped efficiency and increased customer satisfaction by 20%.
Established and maintained quality standards, ensuring compliance with industry regulations and best practices and revitalized productivity by 30%.
Provided training and on-site software integration support across global locations, including India, Austria, and Finland, for Nokia Siemens Network.

Nov 2000 - Mar 2008

7 years 5 months

Cluj-Napoca, Romania

University Lecturer - Database, Statistics, Econometrics

Avram Iancu University

Generated student engagement by 50% through interactive learning methods, resulting in revitalized exam scores and overall satisfaction.
Designed and taught courses in databases, statistics, and econometrics, providing students with strong foundations in data analysis and model evaluation.
Applied academic rigor in developing curriculum and supervising student projects involving data mining and statistical modeling.

Dec 1995 - Oct 2000

4 years 11 months

Cluj-Napoca, Romania

Programmer

National Roads and Bridges IT Department

Implemented specific software packages for enterprise activities, upgrading engineering activities by 40%.

Cluj-Napoca, Romania

Researcher and Project Manager

ACG Software Romania

Cluj-Napoca, Romania

Data Analysis Researcher

Contact Center RO

Summary

IT Consultant, Trainer, and Data Analyst with 28+ years of experience in software development, QA, and higher education. With 28+ years of experience across software development, QA, and higher education, I help organizations modernize their software development lifecycle and integrate AI into business-critical workflows. My expertise spans SDLC auditing, software quality assurance, and data-driven decision-making. As a certified Scrum Master and Trainer, I design and deliver training that accelerates digital transformation and prepares teams for next-generation technologies. Experienced in academic reviewing, technical training, and applying rigorous evaluation methods to guide data quality and AI adoption.

Extensive experience in process digitization, workflow automation, and data-driven transformation projects. Skilled in analyzing complex operational workflows, identifying inefficiencies, and implementing optimized digital solutions that minimize manual work. Proven ability to collaborate with diverse stakeholders. Certified academic reviewer with experience in assessing research novelty, study design, literature integration, and results validity for international journals. Skilled at providing constructive, detailed feedback and supporting editorial publication decisions