Monica Chiș - Freelancer IT Software Consultant & Trainer

Recommended expert

Cluj-Napoca, Romania

Experience

Feb 2019 - Present

7 years

Cluj-Napoca, Romania

Senior Software Consultant, Trainer & Data Analyst

Self-Employed

Conducted SDLC audits for software projects, identifying bottlenecks and aligning practices with ISO and Agile standards, resulting in measurable defect reduction and faster delivery.
Turned messy, manual data into structured, usable systems as part of process digitization.
Designed and delivered customized training programs on software quality assurance and AI tools, upskilling over 70 professionals in QA best practices, agile delivery, and applied AI.
Improved dataset quality and reduced manual workload by 30% through data cleaning, automated reporting, and predictive analytics.
Designed and reviewed datasets for AI integration, ensuring data accuracy, consistency, and representativeness.
Evaluated outputs of AI tools for accuracy, coherence, and relevance, providing structured feedback for improvement.

Jan 2019 - Present

7 years 1 month

Academic Reviewer

Publons Academy

Assessed the novelty and originality of manuscripts to determine their contribution to the field.
Evaluated study design and methodology for rigor, reproducibility, and clarity.

Sep 2016 - Jan 2019

2 years 5 months

Cluj-Napoca, Romania

Delivery Manager

Planet-Planet Group International

Saved 20% on delivery time by streamlining development procedures.
Established a new scheduling system, reducing delivery time by 40% and increasing customer satisfaction by 30%.
Prepared and implemented new software quality assurance procedures, increasing the quality of produced work by 20%.

Jul 2010 - Aug 2016

6 years 2 months

Cluj-Napoca, Romania

Expert Software Engineer, Test Manager, Quality Manager

Frequentis AG

Led the successful integration of the Electronic Flight Strips app, improving flight operations and boosting customer satisfaction by 80%.
Organized a testing center for the Romania branch, cutting software defects by 40% and raising overall quality for ATM software projects.
Collaborated on the SESAR project, helping develop advanced ATM software that increased air traffic management efficiency.

Apr 2008 - Jun 2010

2 years 3 months

Cluj-Napoca, Romania

Project Manager, Quality Manager

Siemens Program and System Engineering

Led initiatives to enhance product and service quality, improving efficiency and raising customer satisfaction by 20%.
Established and maintained quality standards, ensuring compliance with industry regulations and best practices, and increasing productivity by 30%.
Provided training and on-site software integration support across global locations, including India, Austria, and Finland, for Nokia Siemens Network.

Nov 2000 - Mar 2008

7 years 5 months

Cluj-Napoca, Romania

University Lecturer - Database, Statistics, Econometrics

Avram Iancu University

Generated student engagement by 50% through interactive learning methods, resulting in revitalized exam scores and overall satisfaction.
Designed and taught courses in databases, statistics, and econometrics, providing students with strong foundations in data analysis and model evaluation.
Applied academic rigor in developing curriculum and supervising student projects involving data mining and statistical modeling.

Dec 1995 - Oct 2000

4 years 11 months

Cluj-Napoca, Romania

Programmer

National Roads and Bridges IT Department

Implemented specific software packages for enterprise activities, upgrading engineering activities by 40%.

Cluj-Napoca, Romania

Researcher and Project Manager

ACG Software Romania

Cluj-Napoca, Romania

Data Analysis Researcher

Contact Center RO

Summary

I'm a freelance IT software consultant and trainer.

I promote the idea that quality assurance (QA) is more than just testing; it also includes evaluating how well processes work, improving procedures, and preventing defects.

My current focus is helping software development teams deliver high-quality software.

I'm a tech enthusiast who believes simple processes can produce high-quality software.

I'm very interested in data analysis.

I believe in continuous improvement and learning.

I've worked with customers from many countries in multicultural and competitive environments.

I've spent over 28 years in various roles in IT, research, higher education, and as a trainer and independent consultant.

Skills

Share Knowledge In Software Development/delivery And Quality Assurance For Various Software Products And Projects
Analyze And Define Software Development Processes
Organize And Assess Existing Software Development Processes
Advise On Processes To Deliver High-quality Software
Support Software Development Teams In Finding And Applying Practical Methods To Improve Software Quality
Help Build A Quality-focused Culture In Software Development
Evaluate Ongoing Software Development Processes To Spot Issues And Root Causes
Perform Software Development Lifecycle (Sdlc) Audits
Conduct Requirements Reviews
Select And Test Ai-powered Tools For Software Development Needs
Assess Readiness For Ai Adoption And Identify Gaps In The Software Development Lifecycle
Define Ai Objectives And Key Areas Where Ai Can Add Value, Aligning Ai Goals With Business And Development Priorities
Measure And Optimize Ai Implementation By Setting Key Performance Indicators (Kpis) To Track Ai's Impact
Train And Upskill Teams, Promoting An Ai-driven Innovation Culture Across Development Teams
Scale Ai Adoption Across Projects By Expanding Ai Integration Into Additional Software Projects And Workflows