Matteo Diana - Head of Product - Operations

Villalta, Italy

Experience

Oct 2022 - Present

2 years 6 months

Founder

CompeteRealTime

B2B SaaS for dynamic positioning and competitiveness improvement for refurbished electronics resellers

Feb 2022 - Oct 2022

9 months

Milan, Italy

Head of Product - Operations

Everli.com

In B2C and B2B2C Marketplace, scaled internationally from 1 to 4 EU markets gig economy supply Acquisition - Activation - Engagement - Retention and Fulfillment for groceries home delivery with AI and traditional tech
Boosted yearly GMV/12m customer retention by 20+% via double digit increases in unit-economics, sustainability and quality of service as growth went from sub 0.5 million to multi-million yearly deliveries
Scaled team to 3 PMs as the company went from 70 to 300+ employees, mentored colleagues across depts. and delivered several company wide initiatives from origination to pitching to execs to validation/decommissioning

Jun 2021 - Jan 2022

8 months

Milan, Italy

Lead Product Manager

Everli.com

Improved by 10% 12m customer retention with value proposition step up, including 0->1 products
Hired 1 additional Product Manager and proud to have reduced supply network yearly emissions by >100t CO2

Feb 2020 - May 2021

1 year 4 months

Milan, Italy

Senior Product Manager

Everli.com

Slashed supply activation costs by 70% via 10x automation initiatives
Increased supply retention by 8% and service level via better fulfillment and gig workers earnings potential

Mar 2019 - Present

6 years 1 month

Pro Bono Product Management Consulting

Helping founders/C-line of startups aligned with United Nations Sustainable Development Goals and product managers alike to grow. Independently and associated with startup accelerators/incubators worldwide (Xpreneurs, Sustainable Ocean Alliance, WERK1)

Sep 2018 - Jan 2020

1 year 5 months

Munich, Germany

Senior Product Manager - Data Analytics and Artificial Intelligence

Fidor Solutions

Reporting to CEO, in a 250 employees FinTech which has grown up to 400, delivered product portfolio vision for B2B/B2B2C Banking as a Service with product introductions/decommissions, new partners/business models (SaaS, API) in customer service, fraud analytics, BI, Open Banking, behavioral finance
Grew revenues from 0 to 2M+ Eur in a team of 10 via Agile/Scrum and negotiated >2MM Eur commercial deals

Jan 2018 - Aug 2018

8 months

Munich, Germany

Co-founder & CTO

Gett.Digital

One stop shop AI business travel concierge with travel recommendations and automation of the boring tasks
Launched MVP in <5 weeks, gained B2C/B2B users Germany-wide, pitched to investors, established affiliations with travel APIs for revenue share, coded over 4,000 lines of Python (algorithms, artificial intelligence and integrations)

Jan 2016 - Dec 2017

1 year

Munich, Germany

Lead Sensor Fusion and AI Research Engineer

General Electric

Lead development of real-time system to assess pilots' fatigue and stress: Patent pend.: M. Diana, L. Stoica, "Individual pilot and fleet flexible schedule management based on performance data", 2017
Bayesian AI and sensor fusion exploited for classification of information from noisy, ambiguous and uncertain time-series data from video, inertial, geodata and physiological signals

Jan 2015 - May 2015

5 months

Pordenone, Italy

Pro Bono Consulting

EYE EYE

Delivered imaging algorithms for mass customisation of 3D printed glasses adapting to individual facial features

Mar 2014 - Dec 2016

2 years 10 months

Cheltenham, United Kingdom

Sensor Fusion Research Engineer

General Electric

Achieved 7% components cost and 70% prototyping times reductions as agile project leader, of a team of 3, on inertial based attitude estimation stand-by flight system
Edison Engineering Development Program: executive mentorship and extensive leadership training in GE's 2 years long flagship technical leadership accelerator
Reduced verification efforts by 25% in full software lifecycle for stand-by flight system for military, civil, fixed/rotary wing applications in Agile/Scrum

Nov 2013 - Sep 2015

1 year 11 months

Pisa, Italy

Co-founder & CTO

Spin And Swim

Launched MVP with Italian world-class athletes to make real-time swimming technique evaluation accessible to everyone via waterproof inertial commercial device, cloud based algorithms and accessibility of insights over internet

Summary

In B2C and B2B2C Marketplace, scaled internationally from 1 to 4 EU markets gig economy supply Acquisition - Activation - Engagement - Retention and Fulfillment for groceries home delivery with AI and traditional tech Boosted yearly GMV/12m customer retention by 20+% via double digit increases in unit-economics, sustainability and quality of service as growth went from sub 0.5 million to multi-million yearly deliveries Scaled team to 3 PMs as the company went from 70 to 300+ employees, mentored colleagues across depts. and delivered several company wide initiatives from origination to pitching to execs to validation/decommissioning