Donato De Tullio
Regional Warehouse Leader, DACH & NL
Experience
Regional Warehouse Leader, DACH & NL
Essity Distribution
- Led the organizational transition of secondary distribution across DACH & NL, building a unified governance and accountability framework
- Enabled change management initiatives to transfer processes and ownership from 3 business units, enabling greater efficiency and clarity
- Recruited and developing a high-performing team, fostering a culture of transparency, service reliability, and continuous improvement
- Partnered with 3PLs on performance and process optimisation, supporting long-term cost efficiency initiatives
- Key enabler in IT integration projects, facilitating collaboration between project teams, 3PLs, and cross-country stakeholders to accelerate delivery and results
Founder
Plan B | Coaching, Facilitation & Transformation
- Design and lead workshops and individual sessions supporting clarity, alignment, and sustainable change
- Empower professionals and teams to navigate change and growth
Site Leader
IKEA
- Managed daily operations and development of a remote customer service site with around 300 employees
- Partnered with local and general workers’ councils to negotiate and enable the approval of key transformation and digital projects
- Facilitated internal communication and political alignment to secure support for innovation and process improvement initiatives
After Sales & Returns Manager
BAUHAUS
- Led process improvement and digitalization projects for customer service and after-sales across Germany, introducing new analytical methods to identify inefficiencies and cost drivers
- Collaborated with IT, Finance, and Supply teams to implement customer-centric solutions, including self-service tools and omnichannel processes that reduced handling times and operational costs
- Developed and negotiated a new resale model for returned products with third-party partners, defining contracts, pricing structures, and logistics flows
- Managed and mentored a junior team member responsible for operational execution and data analysis within the customer experience area
- Enabled cross-functional alignment through OKR-driven agile workshops as OKR Master
Progressive Roles: Warehouse Department Manager; Retail Store Leader; E-commerce Supply Leader
Decathlon
- Drove continuous improvement across logistics, retail, and supply chain functions, progressing from warehouse operations to regional leadership roles in e-commerce and supply chain management
- Designed and implemented new logistics workflows for both in-store and online orders, enabling faster fulfillment and smoother omnichannel integration
- Developed and empowered cross-functional teams of up to 30 members, fostering collaboration and performance during key growth phases
- Introduced process innovations and digital tools to improve order quality, on-time delivery, and customer satisfaction
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (7984 years) and Professional Services (7975 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (7984 years), Supply Chain Management (7984 years), Logistics (7982 years), Human Resources (7975 years), and Customer Service (3 years).
Summary
Operations & Transformation Leader with 10 years of experience driving logistics, 3PL management, digital transformation, continuous improvement, and organizational change across DACH and the Netherlands region. Bridging people and processes to enable alignment, digital integration, and sustainable performance. Recognized for turning operational chaos into clarity through strategic facilitation and human-centered leadership.
Skills
- Transformation & Change Leadership
- Stakeholder & Partner Management
- 3pl Management
- Data Analysis & Process Optimization
- Facilitation & Workshop Design
- Negotiation
- Project Management
- Sap / Erp
- Logistics Operations
- Continuous Improvement
- Coaching & Team Development
Languages
Education
Ph.D. · Chemistry of Innovative Materials
M.Sc. · Material Science and Engineering
Certifications & licenses
AJ&Smart Workshopper Mastery
ICF Coaching Certification
Profile
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