Recommended expert
Pamela Trotta
AI Trainer and Content Moderator
Experience
Mar 2022 - Present
4 yearsAthens, Greece
AI Trainer and Content Moderator
Teleperformance Hellas
- Started as a content moderator, following client policies to maintain community balance and ensure respect for all individuals
- Moved to the AI project within the same department
- Trained the machine using vocal input, icons, and specific keywords
Jun 2017 - Apr 2022
4 years 11 monthsAthens, Greece
Customer Care Assistant
Teleperformance Hellas
- Provided customer care and technical assistance for a major streaming platform worldwide
- Assisted customer requests via chat (up to 3 simultaneous chats)
- Troubleshot streaming and subscription issues
Jan 2016 - May 2017
1 year 5 monthsParma, Italy
Back Office Foreign Sales Office
Coccinelle S.P.A.
- Managed order execution for European airports and cruise ships carrying the Coccinelle luxury brand
- Prepared documentation for customs import and export
- Handled customer complaints regarding product defects and warranty issues
Jul 2015 - Apr 2016
10 monthsParma, Italy
Translator
Sidel S.P.A. Tetrapack Group
- Collaborated with the technical office to translate client requests for quotation and TO offers into English, German, and French
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Media and Entertainment (5 years), Professional Services (4 years), Fashion (1.5 years), Retail (1.5 years), Food and Beverage (1 year), and Manufacturing (1 year).
Media and Entertainment
Professional Services
Fashion
Retail
Food and Beverage
Manufacturing
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Customer Service (10 years), Information Technology (4 years), Logistics (1.5 years), Operations (1.5 years), and Sales (1 year).
Customer Service
Information Technology
Logistics
Operations
Sales
Summary
I am currently in AI training since 2022.
I love this field, I can work both in team and independently.
I prefer to work remotely.
Languages
Italian
NativeEnglish
AdvancedGreek
IntermediateGerman
ElementaryFrench
ElementaryEducation
Oct 2013 - Jun 2015
University of Parma, Faculty of Economics and Commerce
Master's degree, International Business and Development · International Business and Development · Parma, Italy · 105/110
Oct 2009 - Jun 2012
University of Parma
Bachelor's degree, Foreign Languages and Literatures · Foreign Languages and Literatures · Parma, Italy · 103/110
Oct 2002 - Jun 2007
Parmenide Classical High School
High school diploma, Classical high school · Classical high school · Vallo della Lucania, Italy · 97/100
Profile
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Pamela based?
Pamela is based in Nea Smirni, Greece.
What languages does Pamela speak?
Pamela speaks the following languages: Italian (Native), English (Advanced), Greek (Intermediate), German (Elementary), French (Elementary).
How many years of experience does Pamela have?
Pamela has at least 11 years of experience. During this time, Pamela has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 3 years and 8 months. Note that Pamela may not have shared all experience and actually has more experience.
What roles would Pamela be best suited for?
Based on recent experience, Pamela would be well-suited for roles such as: AI Trainer and Content Moderator, Customer Care Assistant, Back Office Foreign Sales Office.
What is Pamela's latest experience?
Pamela's most recent position is AI Trainer and Content Moderator at Teleperformance Hellas.
What companies has Pamela worked for in recent years?
In recent years, Pamela has worked for Teleperformance Hellas.
Which industries is Pamela most experienced in?
Pamela is most experienced in industries like Media, Entertainment and Publishing, Professional Services, and Fashion and Apparel. Pamela also has some experience in Retail, Food and Beverage, and Manufacturing.
Which business areas is Pamela most experienced in?
Pamela is most experienced in business areas like Customer Service, Information Technology (IT), and Logistics. Pamela also has some experience in Operations and Sales.
Which industries has Pamela worked in recently?
Pamela has recently worked in industries like Media, Entertainment and Publishing and Professional Services.
Which business areas has Pamela worked in recently?
Pamela has recently worked in business areas like Customer Service and Information Technology (IT).
What is Pamela's education?
Pamela holds a Master in International Business and Development from University of Parma, Faculty of Economics and Commerce and a Bachelor in Foreign Languages and Literatures from University of Parma.
What is the availability of Pamela?
Pamela is immediately available full-time for suitable projects.
What is the rate of Pamela?
Pamela's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Pamela?
To hire Pamela, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
800
600
400
200
Market avg: 510-670 €
Market avg: 510-670 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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